The delivery was on time and as expected. They kindly took the mattress upstairs and disposed the old one for an extra charge.
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Lees wat reviewers zeggen
I just want to thanks AHMER and the person who recruited AHMER for this job.. he is a mind blowing person by his honesty and experience....he deals and advised me to buy majestic 11000 mattresses as i... Toon meer
Friendly team and quick action, delivery and questions. Replaced mattress free of charge when originally was found to be too stiff. Great service, much better value for money than other name brands. D... Toon meer
Alex was with me for over 30 minutes answering all my questions. Have been using their mattress for around 3 years now, very satisfied with the quality and their customer service
Bedrijfsgegevens
Info over Luxe Mattresses & Beds UK
Geschreven door het bedrijf
About Luxe Mattresses
Welcome to Luxe Mattresses, where comfort meets craftsmanship. Since 2010, we have been manufacturing premium mattresses and luxury beds in London, combining innovation, quality, and style to deliver the perfect sleep solutions. Specializing in memory foam, hybrid mattresses, Organic Latex, and Divan & ottoman beds, our products are thoughtfully designed to cater to diverse sleep preferences and storage needs.
At Luxe Mattresses, we believe that a great night’s sleep is essential for a healthier and happier life. That’s why we use only the finest materials, ensuring that every mattress and bed we create is durable, supportive, and indulgently comfortable. Our memory foam mattresses contour to your body for personalized support, while our hybrid mattresses blend traditional and modern technologies for the best of both worlds. For added convenience and elegance, our ottoman beds and divan beds combine functionality with stunning designs, offering stylish storage solutions.
Customer satisfaction is at the heart of everything we do. Backed by long warranties and a commitment to superior craftsmanship, we strive to exceed expectations with every product. Whether you're upgrading your bedroom or seeking the ultimate sleep experience, Luxe Mattresses has you covered.
Discover the difference of luxurious, handcrafted sleep solutions today!
Contactgegevens
25 Cabot Square, Canary Wharf, London, E14 4QZ, London, Verenigd Koninkrijk
- 020 4572 5122
- info@luxemattresses.co.uk
- luxemattresses.co.uk
4,8
Uitstekend
119 reviews
Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
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Really good service from Izher and team
11 april 2026
Review zonder uitnodiging
The delivery was on time and as…
The delivery was on time and as expected. They kindly took the mattress upstairs and disposed the old one for an extra charge.
11 april 2026
Review zonder uitnodiging
Great mattress, bad customer support
Wanting to get a new mattress, I found luxe, however upon picking the "home trial" I was curious about the leniency of the payment window. I tried to email them as well as call their number, however the latter seems to either be disconnected or won't accept mobile numbers while the former I didn't get anything back
31 maart 2026
Review zonder uitnodiging
Antwoord van Luxe Mattresses & Beds UK
Hi,
Thank you for your feedback and for considering Luxe Mattresses.
We’re really sorry to hear about the difficulty you experienced trying to reach us, that’s definitely not the experience we aim to provide. It sounds like there may have been a temporary issue with our phone line, and we’re currently working to resolve this as quickly as possible.
Regarding the home trial, we completely understand your question around the payment window. Our aim is to keep the process as flexible and straightforward as possible, and we’d be happy to explain everything in detail and answer any questions you may have.
Please feel free to contact us directly at info@luxemattresses.co.uk, or message us on WhatsApp at 07404 978052. We’re available on WhatsApp from 10am to 10pm, and via email from 9am to 6pm.
We truly appreciate your patience and hope to assist you further.
Kind regards,
Luxe Mattresses Team
They delivered my mattress the right…
They delivered my mattress the right time and the guy us good
4 april 2026
Review zonder uitnodiging
Izhar made delivery
Izhar made delivery. At the estimated time slot. It was delivered was right into the flat.
With no issues
4 april 2026
Review zonder uitnodiging
Good delivery on time
Good delivery on time - friendly and helpful
4 april 2026
Review zonder uitnodiging
Really really nice mattress
Really really nice mattress! Just what I needed after I had a massive dip in my former mattress. The delivery guys were very friendly and were good sports getting the mattress up 2 floors of my narrow staircase! 5 stars from me ✨
28 maart 2026
Review zonder uitnodiging
Excellent service
Excellent service. Polite, punctual and could not have been more helpful. Well done.
28 maart 2026
Review zonder uitnodiging
Izhar & Mohammed have done delivery.very well set up of bed.
Izhar & Mohammed have done
28 maart 2026
Review zonder uitnodiging
Good knowledge and prompt delivery
Good knowledge, delivery and explanation of mattress
22 maart 2026
Review zonder uitnodiging
Great service and product ordeted…
Great service and product ordeted majestic 11000 rovk hard
13 maart 2026
Review zonder uitnodiging
Great service and helpful
21 maart 2026
Review zonder uitnodiging
Best experience!!!
15 maart 2026
Review zonder uitnodiging
Great product and great service
Great product and great service
14 maart 2026
Review zonder uitnodiging
Very great service
Very great service, Ahmer did a wonderful job carrying the mattress into our home.
Super friendly and cheers chap
14 maart 2026
Review zonder uitnodiging
Attentive Staff
Alex was with me for over 30 minutes answering all my questions. Have been using their mattress for around 3 years now, very satisfied with the quality and their customer service
10 maart 2026
Review zonder uitnodiging
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