Eu tinha problemas de receber SMS ou chamadas, eu liguei ao apoi cliente e agente quem falou com sotaque de Portugal não entendeu meu assunto, transferiu para o colega dele, e consegui explicar o as... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Lyca Mobile has been one of the worst mobile service experiences I have ever had. It is impossible to reach customer service, both by phone and online. I tried several times and got nowhere, wh... Toon meer
It's a great service at a great price. My only issue is that every time I buy a bundle it turns auto renew on. And if I forget to turn it off immediately it will not allow me to turn it off 1 day b... Toon meer
Bedrijf heeft geantwoord
Im using lyca sim from last 2 and half years i realy happy with lyca but I request please allow to us hotspot also share data with other mobile
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contactgegevens
1050-127, Lisbon, Verenigd Koninkrijk
- lycamobile.pt
3,1
Gemiddeld
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lyca is very good company I use 3 year…
Lyca is very good company I use 3 year now so I'm happy and thank you Lyca
22 juli 2026
Antwoord van Lyca Mobile PT
Hi Mohammad kamruzzaman,
We're so happy to hear you've had such a positive experience with us over the past three years! Thank you for your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi Bal gopal magar,
We appreciate your feedback regarding the network performance. We are actively working to enhance our services for a faster experience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing network issues and that your service did not meet your expectations.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Im using lyca sim from last 2 and half…
Im using lyca sim from last 2 and half years i realy happy with lyca but I request please allow to us hotspot also share data with other mobile
15 juli 2026
Antwoord van Lyca Mobile PT
Hi Waqar altaf,
We're so happy to hear you've been a Lyca user for so long! We appreciate your feedback regarding hotspot and data sharing. We'll certainly pass this suggestion along to our team for consideration.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Slow network
You showing, you are providing 5g high speed data, but in the reality Slow network,
Not good signal
It's ok but not wonderful
22 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing slow network speeds and poor signal quality.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Sometimes the network working very slow
22 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We regret to hear that you’re experiencing slow network speeds at times. We understand how important a stable and reliable connection is for your daily activities.
Please share your Lyca Mobile number, location, and details of when you experience the issue via our private support channel so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We regret to hear that you’re experiencing poor network service. We understand how important a reliable connection is for your daily needs.
Please share your Lyca Mobile number, location, and details of the issue via our private support channel so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing poor and slow internet connectivity.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
very poor connection of lycamobile
Although the data is more but the speed of network is very slow . i forgot my violet at home and i tried to pay through mb way at IRN Office but due to poor connection i was failed to pay .. not satisfy with network
15 juli 2026
Antwoord van Lyca Mobile PT
Hi Amandeep Singh,
We regret to hear about the slow data speeds and connectivity issues you’ve experienced. We understand how important a stable internet connection is, especially when using it for essential activities.
Please share your Lyca Mobile number, location, and details of the issue via our private support channel so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Mustapha,
We’re sorry to hear about the unexpected deduction from your account.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the transaction details and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
She is joke with me
She is joke with me, she did not deliver me cvp number all the call more than 15mn
15 juli 2026
Antwoord van Lyca Mobile PT
Dear Anis,
We’re sorry to hear about your experience and the inconvenience caused during your interaction with our support team.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
For me
For me, the Lyca Mobile PT operator has always been the best since 2024, that is, since my first experience, but I only gave it 3 stars because I've had unexpected disconnections on my SIM card, and that happened in Portugal.
15 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We appreciate your feedback and are glad to hear about your positive experiences with us since 2024. We are concerned to learn about the unexpected disconnections you've encountered with your SIM card in Portugal. Please share the Lyca Mobile number and location so that we can investigate the interruptions to improve our network reliability for all our customers.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing no signal and internet connectivity issues in Regua, Portugal.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I have always problem with signal..I…
I have always problem with signal..I can not use this internet properly ...no range no signal and verry slow ..and I have stop 3 SIM card because of internet problem ..I have 4 SIM card of lyca and that 4 SIM card same problem with internet..we can not talk on Wats app each other
18 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing ongoing network signal issues and slow internet connectivity.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Rajan Rana,
Connecting you to what matters most, and at a fantastic price, is exactly why we do this.
Thank you for choosing us over the rest!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that your experience with our service did not meet your expectations.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I get charged to time
21 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you have been charged multiple times.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Hello Lyca,
Hello Lyca,
Your mobile network works well outside, but the signal is poor inside my home. Because of this, I can only give it 3 out of 5.
21 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
Thank you for sharing your feedback. We’re pleased to hear that our network works well outdoors, but we’re sorry to learn that you are experiencing poor signal coverage inside your home.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Very bad two much expensive
14 juli 2026
Antwoord van Lyca Mobile PT
Dear Harmit,
We’re sorry to hear that you are not satisfied with our pricing and that your experience did not meet your expectations.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently reviewing your feedback as part of our ongoing efforts to improve our services.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Is network problem is very slow
21 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing slow network service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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