What made our experience awesome? Because we had no issues with arranging the insurance - on the website and through verbal and email communication. Everything was Plain Sailing! The costing was... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It was very easy, and most importantly, Mariner has a really friendly team of staff members who are there to help you answer any questions. I decided to complete my quote and payment over the phone... Toon meer
Bedrijf heeft geantwoord
To Renew my Policy that had already expired was an easy transition to convert yearly to monthly payment which the Mariner Insurance already had existing signed documents to make transparency a lo... Toon meer
Bedrijf heeft geantwoord
1st ever claim after 40+ years boating and Mariner made it easy. Quick phone call, online claim, photo/s and quote for repair sent and within 48 hours had approval. Paid excess to repairer and Mariner... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Mariner Insurance has been offering Kiwis boat insurance in New Zealand for over a decade with specialist marine insurance cover for trailer boat, jet ski, yacht, launch, charter boat, construction, bluewater and transit. We are locally owned and are boaties too, so please get in touch for a quote.
Contactgegevens
2 Reg Savory Place, 2013, Auckland, Nieuw-Zeeland
- 0800 466 467
- info@mariner.co.nz
- mariner.co.nz
4,9
Uitstekend
3K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van Mariner Insurance
Hi Kevin, thanks for your review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Easy to deal with Great helpful staff…
Easy to deal with Great helpful staff member on phone
24 maart 2026
Antwoord van Mariner Insurance
Hi Kathi, thanks for your review and kind words. Great to hear the Mariner team provided you with helpful service to get cover in place for your boat. Welcome aboard!
Fast and efficient with quick call back…
Fast and efficient with quick call back and friendly service
19 maart 2026
Antwoord van Mariner Insurance
Hi Liezel, thank you for your review. We’re glad happy to hear the Mariner team provided fast and efficient service, with a quick call back and friendly support. Welcome aboard!
Great on-line portal and able to set up…
Great on-line portal and able to set up insurance in a few minutes after purchasing boat. By phone they are always great to deal with - friendly and provide clear answers to questions.
23 maart 2026
Antwoord van Mariner Insurance
Hi Craig, thanks so much for your great feedback! We’re pleased to hear you find our online portal quick and easy to use and that getting cover in place after purchasing your boat was seamless. It’s also great to know our team continues to deliver friendly service and provide clear answers when you call. Great to have you aboard!
you answered the phone I was not on…
you answered the phone I was not on hold for 20 mins
20 maart 2026
Antwoord van Mariner Insurance
Hi Bob, thanks for your feedback. We’re glad you got straight through to the team and didn’t have to sit on hold - that’s exactly how it should be. Welcome aboard!
Antwoord van Mariner Insurance
Hi Chris, thanks for your great feedback! We’re glad to hear the process was quick and easy, and that you received great customer service from the Mariner team. Welcome aboard!
your response time and your very clear…
your response time and your very clear and precise reply .
20 maart 2026
Antwoord van Mariner Insurance
Hi Des, thank you for your feedback! We’re pleased to hear you found our response time prompt and our communication clear and precise. Great to have you aboard!
Antwoord van Mariner Insurance
Hi Jim, thank you for your review. Great to hear you found our online service quick and easy to get competitive cover in place. Welcome aboard!
It was easy to get a quote on line…
It was easy to get a quote on line which was competitive then easy to accept and i was insured. No hassles
12 maart 2026
Antwoord van Mariner Insurance
Hi Ian, thanks for your feedback! We’re pleased to hear you found the Mariner online service quick and easy, and that we were able to put competitively priced cover in place for you. Welcome aboard!
Very helpful and easy to deal with
Very helpful and easy to deal with. When I ran into difficulties trying to submit details online I phoned back and the deal was completed by phone.
12 maart 2026
Antwoord van Mariner Insurance
Hi Cheryl, thanks for your review and kind words! We’re glad the team was able to assist and make things easy for you. While online isn’t always seamless, we’re pleased a quick call helped get everything sorted promptly. We appreciate you taking the time to share your experience - Welcome aboard!
Very easy to do over rhe phone ...just…
Very easy to do over rhe phone ...just a little too long to process
11 maart 2026
Antwoord van Mariner Insurance
Hi, thanks for your feedback - it’s great to hear the process of getting cover in place was easy over the phone!
In most cases, completing a proposal via our website is the quickest option, as there’s quite a bit of information required to arrange cover, which naturally takes a little longer to gather over the phone. While the Mariner team are amazing, they’re not quite as fast as a computer!
From the start of your call to processing payment, the process took a total of 21 minutes, with policy documents emailed out just another 10 minutes later - we think that’s pretty speedy! We appreciate you sharing your experience and will continue working to make things even smoother. Welcome aboard!
Antwoord van Mariner Insurance
Hi John & Linda, thank you for your review. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Very quick communication
18 maart 2026
Antwoord van Mariner Insurance
Hi Kevin, thanks for your review and kind words. Great to hear the Mariner Crew provided quick communication to get your boat insured. Welcome aboard!
friendy people on the phone
4 maart 2026
Antwoord van Mariner Insurance
Hi there, thanks for your review. Great to hear the Mariner team are offering professional and friendly service. Welcome aboard!
They knew the zephyr class and the…
They knew the zephyr class and the cover is good value.
9 maart 2026
Antwoord van Mariner Insurance
Hi there, thanks for your review. Great to hear the Mariner Crew were knowledgeable and able to provide great cover at a competitive value. Welcome aboard!
Antwoord van Mariner Insurance
Hi there, thanks for your review. Great to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Good communication
Good communication, understanding of our position , quick on confirmation of policy
4 maart 2026
Antwoord van Mariner Insurance
Hi Graham, thanks for your review and feedback. Great to hear the Mariner team were able to help you with getting hassle free cover for your vessel - Welcome aboard!
Very responsive and helpful staff
Very responsive and helpful staff, made the process easy
4 maart 2026
Antwoord van Mariner Insurance
Hi there, thank you for your review. We’re pleased to hear the Mariner team was responsive and helpful, and that we could make the process of getting cover for your vessel easy for you. Welcome aboard!
Very happy with the prompt response…
Very happy with the prompt response after long delay in purchase
3 maart 2026
Antwoord van Mariner Insurance
Hi there, thank you for your review. Great to hear our team was responsive and able to make the process of getting cover quick and easy. Welcome aboard!
It’s just so easy
7 maart 2026
Antwoord van Mariner Insurance
Hi Kevin, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
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