Make My Blinds Reviews 

Blinds were made perfectly the measurements I gave were spot on an easy to install as I just replaced the other one that was there chose a light pink blackout blinds which for a big 8ft window wasn't easy to find a company to do this so yeh really happy with my purchase 😀

Extremely happy with the blinds and especially the quick delivery, didn't order until 7:30pm and received them within 2 days .

Amazing seller and speedy delivery!!
Great customer service.
Many thanks

Reasonably priced and good quality as well. Very happy.

Please with my experience. Blinds and roller blinds are lovely.

Excellent as always

I needed to amend my blinds and Katie was extremely helpful and updated me all throughout the process and very promptly too, last minute changes were amended which is a bonus! Thank you

I had wonderful customer service from
Katie customer service executive she arranged a replacement blind that had broken and kept correspondence at every stage, she was informative and friendly, and having worked in retail my entire career it is really refreshing to receive this level of customer service, I am really impressed and wil be highly recommending Make my blinds to all my friends! It’s easy to purchase online but so often the after sales are not good but Katie went the extra mile, so thank you 🙏😊

I ordered the electric roller blinds with the connectivity hub not realising i needed the remote too, Katie was very helpful & arranged for the remote, the blinds look great in the rooms.

Firstly I want to start this review by stating that the ease of purchase and the guarantee of covering mismeasured blinds was a big selling point to me. We ordered multiple samples which wasn't questioned, once we'd made our decision, final measurements and order during their black Friday sales.

Then we waited with baited breath, almost immediately we got notifications of orders, then notifications when the blinds left the factory once they'd been built, when they were to be delivered and a timeslot (MASSIVELY Helpful for a busy family of 4). Our order came in multiple parts/dates due to some of the order being more standard sizing, but every time it was the same process, keeping you as the customer well aware of what's going on

Unfortunately during transit one of the items must have taken a knock, this during an exceptionally busy time of the year. I inspected the item and it looked good, during fitting, it appeared the casing was damaged. This on the 23rd of December mind you!

I sent an email to their customer services team, getting an immediate confirmation of contact, expecting as you might at Christmas not to receive any response until maybe January from a member of their customer services.

Well...I get a response first thing next morning, may I remind you Christmas Eve, where they acknowledged the damage and immediately began the process for getting information related to a replacement set of blinds to get this rectified

We continued this communication over the Christmas period, I didn't have to wait any longer than 24 hours for any response, infact I think most responses came in less than an hour after I replied. I worked with two members of their team Ellie and Alex, who have just been exceptional.

The best part? Not only is the customer service top notch, the blinds themselves are fantastic, utterly changing the look of the room. Incredibly easy to fit, easy to use and amazing quality.

I would not hesitate to use them again and will highly recommend them when I get the opportunity to do so. This is how you do business, thanks to the whole team!

The quality of the Venetian blinds is excellent, however one of the three blinds I had ordered was manufactured incorrectly, not once but twice! On the first occasion the width was wrong. I contacted customer service and was dealt with by Gemma who quickly sorted out a replacement, but this arrived with the wrong colour tapes! After another conversation with customer service, this time with Ellie, another replacement is being manufactured. I have yet to receive this but hopefully all will be well this time. So I’ve deleted one star for the poor manufacturing process but absolutely cannot fault the quality of the response from customer service. On both occasions my concerns have been dealt with promptly, courteously and with good humour. Well done to Gemma and Ellie!

I recently had some issues with broken blinds and brackets. I called customer service and Paul was immediately so helpful, very clear and advised me to send pictures. Very promptly he’s arranged for replacement blinds to be sent to me. Thank you Paul for your kind help!

Blinds were very good
Colour amazing iron Gray Everything they advertise on website is good. Customer service is good

Excellent quality blinds. Very easy to order, very easy to install. Good prices

Bought blinds from make my blinds earlier this year. Excellent service. Quality of blinds is top notch. Easy to install and have no issues with blinds. Working well the last few months.

Great products, well made and quick delivery

This company was easy and simple to use. I measured my windows using their guides (and triple checked them to make sure I did not have errors). I also paid the little extra to ensure that I could have a replacement should my Perfect Fit blinds not fit and for my piece of mind. They fitted perfectly (as per their name) apart from I measured the depth of our windows wrong (my error) and the company was very quick to send me out more clips without question. Once we had the clips, the blinds clicked into place in no time at all. Would definitely buy them again.

Terrible quality blinds I wouldn’t recommend

I must say your customer Care team are exceptional, I recently dealt with Caitlin C who was brilliant at dealing with my query. Nothing was too much trouble, as promised she contacted the factory to get some replacement clips.

Such a helpful young lady a credit to your brand.

Warmest regards, Maxine Scherer