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New Zealand Seniors Reviews 

160
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Your representative Zac was excellent in his friendly manner and speech, absolutely no pressure on me Zac explained everything clearly to me so I could easily understand Zac answered my questions... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Zac, was very professional and efficient. I could understand every word that was coming out of his mouth. He was clear in his communication with me, explained things in plain English to where I coul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The person, was informative, on the policy type, funeral and life. Discussed what the difference of both policies. Discussed costs per fortnight. My decision to sign up. Communication between mys... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The call taker was excellent at explaining everything to me.He answered all my questions and everything was pretty straight forward. I only required a small life policy, there was no pressure to inc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uitvaartverzekeringsmaatschappij
  2. ook in
  3. Tussenpersoon voor levensverzekeringen
  4. Verzekeraar

Over New Zealand Seniors

Geschreven door het bedrijf

At New Zealand Seniors, we help Kiwis over 50 protect what matters most with simple life insurance and funeral insurance designed for this stage of life.

We believe insurance should be easy to understand, affordable, and there when your family needs it most. That’s why New Zealanders trust us for straightforward cover and friendly service that puts you first.

Whether you’re planning ahead, helping protect your loved ones financially, or preparing for unexpected moments, New Zealand Seniors is here to help you feel more confident about the future.

Read real New Zealand Seniors reviews and see why so many over 50s choose us for trusted life and funeral insurance in New Zealand.


Contactgegevens

Insurance for over 50s

Explore how our insurance products can help protect what matters most.

4,8

Uitstekend

TrustScore 5 uit 5

160 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(160)

158 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

They explained everything very well

They explained everything very well

15 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Janet,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

He was polite and knew what he was…

He was polite and knew what he was talking about

7 oktober 2026
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Antwoord van New Zealand Seniors

Hi John,
Thank you for your kind feedback! We’re so pleased to hear our team member was polite, knowledgeable and provided you with helpful service.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Person

The person, was informative, on the policy type, funeral and life.
Discussed what the difference of both policies.
Discussed costs per fortnight.
My decision to sign up.
Communication between myself and the person, left me informed to sign up.
Great customer service.

7 oktober 2026
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Antwoord van New Zealand Seniors

Hi Eliza,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

- excellent customer service

- Fast response
- Excellent customer service
- Will definately recommend to others.

6 oktober 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Sandra,
We are happy to hear of the great service that you received when speaking with our team member.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Friendly, welcoming interaction

I dealt with Jane who was extremely helpful and considerate and was knowledgeable about the product.

6 oktober 2026
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Antwoord van New Zealand Seniors

Hi Doug,
Thank you for your lovely feedback! We’re so pleased to hear Jane was helpful, considerate and knowledgeable, and provided you with such a positive experience.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Everything was easy to understand

Everything was easy to understand. Clear and honest.

5 oktober 2026
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Antwoord van New Zealand Seniors

Hi Steven,
Thank you for your kind feedback! We’re so pleased to hear everything was clear, straightforward and easy to understand.

Kind regards,
Alisa

Beoordeeld met 4 van de 5 sterren

Service

Staff that help with the customer service and explained about the policy

27 september 2026
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Antwoord van New Zealand Seniors

Hi Sashi,
Thank you for your kind feedback! We’re so pleased to hear our team provided helpful service and explained your policy clearly.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Easy to understand

Easy to understand

5 oktober 2026
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Antwoord van New Zealand Seniors

Hi Richard,
Thank you for your feedback! We’re so pleased to hear everything was clear and easy to understand.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Knowledgable

Your representative was cognisant at all times that I understood what he was saying to me. If I was unsure he reiterated it.

5 oktober 2026
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Antwoord van New Zealand Seniors

Hi Sydney,
Thank you for your kind feedback! We’re so pleased to hear our team member took the time to make sure everything was clearly understood and provided further explanation whenever needed.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Aiden the other day and James today

Aiden the other day and James today. Wonderful,
good ph skills, professional, good speaking relationship. Co. Should be proud of them. Well done.

4 oktober 2026
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Antwoord van New Zealand Seniors

Hi Britina,
Thank you for your wonderful feedback! We’re so pleased to hear Aiden and James both provided friendly and professional service. We’ll be sure to pass your kind words on to them.
Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Very thorough and everything explained…

Very thorough and everything explained well. Any questions I asked were answered straight away and I felt comfortable answering.
Michael spoke really clearly and had a friendly disposition.

5 oktober 2026
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Antwoord van New Zealand Seniors

Hi Hogan,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

The young man i was speaking to was…

The young man i was speaking to was extremely polite and easily understood. I was most impressed. The costs are affordable to me and I know i am releasing my family of aa burden. I am most happy. Thankyou

4 oktober 2026
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Antwoord van New Zealand Seniors

Hi Louise,
Thank you for your lovely feedback! We’re so pleased to hear our team member was polite and made everything easy to understand. It’s wonderful to know you found affordable cover that has given you peace of mind for your family.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Understanding the policy

I spoke to an operator named Jackie who was so patient and very helpful, they spoke slow so I could understand what was in the policy I was signing .

4 oktober 2026
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Antwoord van New Zealand Seniors

Hi Sally,
Thank you for your lovely feedback! We’re so pleased to hear Jackie was patient and helpful, and took the time to explain your policy clearly so you felt comfortable with your decision.
Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Very easy to deal with

Very easy to deal with! Sorted within minutes!

30 september 2026
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Antwoord van New Zealand Seniors

Hi Kathryn,
Thank you for your great feedback! We’re so pleased to hear everything was sorted quickly and easily, and that you had such a positive experience with our team.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Easy to set up and helpful

Easy to set up and helpful

1 oktober 2026
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Antwoord van New Zealand Seniors

Hi Lee,
We are always happy to hear of the great service our customers receive when speaking with our team members and that arranging your cover was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Process was easy

Process was easy and questions were simple to answer.

1 oktober 2026
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Antwoord van New Zealand Seniors

Hi Nixon,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.

Kind regards,
Scott

Beoordeeld met 4 van de 5 sterren

Customer service

Customer service

1 oktober 2026
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Antwoord van New Zealand Seniors

Hi Vanessa,
Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Found Angel and the team very friendly…

Found Angel and the team very friendly and helpful when ever I had questions and they were very patient with me

29 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Marilyn,
We are always happy to hear of the great service our valued customers receive when speaking with our team member Angel and that we have been able to assist you with your insurance needs.

Thank you for taking the time to let us know about your experience, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Helpful with the informations provided…

Helpful with the informations provided and understand what I was looking for. Focus on only element quality and deliver.

30 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Soe,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

The person who i spoke with had great…

The person who i spoke with had great advice and knowledge

28 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Darren,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members.

Thank you for taking the time to share your experience with us, we really appreciate it.

Kind regards,
Scott

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