My son had a crash snapping his rear suspension housing. Having a race in just over a week we ordered parts with an expected delivery 5-7 days Parts came in 3 days bike fixed ready for downhill ra... Toon meer
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Lees wat reviewers zeggen
Found a like new Larkspur 2 for my dad last fall and loved riding it myself on both paved and easier dirt trails. Such a great value proposition with the chosen components and the comfort was ex... Toon meer
Steven Gravenites gave me incorrect information after I specifically reached out to avoid the situation that I ended up in. I explained the part I needed, the bike in question (including a picture fo... Toon meer
Bedrijf heeft geantwoord
Excellent service from Scott as usual. Fast response, details, links and useful information. Fast packaging once the order was done. He even gave me a freebie with my order. Huge fan... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Contactgegevens
Verenigde Staten
- customer.service@marinbikes.com
- marinbikes.com
4,3
Uitstekend
397 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wish I could say good things about m bobcat trail 5
Wish I could say good things about my experience buying a bobcat trail 5 bike. I got it only 3 months ago.Unfortunately I've had nothing but issue after issues with it. It's spent more time in the bike shop getting fixed then I have used it. I have emailed Marin directly 3 times and never here back from them. Shame as they used to be great solid bike back in the 90s.
3 september 2025
Review zonder uitnodiging
Antwoord van Marin Bikes
We are so sorry to hear this, please can you email service@marinbikes.com to explain the issues you have had. Please can you let them know which email address you have emailed 3 times so we can figure out what may have gone wrong our end.
You go my bike back on the trail!
You had the part I needed to get my Polygon Xtrda six back on the trail. Bikes Online did NOT have the part.
Your derailleur hanger 3 works as a substitute. It is not exactly the same but works with backing the B limit screw all the way out.
30 oktober 2025
Great price and fast shipping with…
Great price and fast shipping with clear updates. Very thankful
30 oktober 2025
RiftZone Replacement Fork Bumpers
I ordered my replacement part based off of your detailed parts diagram. Part was reasonably priced shipped quickly.
7 oktober 2025
2 packages different shipment dates
2 packages different shipment dates, 1 order. Never got informed.
28 augustus 2025
Antwoord van Marin Bikes
Apologies for the inconvenience caused. Some of our shipments come from a third party supplier and ship at a different time. We will find a way to be clearer about this in the future
Check Out Marin Bicycles! You won't be disappointed!
Marin's Quality, Selection & Price Point along with their amazingly awesome representatives make our experiences with Marin TOP NOTCH! We encourage everyone to check out Marin Bicycles!
27 september 2025
Arrived super fast
Arrived super fast, packaging was very well thoughout, I have no complaints
6 oktober 2025
Love the hoodie. Shipping time was reasonable
Got my burgandy raglan Marin Bikes hooded sweatshirt and love it! Fits like a champ! Shipping time was reasonable.
7 oktober 2025
Excellent
Purchased a few components from the website. Had an issue with a handlebar. Sent me a new one. No issues. Good quality. The pedals and grips are great. I bought the bike itself (bobcat trail 4) from an independent dealer. No issues with the bike. Altogether. Impressed with everything.
31 oktober 2024
Shipped quickly and packed well
Shipped quickly and packed well. FedEx did a good job of destroying the box.
18 september 2025
They got back to me quickly and helped…
They got back to me quickly and helped me order the correct part I needed. Couldn’t ask for more.
10 september 2025
Marin DS 2 parts order
Got to right person who got me part info I needed to order parts
8 september 2025
Great price
Great price, fast shipping. They had the productcI was looking for that no other bike shop had.
8 september 2025
defective tires, no support
Bought a brand-new Marin bike. Both tires were defective from the factory. My local shop sent all the photos Marin requested… and then silence. No response from Marin. No help from the dealer. I had to pay for two brand-new tires myself. On a new bike! Absolutely unacceptable.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Marin Bikes
We're truly sorry about the defective tires on your new bike and our lack of response. This is completely unacceptable, and you shouldn't have paid out of pocket. Please email service@marinbikes.com with your photos and receipts, and name of the shop - we'll make this right!
Shipping is too expensive
Great support for an "older" model that just needed a proprietary derailleur hanger.
I would have much preferred a shipping option that wasn't a $15 premium via FedEx... Ground for $5? It's a 2oz derailleur hanger, throw it in an envelope. get creative.
5 september 2025
Antwoord van Marin Bikes
Thankyou for your feedback, we will take your feedback onboard and try and adjust accordingly. Happy trails
Nice product,packaged well,good…
Nice product,packaged well,good delivery time.Thanks.
25 augustus 2025
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