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New Zealand Seniors Reviews 

160
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Your representative Zac was excellent in his friendly manner and speech, absolutely no pressure on me Zac explained everything clearly to me so I could easily understand Zac answered my questions... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Zac, was very professional and efficient. I could understand every word that was coming out of his mouth. He was clear in his communication with me, explained things in plain English to where I coul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The person, was informative, on the policy type, funeral and life. Discussed what the difference of both policies. Discussed costs per fortnight. My decision to sign up. Communication between mys... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The call taker was excellent at explaining everything to me.He answered all my questions and everything was pretty straight forward. I only required a small life policy, there was no pressure to inc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uitvaartverzekeringsmaatschappij
  2. ook in
  3. Tussenpersoon voor levensverzekeringen
  4. Verzekeraar

Over New Zealand Seniors

Geschreven door het bedrijf

At New Zealand Seniors, we help Kiwis over 50 protect what matters most with simple life insurance and funeral insurance designed for this stage of life.

We believe insurance should be easy to understand, affordable, and there when your family needs it most. That’s why New Zealanders trust us for straightforward cover and friendly service that puts you first.

Whether you’re planning ahead, helping protect your loved ones financially, or preparing for unexpected moments, New Zealand Seniors is here to help you feel more confident about the future.

Read real New Zealand Seniors reviews and see why so many over 50s choose us for trusted life and funeral insurance in New Zealand.


Contactgegevens

Insurance for over 50s

Explore how our insurance products can help protect what matters most.

4,8

Uitstekend

TrustScore 5 uit 5

160 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(160)

158 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Customer Care - outstanding by Benjamin

Benjamin was so professional, clear and understanding. Explained everything with such kindness. Thank you

14 oktober 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Luisa,
Thank you for your lovely feedback! We’re so pleased to hear our team took the time to explain everything clearly and made you feel comfortable, supported and genuinely cared for throughout the process.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Happy

Zac, was very professional and efficient.
I could understand every word that was coming out of his mouth.
He was clear in his communication with me, explained things in plain English to where I could understand.

13 oktober 2026
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Antwoord van New Zealand Seniors

Hi Rene,
It is great to hear of the service that you received when speaking with Zac and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

David -explained the complete process…

David -explained the complete process etc clearly where I understood everything. He was very helpful & professional at the same time.

12 oktober 2026
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Antwoord van New Zealand Seniors

Hi David,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

My policies were sorted in the one…

My policies were sorted in the one phone call 😊

13 oktober 2026
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Antwoord van New Zealand Seniors

Hi Noeleen,
Thank you for your lovely feedback! We’re so pleased to hear our team was able to assist with all your policies in one call, making the process quick and easy for you.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Repersentive (Tony) was very helpful…

Repersentive (Tony) was very helpful and patient. He told me everything l needed to know and he was great to talk too.

13 oktober 2026
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Antwoord van New Zealand Seniors

Hi Debbie,
We are happy to hear of the great service that you received when speaking with Tony.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

The service is accurate

The service is accurate, staff is patient to explain all the details I wanted to know and I've met things as I have expected.
Thank you

12 oktober 2026
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Antwoord van New Zealand Seniors

Hi Ruby,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Kind Friendly service from Emily

Kind and warmth and courteous Emily.

12 oktober 2026
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Antwoord van New Zealand Seniors

Hi Stuart,
We are happy to hear of the great service that you received when speaking with Emily.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Caller was very helpful

Caller was very helpful, explained everything very wall.

9 oktober 2026
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Antwoord van New Zealand Seniors

Hi Francis,
We are happy to hear of the great service that you received when speaking with our team member.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Peter,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Your representative Zac was excellent…

Your representative Zac was excellent in his friendly manner and speech, absolutely no pressure on me
Zac explained everything clearly to me so I could easily understand
Zac answered my questions clearly and patiently
Thanking you, Margaret Green

12 oktober 2026
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Antwoord van New Zealand Seniors

Hi Zac,
It is great to hear of the service that you received when speaking with Zac and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 4 van de 5 sterren

I like that all of the information came…

I like that all of the information came to me quickly and I was then allowed time to consider it before making a decision

8 oktober 2026
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Antwoord van New Zealand Seniors

Hi Jennifer,
Thank you for your kind feedback! We’re so pleased to hear you received the information promptly and were given the time to consider your options before making a decision.
Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Graeme,
We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

On the ball

On the ball, a satisfying experience

5 oktober 2026
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Antwoord van New Zealand Seniors

Hi David,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Good Customer s

7 oktober 2026
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Antwoord van New Zealand Seniors

Hi Matangaro,
Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Ash explained everything really well…

Ash explained everything really well and I am very happy

8 oktober 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Carol,
Thank you for your kind feedback! We’re so pleased to hear Ash explained everything clearly and that you’re happy with your experience. We’ll be sure to pass your lovely comments on to Ash.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Andrew was great

Andrew was great, clear, seemed very honest, which i don't have faith in insurance reps. But over all very respectful.

5 oktober 2026
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Antwoord van New Zealand Seniors

Hi Michael,
We’re pleased to hear Andrew provided clear, respectful and helpful service, and we appreciate you taking the time to share your experience and feedback with us.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Was impressed by the standard of the…

Was impressed by the standard of the caller. She was helpful and didn't over sell the products. When a difficulty arose she navigate it with ease and resolved the issues. Very impressed

8 oktober 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Mary,
Thank you for your wonderful feedback! We’re so pleased to hear our team member was helpful, professional and handled everything with ease. It’s great to know you felt well supported and had such a positive experience.

Kind regards,
Alisa

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