I recently visited a friend’s home and was impressed by his Luxus garden furniture. I thought that good things were worth copying so I ordered the teek table, 6 chairs & 2 San Francisco benches.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I love the furniture but there have been significant problems. The chairs were badly damaged when I received them. I unwrapped them while delivery people were here but they wouldn’t take them back as... Toon meer
Bedrijf heeft geantwoord
Luxus were very communicative throughout the whole process. Delivery guys turned up when they said they would, quick and efficient in assembling the table, placed in the location I wanted and took al... Toon meer
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Ordered furniture on sale and had some delivery issues with a broken down courier. However the company turned what could have been an issue into a success. 2 guys drove to my place and assembled the f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Luxus Home and Garden are Award Winning manufacturers and distributors of sustainable, high-quality Teak Garden Furniture. Whether looking for seating for your garden or replacing your tired outdoor dining set, you're guaranteed to find the perfect match at our online store.
Award-Winning Service...
Geschreven door het bedrijf
- Luxus Home and Garden are commited to good, responsive customer service.
- We have a longstanding commitment to treat all customers with respect, support and kindness.
Contactgegevens
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Verenigd Koninkrijk
- +44333 772 9013
- info@luxushomeandgarden.com
- luxushomeandgarden.com
Our Biggest Ever Sale!
4,7
Uitstekend
822 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Great company and great product
Great company and great product. Communication was excellent and very happy with our new purchase.
17 september 2025
Antwoord van Luxus Home and Garden UK
Hi JR,
Thank you for your review and for your kind words, it is appreciated.
We are delighted to hear that the service and communication were to your satisfaction, we love to hear experiences such as these.
If you need anything else please don’t hesitate to ask and we hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Easy to order they kept in touch…
Easy to order they kept in touch through the delivery process and the 2 fellas that delivered were fast and polite 👍🏻
16 september 2025
Antwoord van Luxus Home and Garden UK
Hi Mike,
Thank you for your kind comments, it’s great to hear from you.
We will be sure to pass on your words to our team and we are delighted to hear your experience was satisfactory!
Kind Regards
Luxus Customer Care Team
Gorgeous garden dining set
Lovely and very practical dining set.
Upon installation, we had 1 chair that was partly broken and some cushions with stains, but Luxus Home and Garden easily and quickly replaced them within a short time.
Meanwhile, we have treated the teak dining set with the accompanying teak sealer (at extra cost), and it looks amazing.
9 september 2025
Antwoord van Luxus Home and Garden UK
Hi Eroma,
Thank you for your kind words and for taking the time to leave us a review.
We are delighted to hear that your query was resolved with us and we appreciate your understanding during this time. It is fantastic to hear that you are happy with your furniture.
If you need anything else we are always here to help.
We hope you enjoy your new dining set!
Kind Regards
Luxus Customer Care Team
Beautiful product
Quality products and a quick and efficient delivery, can’t wait for my next get together
20 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi Joanna,
We appreciate you taking the time to leave us a review, your time is appreciated and we love to hear feedback such as this.
If you need anything else in the future you know where we are and we also look forward to seeing you again soon!
Kind Regards
Luxus Customer Care Team
Antwoord van Luxus Home and Garden UK
Hi Michael,
Thanks for leaving us a review!
We are delighted to hear you are pleased with the quality and service that you have received. Your comments will be passed along to the team and if you need anything else in the future please don’t hesitate to ask.
Kind Regards
Luxus Customer Care Team
Great furniture for a good price and…
Great furniture for a good price and customer service was brilliant.
8 september 2025
Antwoord van Luxus Home and Garden UK
Hi Glen,
We appreciate you taking the time to leave us a review, your kind comments are extremely valuable to us.
Your experience will be passed on to the team and we hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Great experience with Luxus
Very good experience with Luxus. Prompt delivery and an issue with one of the chairs and a seat cover chewed up by the robot lawnmower, were resolved very quickly. Couldn’t fault the customer experience and the table looks great. Happy to recommend.
5 september 2025
Antwoord van Luxus Home and Garden UK
Hi Harry,
It’s great to hear from you, thank you for taking the time to leave us a review!
We couldn’t be happier that your experience and the service provided was to your satisfaction, we love to hear comments such as these.
Our team will be made aware of your feedback which is extremely valuable to us.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Excellent company communication about…
Excellent company communication about information re products.
Service feels personalised.
Furniture is lovely and of great quality.
29 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi Geraldine,
Thank you for your kind review, it’s lovely to hear from you.
We are delighted to hear of your overall experience with us and customer satisfaction is very important to us, we will be sure to pass along your fantastic comments to our team.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Really fast delivery and easy to…
Really fast delivery and easy to arrange, beautiful furniture thank you
27 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi Nicola,
Thank you for your lovely review, we are delighted to hear about your experience.
