Ordered May 13th. No order received. Phone messages and emails not returned. Had to call credit card company to chargeback the amount on August 10, as no product or communication had been received.
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Lees wat reviewers zeggen
Ordered December 2, 2020; today is December 28, 2020, still no sleeve, supposedly mailed the 15; December, tracking shows it isn’t moving.I contacted tgem 3 times no answer. I ordered from 3 other com... Toon meer
Bedrijf heeft geantwoord
I use Lymphedema Products to purchase my short stretch wraps. The delivery is quick, ordering easy but still upset that they entice with a possible large percentage off, but always deliver a tiny disc... Toon meer
The products I have ordered have been excellent, and the company is very responsive to messages. Items have arrived within a reasonable time frame (small company, not Amazon-fast, but that's OK).... Toon meer
Bedrijfsgegevens
Over LymphedemaProducts.com
Informatie afkomstig van verschillende externe bronnen
Lymphedema Products stands apart from other medical supply retailers because we are dedicated to lymphedema. Unlike other bandage resellers who carry products for a wide spectrum of medical conditions, we focus on supplying only those products appropriate for the safe and effective treatment of this unique condition. Our unparalleled expertise in the field makes us uniquely qualified to supply individuals benefiting from Complete Decongestive Therapy (CDT) for the treatment of lymphedema, as well as patients with other edema disorders responding to compression therapies, such as venous edema, lipedema, post surgical edema, and traumatic edema. Our customers value our unwavering commitment to their special needs and appreciate why we are the "Lymphedema Treatment Experts."
We understand that shopping with us for your lymphedema needs requires your trust in our company and our principles. We value that trust and want you to know that we will do our very best to earn your confidence every time we process an order for you. Lymphedema Products is committed to the highest level of customer service and we are not satisfied until you are. If for any reason you are not completely satisfied with your order or your shopping experience, please let us know and we will address your concerns as quickly as possible.
We invite you to experience why so many customers have come to trust our commitment to lymphedema and have chosen us to be their preferred source for lymphedema treatment supplies.
We understand that shopping with us for your lymphedema needs requires your trust in our company and our principles. We value that trust and want you to know that we will do our very best to earn your confidence every time we process an order for you. Lymphedema Products is committed to the highest level of customer service and we are not satisfied until you are. If for any reason you are not completely satisfied with your order or your shopping experience, please let us know and we will address your concerns as quickly as possible.
We invite you to experience why so many customers have come to trust our commitment to lymphedema and have chosen us to be their preferred source for lymphedema treatment supplies.
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Where's My Purchase?
Purchased a compression sleeve on August 3, 2020. Support ticket #61973 was established on August 13 because I had not received my purchase or received any information on the status of that purchase. Support ticket #62260 was established on August 18 because I still have not received my purchase and have not received any correspondence on the first support ticket that was opened. Pretty bad customer service!
19 augustus 2020
Review zonder uitnodiging
I ordered compression hose and gloves…
I ordered compression hose and gloves here and they were delivered in a timely manner. The product is exactly what I expected and I am very pleased.
19 augustus 2020
Review zonder uitnodiging
After 3 weeks I still have not received…
After 3 weeks I still have not received my order
19 augustus 2020
Review zonder uitnodiging
Placed the order on August 3rd
Placed the order on August 3rd. On August 11 as I haven’t received the order I have it changed to another one. And has not received it yet. But payment was taken immediately on my order. It should be on the shipping not on the order.
19 augustus 2020
Review zonder uitnodiging
Bad customer service
Bad customer service. I ordered 2 items. I never received an email with an order number or any information on my order, let alone if it was received or shipped. Really bad customer service. Take my money and give no acknowledgement at all? What gives?
19 augustus 2020
Review zonder uitnodiging
I sent a ticket 9 days ago to say I did…
I sent a ticket 9 days ago to say I did not receive my garments. No one has contacted me.
It says in process but nothing more. I spent $165 and did not get anything yet. Is there a mail tracker?
I would like better information to help solve the problem. Instead I get emails asking about the products and telling me how to take care of them. This is the first time this has happened. I knew to expect a longer period because of Covid, so I waited. When I got emails asking me to review etc. I realized that perhaps something happened? Please help.
18 augustus 2020
Review zonder uitnodiging
A must shop website!
The only website from which I purchase my compression sleeves! Website is easy to navigate and prices are excellent.
18 augustus 2020
Review zonder uitnodiging
Second time purchasing from this…
Second time purchasing from this company and this is the last time. Never sent shipping information. Claimed it was shipped day order, yet here it is 2 weeks later and no products. Called twice put on hold for over 15 minutes, each call. Sent email never answered. When I finally talked to a representative from company she snorted and sniffled entire call. Claimed it was shipped and email sent. I will pass on this again.
18 augustus 2020
Review zonder uitnodiging
Product is Long Enough to Go Over Garments
The first time I received the incorrect product; after contacting customer service; I received the correct product. I am pleased with the product and will have no problem using the arm bracelet over my lymphedema compression sleeves and hand garment.
18 augustus 2020
Review zonder uitnodiging
Long wait for delivery
I placed an order and my item took 15 days through the USPS. I contacted your company via email and I got an automated response and I’m surprised I never got any follow up following that email. I was disappointed.
17 augustus 2020
Review zonder uitnodiging
This is the second or third “Product…
This is the second or third “Product Review” I have received. I deleted those responses, because a) I still have NOT even received a “tracking email” of shipped product. b) thus I still have NOT received the order I was billed for on August 2.
17 augustus 2020
Review zonder uitnodiging
Excellent service and reliable…
Excellent service and reliable products. Knowledgeable and friendly staff.
17 augustus 2020
Review zonder uitnodiging
dissapointed
it has been 16 days, no updates on shipping, no response to my email, no product received
17 augustus 2020
Review zonder uitnodiging
First Time Customer
I was so pleased to come across this website! I was having a hard time finding a provider of these products in my area, so I turned to online resources and came across LymphedemaProducts.com. I was able to chat online with a representative and she answered all of my questions. I placed my order, got a coupon code since this was my first order and free shipping! The product was received according to the shipping information. I am so glad I found them and will be using them in the future!
16 augustus 2020
Review zonder uitnodiging
Placed order over 2 weeks ago and…
Placed order over 2 weeks ago and status still says processing. No update from support ticket placed 3 days ago.
16 augustus 2020
Review zonder uitnodiging
I found the website easy to use and…
I found the website easy to use and place an order. Product had a short delay. When Lymphedema reached out to see if I had any question bout my order I mentioned the delay and they were able to respond positively and my product arrived shortly thereafter.
16 augustus 2020
Review zonder uitnodiging
One of my best undersleeve had a run in…
One of my best undersleeve had a run in it
16 augustus 2020
Review zonder uitnodiging
No response on an inquiry about my…
No response on an inquiry about my recent order. And I have had no communication about when my order is due to ship.
16 augustus 2020
Review zonder uitnodiging
Products came in great shape and in…
Products came in great shape and in plenty of time. I ordered the silver ulser liner. It feels great on my leg.
15 augustus 2020
Review zonder uitnodiging
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