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New Zealand Seniors Reviews 

161
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Your representative Zac was excellent in his friendly manner and speech, absolutely no pressure on me Zac explained everything clearly to me so I could easily understand Zac answered my questions... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Zac, was very professional and efficient. I could understand every word that was coming out of his mouth. He was clear in his communication with me, explained things in plain English to where I coul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The person, was informative, on the policy type, funeral and life. Discussed what the difference of both policies. Discussed costs per fortnight. My decision to sign up. Communication between mys... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The call taker was excellent at explaining everything to me.He answered all my questions and everything was pretty straight forward. I only required a small life policy, there was no pressure to inc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uitvaartverzekeringsmaatschappij
  2. ook in
  3. Tussenpersoon voor levensverzekeringen
  4. Verzekeraar

Over New Zealand Seniors

Geschreven door het bedrijf

At New Zealand Seniors, we help Kiwis over 50 protect what matters most with simple life insurance and funeral insurance designed for this stage of life.

We believe insurance should be easy to understand, affordable, and there when your family needs it most. That’s why New Zealanders trust us for straightforward cover and friendly service that puts you first.

Whether you’re planning ahead, helping protect your loved ones financially, or preparing for unexpected moments, New Zealand Seniors is here to help you feel more confident about the future.

Read real New Zealand Seniors reviews and see why so many over 50s choose us for trusted life and funeral insurance in New Zealand.


Contactgegevens

Insurance for over 50s

Explore how our insurance products can help protect what matters most.

4,8

Uitstekend

TrustScore 5 uit 5

161 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(161)

160 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Agent was very professional and…

Agent was very professional and explained everything in depth during the whole proceess.

8 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Nathan,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 4 van de 5 sterren

Would of liked more time to think…

Would of liked more time to think things trough bit more going to need help with my will pack when time comes

7 september 2026
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Antwoord van New Zealand Seniors

Hi Kelsey,
Thank you for sharing your review; we really appreciate it.

We would like to assist you with your policy to ensure it is right for you.

I have requested your details, if you would like contact please provide this along with a suitable time and our team will be in touch.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

My experience with senior was great …

My experience with senior was great that why I have two insurance policies with seniors. Love the service and low premiums. Been with seniors for seven years and had know hassles at all . Have my girlfriend with seniors as well . It a family thing to choose Seniors. Thankyou for your awesome 👌 service and low premiums .

6 september 2026
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Antwoord van New Zealand Seniors

Hi Wayne,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Thanks 4 joining da team I'm happy with…

Thanks 4 joining da team I'm happy with da request have a guddae b safe God bles

18 augustus 2026
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Antwoord van New Zealand Seniors

Hi Swandson,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

profesional and pleasant

7 september 2026
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Antwoord van New Zealand Seniors

Hi Noel,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

The ease of application mainly,good…

The ease of application mainly,good value for the amount of cover Cheers

2 september 2026
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Antwoord van New Zealand Seniors

Hi Noel,
It is always great to hear of the value that our customers have found in their cover and that arranging your policy was met with ease.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Staff are warm and friendly

Staff are warm and friendly

4 september 2026
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Antwoord van New Zealand Seniors

Hi Jecka,
We are happy to hear of the great service that you received when speaking with our team member.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 4 van de 5 sterren

I'm not sure yet my first time so…

I'm not sure yet my first time so hopefully this company does me good.

6 september 2026
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Antwoord van New Zealand Seniors

Hi Leslie,
Thank you for taking the time to share your review, we hope you enjoy your time with us.

Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.

Kind regards,
Scott

Beoordeeld met 4 van de 5 sterren

The agent that I was talking with was…

The agent that I was talking with was friendly and explained everything clearly to me.I was very pleased with his customer service, well done.My funeral Insurance is all sorted.

3 september 2026
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Antwoord van New Zealand Seniors

Hi Josephine,
It is always wonderful to hear of the great service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

were really helpful but after thinking…

were really helpful but after thinking about it over night I actually cancelled Insurance and the were aly very nice about it

3 september 2026
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Antwoord van New Zealand Seniors

Hi Jenny,
Thank you for taking the time to share your feedback. We’re sorry to hear you decided to cancel your cover, however, we’re so pleased to hear our team was helpful and provided friendly service throughout your experience. Should you ever need any assistance in the future, we’ll be here and happy to help.

Kind regards,
Alisa

Beoordeeld met 4 van de 5 sterren

Pleasant and helpful people.

Pleasant and helpful people.

3 september 2026
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Antwoord van New Zealand Seniors

Hi David,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren
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Antwoord van New Zealand Seniors

Hi Rita,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

It was very good honestly answered the…

It was very good honestly answered the questions and great that I was accepted thank you very much Paul Pehi

31 augustus 2026
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Antwoord van New Zealand Seniors

Hi Paul,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

He talked me through everything and…

He talked me through everything and explained everything to me so I could understand . That's why I have rated my experience with 5 stars

31 augustus 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Kay,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

The young lady that helped me was very…

The young lady that helped me was very very helpful she helped me in every way possible very very professional courtesy and knew her job very very well made me welcome put me at mind at ease and explained everything to me 100% that young lady was very very professional thank you

2 september 2026
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Antwoord van New Zealand Seniors

Hi Brian,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Beoordeeld met 3 van de 5 sterren

It was the yawning that wasn't professional

She explained everything well, it was her yawning that wasn't professional.

30 augustus 2026
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Antwoord van New Zealand Seniors

Hi Ramari,
Thank you for sharing your review with us, we appreciate the feedback you have provided. We would like the opportunity to look into your experience further to understand your comments in greater detail, as this is not the type of service we would like for our customers to receive.

Your feedback has been escalated, if you require any assistance with your policy, please let me know and I can organise for contact on your behalf.

Kind regards,
Scott

Beoordeeld met 5 van de 5 sterren

Easy to follow information provided by…

Easy to follow information provided by your staff member Andrew.
Dispite twice been disconnected by my phone.
Information policy easy read to follow.
Andrew was an excellent advisor and very tolerant and caring.

1 september 2026
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Antwoord van New Zealand Seniors

Hi Sharon,
Thank you for your lovely feedback! We’re so pleased to hear Andrew provided clear, patient and caring support, and made the policy information easy to understand. We’ll be sure to pass your kind words on to him.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Lovely lady

Lovely lady. Gave me what I wanted.
Thank you

1 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Joy,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.

Kind regards,
Alisa

Beoordeeld met 5 van de 5 sterren

Easy and Quick

The process was simple and straight forward.

1 september 2026
Logo New Zealand Seniors

Antwoord van New Zealand Seniors

Hi Myron,
We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience.

Kind regards,
Alisa

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