My son had a crash snapping his rear suspension housing. Having a race in just over a week we ordered parts with an expected delivery 5-7 days Parts came in 3 days bike fixed ready for downhill ra... Toon meer
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Lees wat reviewers zeggen
Found a like new Larkspur 2 for my dad last fall and loved riding it myself on both paved and easier dirt trails. Such a great value proposition with the chosen components and the comfort was ex... Toon meer
Steven Gravenites gave me incorrect information after I specifically reached out to avoid the situation that I ended up in. I explained the part I needed, the bike in question (including a picture fo... Toon meer
Bedrijf heeft geantwoord
Excellent service from Scott as usual. Fast response, details, links and useful information. Fast packaging once the order was done. He even gave me a freebie with my order. Huge fan... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Contactgegevens
Verenigde Staten
- customer.service@marinbikes.com
- marinbikes.com
4,3
Uitstekend
397 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love Marin bikes!
Marin makes some sweet bikes and their manuals made it easy to find the parts I needed! I even discovered a few small upgraded parts I didn't even know existed!
18 februari 2026
The only supplier that ships to BC…
The only supplier that ships to BC canada for Pomygon/Marin suspension bushings! Thanks!
3 februari 2026
My last Order arrived extremely fast…
My last Order arrived extremely fast and the Hangers now comes in a nice presentation inside some little envelopes , great !
6 februari 2026
No Regrets
Great deal, about $200 off a $600 bike. Had to fine tune the gears and switch the saddle for comfort but that’s most bikes. Love the look and size. I’m 6 ft, 215 lbs. disk brakes work great. Add a flashlight mount, bottle holders and you’ve got yourself a great starter mountain bike.
4 februari 2026
This is the best bike company and…
This is the best bike company and supports the bike culture above all others brands.
27 januari 2026
Marin is always prompt!
Marin is always prompt getting back to me with the correct answers!! And the best bikes!!
15 januari 2026
Shipping was fast and the products work…
Shipping was fast and the products work great!
13 januari 2026
Took almost a month to receive…
Took almost a month to receive delivery, and wrong size was delivered.
22 december 2025
Antwoord van Marin Bikes
We're really sorry about this.
A month is way too long, and getting the wrong size on top of that is doubly frustrating. We were closed over the holidays, but that doesn't excuse the delay or the mix-up.
Please reach out to our support team at customer.service@marinbikes.com and we'll get you the right size sent out ASAP—on us. We'll make this right.
Antwoord van Marin Bikes
We hear you on the price point. Our grommets are precision-molded to exact specs for proper cable routing and frame protection—they're not generic hardware store parts. That said, we're always reviewing our pricing to make sure we're offering fair value.
If you've got specific concerns about fit or quality, reach out to our support team and we'll make it right.
Happy customer
The website made finding the parts I needed easy. They were delivered quickly, packaged adequately, and made well.
2 december 2025
I ordered the wrong part and needed to…
I ordered the wrong part and needed to exchange the wrong item for the correct one. Everything went smoothly, I got the right item and received a refund promptly.
25 november 2025
Cindy is the best
4 december 2025
Easy online purchase parts were…
Easy online purchase parts were delivered very timely, they fit the pike perfectly. Thanks
1 december 2025
2024 Marin Alpine Trail Carbon 1
2024 Marin Alpine Trail Carbon 1. Bought almost exclusively for the frame. A few notes, i had a new set of carbon cranks (RF 175s) and I'm sure I hit every obstacle on the trail, ordered up a set of 165s and that sorted it out, I'd like to go down another 5mm to 160s. Not sure why I strike so much on this bike, it's similar to my other bikes current and past. The geo is fun, I'm 5'11" and all that was in stock was a Lrg, I'm wishing I'd have held out for the XL as that'd lengthen it out a little bit more for the extremes (up & down). But it holds it's own alright. The bent seat post limits the length of dropper post you can use, so i'm not able to get the seat as far down out of the way as I'd like, if I could slam it right down, that'd help the downhills significantly. Relatively light, but sizing feels smaller than I'd like. I'm eyeing up an XL to swap out, but that's a chunk of money I'm not sure I want to spend.
5 december 2025
Review zonder uitnodiging
Top level customer support !
Since buying a Main bike in late 2023, I've been emailing a support tech there nicknamed "Gravy" and the guy is a godsend: super fast communication for all of my questions for various problems from me smashing stuff to basic or upgraded replacements. The support has been phenomenal and far beyond what any other brand has provided - I'll easily buy another Marin when I destroy this one or if budget allows - sooner
9 november 2025
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