Lovecomplement Reviews 

56
•
TrustScore 4 uit 5

3,9

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Beoordeeld met 5 van de 5 sterren

With all the supplement companies out there, it is truly delightful to order from this company knowing that you can be sure you are getting the best in products. They make ordering very easy, and pro... Toon meer

Beoordeeld met 4 van de 5 sterren

It’s a great vitamin resource and so good that even though after 18 years being Vegan I recently changed to a Mediterranean Diet still including much loved vegan recipes…. I like what this vitamin p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered the For Her Essential system and for the second time, did not receive my full order. I only received the Essential, not the For Her. I am currently out of both and now have to wait even lon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I had hesitantly started a subscription to get a sale price. I had asked if they would give me plenty of notice before sending out the next subscription. They claimed yes but sure enough that didn't h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


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3,9

Goed

TrustScore 4 uit 5

56 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 78% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,9

Alle reviews

(56)

52 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Omega Complex wasn’t in my box

Omega Complex wasn’t in my box. I should have received a bag with my subscription

3 oktober 2026
Logo Lovecomplement

Antwoord van Lovecomplement

Hello Kris,

Oh no!! I'm so sorry to hear that. It sounds like our fulfillment team was working a little TOO quickly to get your order out. I'm routing this to my team so they can look into a replacement for your missing Omega Complex right away.

Beoordeeld met 5 van de 5 sterren

I appreciate knowing that I'm taking a…

I appreciate knowing that I'm taking a vegan product that's great for my health and is cruelty free and gives me the nutrients I need. You're always prompt in sending the vitamins and I appreciate the service you give me.

4 oktober 2026
Beoordeeld met 1 van de 5 sterren

Beware of this company

Beware of this company. A long story: they sent me a defect product (gel caps half full). I asked for a refund, it took them 3 months and multiple e-mails to act, pretending that they were out of stock when their website showed that they still had them in stock. I cancelled my subscription early july, and with a canceled subscription, they are still charging and sending me products. I wouldn't trust them for a second.

28 juni 2026
Review zonder uitnodiging
Logo Lovecomplement

Antwoord van Lovecomplement

We're so sorry to hear about this experience. Your feedback is greatly appreciated and will help us and our team be better in the future!

Beoordeeld met 1 van de 5 sterren

My auto delivery was delayed over 2…

My auto delivery was delayed over 2 months because the product was not available

3 oktober 2026
Logo Lovecomplement

Antwoord van Lovecomplement

Hello Debra,

Thank you for sharing this feedback. I'm sorry your auto delivery was delayed for more than two months because the product was unavailable. I understand how disruptive that is when you're relying on a subscription to help maintain your supply.

I'm passing this feedback to our team for review so they're aware of the impact this delay had on you. Kai

Beoordeeld met 1 van de 5 sterren

Late and missing

Not only was my delivery late, it was incomplete. This is twice in a row I’ve been stiffed of products I’ve already purchased. As it is, I cannot in good conscience recommend your company.

3 oktober 2026
Logo Lovecomplement

Antwoord van Lovecomplement

Hello Tanner,

Oh no, I'm so sorry to hear this. It sounds like our fulfillment team was working a little TOO quickly to get your order out, and I understand why having a missing product for the second time would be so frustrating. I'll route your inquiry to my team to look into a replacement for you right away. Could you please let us know which product is missing and whether you're referring to order #494229938 or a different order?

Beoordeeld met 2 van de 5 sterren

Frustrating product availability

Frustrating product availability. Love the product but I can't depend on product availability so I have to order from other supplement providers.

2 oktober 2026
Logo Lovecomplement

Antwoord van Lovecomplement

Hi Drake,

I can see your most recent order, #494043938, was delivered to Cincinnati, OH 45236 on October 7, 2026, and I completely get why this would feel frustrating if availability hasn't felt dependable. Thanks for being so candid about it—and for sticking with Complement long enough to tell us plainly where we're falling short.

I'm sending this to our team so they can review it properly and follow up with you directly. I also see your active subscription for Complement Essential and Omega Complex is set to charge next on January 1, 2027, so they'll be able to take that into account as they respond. Best, Kai

Beoordeeld met 1 van de 5 sterren

two months late and incomplete

My order was two months late due to supply issues, and when it finally arrived, two of the three items were missing. I’ve reached out three times about this order and am still waiting for a reply.

2 oktober 2026
Logo Lovecomplement

Antwoord van Lovecomplement

Hello Nicole,

Oh no, I'm so sorry this happened, especially after such a long delay and multiple unanswered messages. I found your most recent order, #493326938, which shows Creatine and two Omega Complex items delivered on October 6, but I don't want to assume this is the order you mean or guess which items are missing. Could you please confirm the order number and the two missing products? I'm routing this to the team so they can investigate the fulfillment issue and help with the next steps.

Beoordeeld met 5 van de 5 sterren

Good company

Good company! They are most accommodating to changes to your subscriptions or whatever else needed.

2 oktober 2026
Logo Lovecomplement

Antwoord van Lovecomplement

you're welcome

Beoordeeld met 5 van de 5 sterren

All's well that ends well.

Even though there was some misunderstanding, they kept in touch with me until the problems were solved at last.

2 oktober 2026
Logo Lovecomplement

Antwoord van Lovecomplement

Hello Nancy,

You're welcome! I'm glad our team was able to keep in touch and help resolve the issues, despite any misunderstandings. Thank you for sharing your experience, and please don't hesitate to reach out if you need any further assistance.

Best Regards,
Gem

Beoordeeld met 1 van de 5 sterren

Horrible Experience

Ordered their Bone Vitality Feb. 27. Supposed to get 2 "free books" and a coupon. Heard nothing for weeks. Contacted them. Got an apology but nothing else for weeks. Contacted them again for a refund. They said since some of the order was sent I couldn't get a full refund. I hope they weren't talking about the " free books" because I never got them either. Contacted them again and the reply came "Hello Susan" (not my name, I hope Susan does better than me with them). Finally today, April 13 I got a pending refund.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer Service Is Non-existent

I agree with John Wilson. You cannot get any customer service outside of a robot through both the chat and emails. I placed an order for several of their products WITH a subscription. For a few weeks, I never received a shipping confirmation. When I reached out to them, the chat said there was a delay based on their supply. When it was even longer and still no confirmation, I started emailing and got a response that there was a problem with my payment. When I challenged that because they had already taken my money, they started apologizing and promising immediate shipping with 2 day service. I'll have you know that I have yet to receive my order. Not only that, it's been so long that they have already charged me for the second months subscription. They refuse to call me directly to get this matter straightened out. They didn't not want to refund me and have stopped answering my emails. I'm totally disgusted. Customer service with this company is a joke. My initial order was placed on February 6, 2026. Today is March 9, 2026. No products, no refunds, and now a second charge for the non-existent products.

6 februari 2026
Review zonder uitnodiging

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