We hope you continue to enjoy your new furniture! If you need anything else you know where we are.
Kind Regards
Luxus Customer Care Team
Love my new Garden Furniture from…
Love my new Garden Furniture from Luxus. Beautifully finished, delivered very quickly. Quite heavy and robust [which I love], built to last. Looks great in our newly landscaped garden. Thank you.
16 september 2025
Review zonder uitnodiging
Antwoord van Luxus Home and Garden UK
Hi Lisa,
Thank you for your wonderful review and we’re delighted to hear that you love your new furniture!
We will be sure to pass on your comments to the team and don’t forget we are always here if you need anything further.
Kind Regards
Luxus Customer Care Team
Stunning quality
I bought the teak extending table with stackable teak chairs.
Everything, from the initial transaction, the communication to the craftsmanship has been outstanding.
I couldn't fault a single thing!
19 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi Nina,
Thank you for your kind comments and for taking the time to share your experience.
We are happy to here that you feel the service and the quality itself is outstanding, we love to hear comments such as these and we are very thankful for the review.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Antwoord van Luxus Home and Garden UK
Hi Anousha,
Thank you for your lovely review, it is fantastic to hear from you.
We are delighted to hear that the ordering process was smooth and the delivery was to your satisfaction.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Customer service was brilliant
Customer service was brilliant The chairs are excellent Nice and strong and they arrived earlier than expected So I was delighted
14 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi Jane,
Thank you for taking the time to leave us a review, it’s fantastic to hear of your experience with us.
We will pass along your lovely comments to our team, we are happy to hear you were delighted with your furniture!
Kind Regards
Luxus Customer Care Team
Lovely furniture
Lovely furniture. As good in real life as online. Heavy and beautifully made. Follow up products excellent. Follow up help excellent . Only negative is the umbrella is not jet black and should have been rectangular and larger .
12 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi Ms Coelho,
Thank you for your kind words and it’s delightful to hear of your positive experience overall.
We pride ourselves on our high quality furniture so we love to hear comments such as these and we are glad the follow up help has been useful for you, rest assured we are here to continue to provide any support when needed.
Thank you for your feedback regarding the parasol, we do advertise these as a Black colour as shown in the photos on the site, with a size of 2.7m for the canopy and the pole would be circular. However, if you do wish to discuss this further we are more than happy to help. You can reach us by emailing info@luxushomeandgarden.com or by calling us on 0333 772 9013.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Delivered on time and well packaged
Delivered on time and well packaged. Helpful and friendly delivery team.
13 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi there,
Thank you for your review, it’s lovely to hear of your experience.
We will be sure to pass on your kind comments to our delivery team and we hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Easy to order,quick to arrive.Very good quality.
Easy to order,quick to arrive.
Very good quality
14 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi there,
Thank you for your kind review, it’s fantastic to hear from you.
We are happy to hear that you were pleased with the delivery and quality of your order. Please don’t hesitate to contact us if you need anything else in the future.
Thank you again and we hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Absolutely fantastic customer service
Absolutely fantastic customer service. We had some requests for an expedited delivery, and a few more things, which were accommodated for at every turn. The furniture is excellent and I honestly cannot recommend this company enough! Huge thanks
13 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi there,
Thank you for your lovely review, it’s great to hear from you.
We absolutely love to hear of experiences such as these, customer satisfaction is our number one priority and we are delighted to hear of your journey with us. You are always welcome if you need anything in the future from us and we will be sure to pass on your kind comments to our team.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Customer service was great and was able…
Customer service was great and was able to get a quick delivery. The product was high quality!
8 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi Sally,
Thank you for your kind review, we are glad to hear of your experience.
Customer satisfaction is our number one priority, we are delighted to hear the customer service received was great and you were pleased with quality, we love to hear comments such as these and we will ensure this feedback is passed on to our team.
We hope you enjoy your new purchase!
Kind Regards,
Luxus Customer Care Team
Really quick delivery and table matched…
Really quick delivery and table matched expectations completely. Solidly built and looks as if it will withstand my seriously windy coastal weather. I will buy more from Luxus
7 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi Sarah,
Thank you for your lovely review, it’s great to hear from you.
We are very happy to hear that your expectations were met with your purchase, this is exactly what we love to hear and we are always here if you need anything else in the future rest assured.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Beautiful table and chairs
Beautiful table and chairs. Delivery men so helpful, polite and efficient. Very happy.
7 augustus 2025
Antwoord van Luxus Home and Garden UK
Hi there,
Thank you for your kind words and for taking the time to leave us a review.
We are delighted to hear you are pleased with your furniture and we will be sure to pass on your feedback to our delivery team. Thank you again!
Kind Regards
Luxus Customer Care Team
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