Excellent response time! My tanks were too big. The response to my email was quick, friendly and ready to solve my issues. The tanks are being replaced, same colors, in a smaller size. The size... Toon meer
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I ordered 3 tanks that were too large. I contacted customer service and they offered to replace the tanks with a smaller size, and I was able to choose different colors. I did replace one of the color... Toon meer
The tanks took a couple of weeks to arrive. They were mailed from China. While the material is silky and feels comfortable, there is little to no support. The foam pads bunch up and are no smooth.... Toon meer
The first time I ordered was not very good I never got a email notification that my order had been received , had been mailed but when I contacted you on an exchange I was very pleased with the help.... Toon meer
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very prompt and efficient customer…
very prompt and efficient customer service!
If the products are this good, I will be a customer for life =)
Terrible company!!
Terrible company!!! Do not buy from this company.. everything is manufactured in China, takes forever to get the product, its terrible fabric and doesn’t fit properly, plus the workmanship is terrible. When I went to return it I was told the best they can do is give a 50% refund so basically I just waisted money for a bad product that was hyped as the best thing since sliced bread. Don’t fall for their lies and deceit!
My order needed some tweaking and…
My order needed some tweaking and Maggie's answered right away! Thank you team for your quick response!
Prompt reply to wrong size issue.
Terrific service on exchanges
Terrific service on exchanges; cute designs
Wrong tank sent
They accidently sent a wrong tank to me, but Maggie and Andrea will be covering the cost of sending me the original color I ordered. Plus they were super responsive and kind!
Cheap junk and bad customer service
Tried to return for a refund as the tanks are flimsy and not well made. Was informed they don't have an address to process returns. BUYER BEWARE. Customer service is awful.
customer service was great!
I made a mistake in placing my order. emailed them and they handled it quickly. My only suggestion would be to upgrade their website. But other than that I'm excited to try their products.
The BEST customer service!
I tried on the tank tops and they were too tight except for one which felt AMAZING. I asked if I could return them and they said to keep them and they'll ship out the next size up. WOW! I'm donating the smaller tank tops to homeless women, thanks Maggie Tanks!
Quick response with solution to my…
Quick response with solution to my issue. Thank you!
I ordered with the wrong address and…
I ordered with the wrong address and they were able to correct my mistake. Very pleased.
Customer service
Sent a message to customer service on a Sunday thinking I would have to wait a few days for a response. Had my answer within an hour and placed an order!
Personal and professional customer…
Personal and professional customer service, and this is a great product!
Lovely customer service
I messed up in the ordering and they fixed my error immediately and with a very pleasant exchange of emails.
The first time I ordered was not very…
The first time I ordered was not very good I never got a email notification that my order had been received , had been mailed but when I contacted you on an exchange I was very pleased with the help. Thanks for your help Nancy
They were extremely quick to respond to…
They were extremely quick to respond to my questions and to take care of a small issue. With a great solution.
replacement order
I was initially thrilled with the terrific customer service, but the last email I received stating my order was processng stated I was receiving a color other than the one I selected.
Surprisingly poor quality.
I ordered a braless tank that had good reviews. When I finally received it, the quality was poor and it didn't fit right. When requesting a refund, Maggie offered to send me a replacement or refund 30% of what I paid. We went back and forth and was offered a 50% refund, and i didn't have to return the product. I felt like I was forced to take it. Not the way I had anticipated this purchase would go.
Replacement Tanks
I ordered 3 tanks that were too large. I contacted customer service and they offered to replace the tanks with a smaller size, and I was able to choose different colors. I did replace one of the colors with another as I didn't care for the color on the first order. They said I could keep the original order and either wear them around the house or share them with someone else who could use them. The shipping for the replacements was reasonable.
Wrong address was given and you changed…
Wrong address was given and you changed it right away. Great job!
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