Lulabay Reviews 505

Amazing seller, the comforter was so soft and the name expertly stitched on, very fast dispatch also. Would recommend 100%

Wow superb service and lovely comforter.
Wanted one the same as we had in case Ruby ever lost hers but she loves it so much she now takes two to bed! Stitching very neat on personalised name and product came quickly. Communication excellent. Love it.

Quite possibly the worst company i have ever come across, my partner ordered from here in december for a Christmas gift for me. 3 months later and royal mail still awaiting the parcel. I’m unsure how the company are legally getting away with this, it’s clearly owned by a bunch of selfish thieves. I’d like a refund to my partner - order 45369 please, OR the actual items we ordered. i’ve emailed off his email - no responses they ignored. a few days later i did it from my own email - and i had a responce from the team to ask for my order number. here we are a week later with absolutely no emails back from them. Disgusted.

I'd love to give a review, but the product has not arrived yet. Please consider only sending these emails after the product has shipped.

Scam avoid company, didnt even dispatch item and the manager emailed from a Ms Maudsley, but called herself a completely different name (Jo Bailey). Claimed refunded my order, no confirmation of this so just went to my bank for them to chase the refund from this scam company. Complete scam company avoid at all costs.

Excellent service and quality item. BIG THANK YOU

The duck tunic is absolutely adorable! My Great Nephew will look so cute in it. Delivery time was much better than expected.

Amazing service! Loved the work done - was apprehensive at first because what I wanted was a detailed logo piece but what I got was better than I could have imagined! Super pleased with the final result. !

They printed an incorrect name. I have tried nearly every day to contact them, but never receive a response. Shocking company to deal with. I do not recommend.

Great service and response from this seller. The two things I always want and hope for is what I received: great service and a great product. Will definitely buy from this seller again.

Item came quickly, the quality of the product is great, made a really great Christmas present ☺️

A special, personalised hot water bottle for a friend about to start chemo. The hot water bottle is large and feels robust. The cover is soft and cuddly. The embroidery was perfect! Thank you for a lovely item.

5 🌟s!!! I've bought 2 baby comforters from this seller and they are absolutely beautiful. They are so well made, super soft and the personalisation makes them extra special.
I wouldn't hesitate to order another.
Highly recommended 👌🏻.

They were very helpful of what I wanted to change
Kept me up to date at all times which is amazing
Arrived on time woukd definitely order from them again x

I couldn’t recommend this small business more. I ordered a gift for a friend, quality was great and the whole process was straightforward and seamless. I will be ordering again.

Okay I have to be honest there was a slight snag with Royal Mail losing my first order. However Jo was fabulous and sent a new item as soon as I reported the issue.

The housecoat I ordered is a gorgeous colour, I got the ice blue and it is not as gray as the photo it is actually a lovely sky blue colour so I am happy with that. It is also super soft, and nice and warm. I did order a size bigger than normal because I like to hide in my housecoat when the weather is cold. I could have gone for the smaller size as it did come a little bigger than I expected.

All in all, I would definitely recommend these to anyone looking for a cosy housecoat for the winter. The only thing I can't comment on is the personalisation as I didn't use that option, but if the rest of the service is anything to go by then I am sure it will be fine.

Received my personalised plush dressing gown had the option of different colours for the personalised lettering I wanted a silver colour which wasn't an option. I had left a note to see if this could be done and when received I was delighted they had fulfilled my wishes 😍 The dressing gown was as described the colour charcoal grey was better than I imagined plus I purchased it at a fantastic sale price ☺️ The personalisation was professional done. Thank you so much LULABY fantastic service ❤️🥇👍🏼

it was as it said it was and no complaints very nice customised item

Ordered the personalised baby dressing gown and it's lovely, really good quality and super soft.

Beautiful thick, plush bath towel with personalised name on. Fantastic quality and a great gift. Thankyou.