Louchiebaby Reviews 40

Bought the nappy caddy to fill up with quality ‘bits’ in preparation for birth of a great grandchild in September, it’s a lovely caddy that can be used for many uses as dividers are Velcro. It’s very attractive, ordering was easy and delivery quick. Can’t wait to gift it.

Beautiful Nappy Caddy brought for my daughter I’m sure she will love it for her baby when it arrives in September. Ordering & delivery was quick & easy would recommend.

All round amazing ⭐️
I was wanting a personalised nappy caddy however the writing I was after did not fit within the character limits. The girls at Louchie Baby were absolutely fantastic! They were able to help design and make the personalised caddy I was wanting and it looks absolutely beautiful! I can’t wait to gift this to my friend for her new baby. Amazing customer service, fast delivery and an even more gorgeous item ✨
Thankyou again 🤍

Great customer service and a fantastic product. Thank you so much.

Ordered a personalised nappy caddy. Absolutely gorgeous. Brilliant value for money and as described. Very fast turn around too! Would definitely recommend 😊 xxx

The product looks lovely and is exactly what is advertised - I am genuinely happy with it. However, the rest of the experience wasn’t too great in my opinion, as much as I can understand the challenges of a small business. I had to order the product twice as the first time - the product didn’t generate an order number to my email or give any shipping info. So I assumed I might have imagined I placed the order as I had been ordering a lot for my new arrival that is due shortly. So I ordered a second time which did all the right things. However I did a random check on my bank statement and saw being charged twice. I received both deliveries. Contacted owner - explained the situation. There was no free label to return so basically I have now paid for shipping thrice. I requested if I could be refunded on one of the shipping costs as a goodwill gesture as the error was on their side - which I was promised would be looked into and it wasn’t. I have finally received the refund for the returned product but with no shipping costs reimbursed. I feel like the situation could have been managed better.

First time buying from here and was very happy, from ordering, which was easy,delivery was quick and I was kept informed with emails along the way and the product itself, I bought the Bunny Nappy Caddy and it’s gorgeous and very good quality

Beautiful product, well made. Can’t fault product or delivery.

Superb products and considering that I didn’t have a clue what I was buying… excellent customer service in helping me out getting the right gift my other half. Thank you for your help, I got 5-stars! 😁

Not only is my nappy caddy used every single day, making my life so much easier. The gorgeous design fits in with our nursery theme too.

I also ordered a plain caddy which we keep in our lounge!

100% recommended to any new mum!! This is an essential item!!

Amazing purchase!!

First time using this company and will definitely be using in the future. Great customer service, quick delivery and the item itself was lovely and great quality, haven’t seen baby gifts as nice as this for reasonable price anywhere else.

Bought for my son & daughter in law, they loved it. Beautiful caddy, excellent quality. Very pleased with item.

Beautiful products

Beautiful caddy, well made, quick delivery :)

I love supporting small businesses. There is an element of extra care. Postage was reasonable which was refreshing. Packaged well. Thank you very much.

I had some issues with the couriers. Despite facing difficulties with the delivery, the customer service team, led by Natalie, went above and beyond to rectify the situation. Their prompt response and dedication to addressing my concerns truly impressed me as they worked diligently to find a solution. Their exceptional care and commitment to customer satisfaction gained them a returning customer and I would highly recommend them.

I ordered the caddy and looking forward to filling it and giving it as a gift. It arrived really quickly and well packaged. Would definitely buy again from them and recommend.

Bought the nappy caddy. Was dispatched and received quickly. The nappy caddy is beautifully made. I bought one for myself and one for a friend who’s having a baby. They loved it too.

Beautiful nappy caddy purchased for my friend, arrived quickly and nicely wrapped. I will be recommending you, Thank you :-)

I’ve order from the business before and the products are beautiful.. There was a small issue with my last order which was in no way Louchie Baby’s fault but that of the courier however, I do understand that this time of year it can be difficult.
I contacted Natalie and she couldn’t have been more helpful. A new item was sent the next day with my tracking details. I couldn’t recommend Natalie & her team any more.. 5⭐️ service & 5⭐️products… Julie