Eu tinha problemas de receber SMS ou chamadas, eu liguei ao apoi cliente e agente quem falou com sotaque de Portugal não entendeu meu assunto, transferiu para o colega dele, e consegui explicar o as... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Lyca Mobile has been one of the worst mobile service experiences I have ever had. It is impossible to reach customer service, both by phone and online. I tried several times and got nowhere, wh... Toon meer
Bedrijf heeft geantwoord
Im using lyca sim from last 2 and half years i realy happy with lyca but I request please allow to us hotspot also share data with other mobile
Bedrijf heeft geantwoord
It's a great service at a great price. My only issue is that every time I buy a bundle it turns auto renew on. And if I forget to turn it off immediately it will not allow me to turn it off 1 day b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contactgegevens
1050-127, Lisbon, Verenigd Koninkrijk
- lycamobile.pt
3,1
Gemiddeld
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I always find great support
I always find the support very quick and helpful. No messing around. Thank you.
20 juli 2026
Antwoord van Lyca Mobile PT
Hi Ross,
We're so glad to hear that our support team has been quick and helpful for you. We appreciate your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Samir,
We're sorry to hear that you are experiencing poor internet service. We understand how frustrating it can be w
Updated Response: We have sent you an email with further details for a thorough investigation.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very bad internet connection please improve it
Because you guys don’t have good internet connection its very poor
And the network coverage is also very bad most of places just 1/2 bars
19 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We're sorry to hear that you are experiencing poor internet performance and weak network coverage in many areas. We understand how frustrating it can be when the connection does not meet your expectations.
Updated Response: We have sent you an email with further details for a thorough investigation.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing slow internet speeds with our service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network performance and work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
there was a mistake while performing…
there was a mistake while performing the SIM swap and the wrong number was swapped, I tried to contact the support team they were taking to much time to respond and after 5 month I am tired. I am not using this SIM card and not suggesting anyone. The support team is worst after 5 month by trying to recover my number I got nothing but lose of time.
Not recommended
20 juli 2026
Antwoord van Lyca Mobile PT
Dear Bipin,
We’re sorry to hear about the SIM swap issue and the delay you experienced while trying to get this resolved.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing issues with your internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I cannot renew all plan
19 juli 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are unable to renew your plan.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Ravinder,
We’re sorry to hear that you are experiencing issues with our internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing issues with your mobile internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi Gopal,
We're so happy to hear such positive feedback! Thank you for your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Melhore sua rede de contatos.
19 juli 2026
Antwoord van Lyca Mobile PT
Prezado(a) Cliente,
Lamentamos saber que você está enfrentando problemas com o nosso serviço de rede.
Agradecemos por compartilhar seu feedback e fornecer os detalhes relevantes. Registramos sua reclamação e nossa equipe está investigando o problema com prioridade para analisá-lo e resolvê-lo o mais rápido possível.
Agradecemos sua paciência e compreensão.
Atenciosamente,
Equipe de Resolução de Avaliações da Lyca Mobile
trustpilotreview@lycamobile.com
It's a great service a few caveats
It's a great service at a great price.
My only issue is that every time I buy a bundle it turns auto renew on. And if I forget to turn it off immediately it will not allow me to turn it off 1 day before auto renew date.
It also auto saves my credit card without asking for permission.
They are not easy to contact but are helpful if you manage to speak to someone.
19 juli 2026
Antwoord van Lyca Mobile PT
Dear Mariam,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi Satnam Singh,
We appreciate you bringing the network issue to our attention. We are actively working to improve our internet speeds for everyone.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Good experience satified great godbless…
Good experience satified great godbless to each and everyone
18 juli 2026
Antwoord van Lyca Mobile PT
Hi Darell de san andres,
We are so happy to hear you had a good experience and were satisfied! Thank you for your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile eSIM is good
Lyca Mobile eSIM is good, though I sometimes have poor network coverage. Otherwise, I'm satisfied.
18 juli 2026
Antwoord van Lyca Mobile PT
Dear Riccardo,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Apoi cliente multi língual
Eu tinha problemas de receber SMS ou chamadas, eu liguei ao apoi cliente e agente quem falou com sotaque de Portugal não entendeu meu assunto, transferiu para o colega dele, e consegui explicar o assunto com meu mau inglês🤣
Solução foi top tier e assunto resolvido!
12 juni 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile PT
Estimado(a) Cliente,
Estamos muito felizes por fazer parte da nossa comunidade!
Agradecemos a sua excelente avaliação.
Atenciosamente,
Equipa de Resolução de Avaliações da Lyca Mobile,
trustpilot review@lycamobile.com
INTERNET connection SLOW
I use lycamobail still 5years Everything is good but some time the connection very slow
18 juli 2026
Antwoord van Lyca Mobile PT
Dear Tareq,
Feedback like yours tells us we are moving in the right direction to deliver top-tier value to you.
We truly appreciate your trust and support.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Juned,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing issues with your voice call service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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