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New Zealand Seniors Reviews 

160
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Your representative Zac was excellent in his friendly manner and speech, absolutely no pressure on me Zac explained everything clearly to me so I could easily understand Zac answered my questions... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Zac, was very professional and efficient. I could understand every word that was coming out of his mouth. He was clear in his communication with me, explained things in plain English to where I coul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The person, was informative, on the policy type, funeral and life. Discussed what the difference of both policies. Discussed costs per fortnight. My decision to sign up. Communication between mys... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The call taker was excellent at explaining everything to me.He answered all my questions and everything was pretty straight forward. I only required a small life policy, there was no pressure to inc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uitvaartverzekeringsmaatschappij
  2. ook in
  3. Tussenpersoon voor levensverzekeringen
  4. Verzekeraar

Over New Zealand Seniors

Geschreven door het bedrijf

At New Zealand Seniors, we help Kiwis over 50 protect what matters most with simple life insurance and funeral insurance designed for this stage of life.

We believe insurance should be easy to understand, affordable, and there when your family needs it most. That’s why New Zealanders trust us for straightforward cover and friendly service that puts you first.

Whether you’re planning ahead, helping protect your loved ones financially, or preparing for unexpected moments, New Zealand Seniors is here to help you feel more confident about the future.

Read real New Zealand Seniors reviews and see why so many over 50s choose us for trusted life and funeral insurance in New Zealand.


Contactgegevens

Insurance for over 50s

Explore how our insurance products can help protect what matters most.

4,8

Uitstekend

TrustScore 5 uit 5

160 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(160)

158 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Very good customer services

Very good customer services

17 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Theresa,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Setting up my new policy.

I was able to understand everything due to things being explained clearly ,informative, & professially.Thankyou,I am being helped and my questions were answered too.Im happy with everything.

17 september 2026
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Antwoord van New Zealand Seniors

Hi Myra,
We are happy to hear of the great service that you received when speaking with our team member.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

The policy was explained very well

The policy was explained very well. I had many opportunities to ask questions. The staff were excellent.

16 september 2026
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Antwoord van New Zealand Seniors

Hi Dorothy,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

I loved the way I was treated and how…

I loved the way I was treated and how things were explained thank you

16 september 2026
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Antwoord van New Zealand Seniors

Hi Mac,
Thank you for your lovely feedback! We’re so pleased to hear you felt well looked after and that everything was explained clearly.

Kind regards,
Alisa

Beoordeeld met 4 van de 5 sterren

Staff member was courteous and helpful…

Staff member was courteous and helpful was more than happy to join up with nz seniors insurance

15 september 2026
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Antwoord van New Zealand Seniors

Hi Faye,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Family and Respect

I am in no company,only joined up for insurance

15 september 2026
Review zonder uitnodiging
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Antwoord van New Zealand Seniors

Hi Elain,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

The process of joining was easily…

The process of joining was easily understood and great customer service in the way that the policy was explained to me Thank you

15 september 2026
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Antwoord van New Zealand Seniors

Hi Gerald,
Thank you for your kind feedback! We’re so pleased to hear the process was easy to understand and that our team explained your policy clearly and provided great service.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Knowledgeable operator.

14 september 2026
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Antwoord van New Zealand Seniors

Hi Paul,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Very understand about the policy…

Very understand about the policy relating to the Funeral cover.Thank you...

14 september 2026
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Antwoord van New Zealand Seniors

Hi Eteroma,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Beoordeeld met 4 van de 5 sterren

Help with myself and partner

Help with myself and partner

14 september 2026
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Antwoord van New Zealand Seniors

Hi Richard,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Life Insurance

I found the introduction very good. I was listened too and came to a decision for Life Insurance I was happy with.
The Customer Service was
excellent.

11 september 2026
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Antwoord van New Zealand Seniors

Hi Dee,
Thank you for your lovely feedback! We’re so pleased to hear you felt listened to and supported in finding Life Insurance cover you were happy with. It’s wonderful to know you received excellent service.

Kind regards,
Alisa

Beoordeeld met 4 van de 5 sterren

Not being rushed for a decision

Not being rushed for a decision, rather explained everything adequately.

8 september 2026
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Antwoord van New Zealand Seniors

Hi John,
Thank you for your kind feedback! We’re so pleased to hear you were given the time you needed to make your decision and that everything was explained clearly.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Awesome Experience

I had a good experience over the phone signing up for funeral insurance as I recently lost my brother who also had insurance with Pinnacle Life.
It was explained to me well to make the process smoother.
Thankyou to the lady who called me,I would recommend NZ Seniors to my friends & family

7 september 2026
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Antwoord van New Zealand Seniors

Hi Belinda,
Thank you for sharing your experience, and we’re very sorry for the loss of your brother. We’re pleased to hear our team explained everything clearly and helped make the process of arranging your Funeral Insurance a little easier. We really appreciate your recommendation to friends and family.

Kind regards,
Alisa

Beoordeeld met 4 van de 5 sterren

I like the way staff was very calm in…

I like the way staff was very calm in explaining all about the options and the way it was explained to me,I had no problem understanding

7 september 2026
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Antwoord van New Zealand Seniors

Hi Nola,
Thank you for your kind feedback! We’re so pleased to hear our team explained the different options calmly and clearly, making everything easy to understand.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

9 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Howell,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

The experience I will have to say was…exceptional and with understanding.

The experience I will have to say was excellent by the representative of the company explaining everything for my future plans for life and funeral options.

10 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Mervyn,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Very good customer service that your…

Very good customer service that your sales person Long .

9 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Dean,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Mele,
We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience.

Kind regards,
Alisa

Beoordeeld met 4 van de 5 sterren

Friendly staff;

Friendly staff;
Explained things carefully and simply
Patient
Integral...rang back

9 september 2026
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Antwoord van New Zealand Seniors

Hi Tilly,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Agent was very professional and…

Agent was very professional and explained everything in depth during the whole proceess.

8 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Nathan,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

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