Luxesmith Reviews 

Very fast delivery
Excellent present for my husband
. Would recommend

I ordered a compass pendant and chain for my son for Xmas . Despite the busy time of year the order came on time. It comes in a gift box and bag and has a really nice message in the box. Really happy with this gift and my son who is very fashion conscious loved it and is wearing it daily . Thank you 🙏🏼

I ordered this item for Christmas for my son. Website says 4-7 days of shipping. On the 8TH day, they decided to process my order and begin the shipping process. It just arrived- day 11. I did email them after I hadn’t received tracking info or anything and after you send them an email, it pops up that someone will reach out within 24 hours, try 4 days later, I finally received information that they apologize for any inconvenience and that it will be arriving soon. Come to find out when she sent the email, that’s when they decided to ship it. It just arrived today and Will returning the gift.

Update-the address they gave me was international and was going to cost over $100 to return (when my necklace costs under $40). When I asked if there was another address bc if the cost, never heard anything back. Never again will order from this place and would highly recommend you don’t either!

I have since found out that after only receiving one item that should have cost £49.99 the have charged me £123.21 they have billed me through PayPal. This after paying them previously for two items £75.97. so it seems they have charged me again for all 3 items.
AVOID THIS COMPANY AT ALL COST THEY ARE ROBBING PEOPLE

I previously ordered something for my Daughter and Granddaughter, they both arrived. A few days later ordered one for my son and one for my Grandson, I was then informed my daughter had already got one for my Grandson, so straight away tried to cancel one and was told it was to late the ordered had already been processed and posted (this was night time) and that I would have to return the one I no longer needed for a refund. A couple of days later the post arrived but still unopened I can clearly see and feel that there is only one item in the package but I was charged for two. I have sent several emails letting Luxesmith know this but been completely ignored. My advice would be do not buy anything from Luxesmith at all

Be wary when placing any orders as when things go wrong you get little but no help from the customer service team . I am currently waiting on a delivery that was due for delivery on the 06.12.24 . No empathy at all showed to the fact the order is missing and is a Christmas gift .

I ordered a bracelet 2 weeks ago and I haven’t even received an email confirmation of the order. Had I not taken a screenshot of the order, I would have no proof of what I purchased. My payment DID clear my bank within a day, of course. There’s no phone number to call and no response to the customer service email I sent. Very sketchy!

company sent wrong item, contacted them loads of times and they just do not respond. Very disappointing as it was for my daughters 40th Birthday, so now no good at all.
I would NOT recommend them useless!

The quality of your work is exceptional!! My son and one of our daughters are nearly 2000 miles away and the quote on the box was beautiful and heart felt. We will definitely be ordering from you all again :)

I am very satisfied with the ease of using the site to purchase items. I would certainly recommend this site to everyone.

I was most impressed with the quality of my purchase,the speed in which it was delivered,and the price was just fine as well.