Marley Natural Shop Reviews 

Do not buy anything from Marley Shoes. The product that you order and the product you receive are very different, poor quality and not fit for purpose. They only offered me 30% of the cost of purchase as a refund. It took ages for the products to arrive, poorly packaged. When I contacted them their reply was extremely slow and very unhelpful. Disgraceful. DO NOT BUY ANYTHING FROM THEM. I have lost my money, leaving me with a product that I can use.

Only 1* because there is no 0*.
Boots arrived in plastic wrap, vaguely resembling the picture on Facebook but leather is not ‘premium quality’ and neither is the quality of the workmanship.
Why the F I didn’t check on here first I don’t know.
Offer of 30% refund or expensive return to what looks like a joke address in China.
Looks like FB have taken Marley ads down now.
Expensive mistake.

WARNING DO NOT BUY - Quality is crap, nothing like the pictures. ZERO COMMUNICATION BACK FROM CUSTOMER SUPPORT.
HOPE THIS 100% HONEST REVIEW MASSIVELY AFFECTS YOUR FUTURE SALES

The boots sent were shockingly bad, and poor quality. Absolute miss representation. In all honesty no one would put this rubbish on their feet. Do not ever buy from these people this is a scam site. I paid £54 for complete rubbish. I do not know how these people get away with it. I am usually so careful and I have been scammed.

Unfortunately all the reviews are true.
Do not buy from this company.

Ordered over 2 weeks ago, no sign of them arriving & wish I had read reviews first! Don’t know if I will ever get the winter boots I ordered for winter!!!
Stay clear of this company that claim to be in the UK

My shoes took over 2-3 weeks for delivery and when I received them the quality was substandard in every way. I paid $56.00 for them. Awful!! So cheap looking that I would have never worn them. Also, impossible to find a way for return or credit. This is a scam company.

The chemical smell is overpowering, cheaply made, no support for the feet. The zips catch on the badly cut lining in the boot.
Contacted for a refund, let's see what happens?

Totally disappointed with the service, after emailing to complain that I hadn't received the shoes, they then sent me an email saying you received the shoes several days ago, please tell us what you think, "so I did" finally the shoes got delivered and they are OK.
Would I buy off them again? "No, never"

Absolute scam don’t order anything from them waste of £40 bought loafers took 3 weeks to arrive from china packaged in a plastic bag dis shaped and nothing like picture and they say they are uk based I wouldn’t even put these things on to put my bin out absolute scumbags 🤬

I ordered a pair of shoes and received the wrong size. I immediately contacted the customer service email that showed on my credit card statement for Marley shoes. They emailed me back and said did you try them on? I advise that they are two sizes bigger than what I ordered and they do not fit. I gave the option of a refund or exchange. I never heard a response. I followed up one more time and again no response. Extremely poor customer service do not buy from marleyshoes.com.

Fraudulent say they are based in UK however items come from China. Avoid

Like everyone else who has reviewed I wish I had checked reviews first, took ages to arrive and are poor quality, I emailed them twice to request a refund and not heard anything back, total rip off!

Please do not buy from marly shoes uk,they sent me a pair of boots that looked nothing like the picture also sent the wrong size,cost me £26.20 to send them back to china not UK , completely scammed, boots are very poor quality to, Paul

Absolutely horrible. Like everyone else, I got scammed.

DISGUSTING!! Thought I was buying from a UK company but instead cheap, nasty shoes from China which took ages to arrive. Have since been trying to get details on how to return these shoes. I suffer with severe arthritis and back issues and was genuinely looking for orthopaedic shoes/boots to help with my condition. Whoever these cowboys are using a UK “family run business” to shield their cheap products are, should be deeply ashamed of ripping off innocent people like myself and their hard earned money. I will do everything I can to get my money back. Typically no phone number just some lame email box and yet with all the negative reviews they don’t appear to be doing anything about actually helping anyone!! F R A U D S !!!

The boots I ordered took a long time to arrive and were too narrow for my feet. I think it will cost too much to return them to China, a disappointment and a complete waste of money. Should have checked the reviews first!

I received my order from Marley shoes they are awful they couldn't look more cheap not even boxed completely squashed tight in package all dented and creased looks second hand do not buy from Marley shoes

Certainly seems like a scam. I ordered a pair of women's boots, received completely the wrong product, a pair of shoes actually. Terribly cheap, awful quality and the smell that came out when I unwrapped bubble wrap was horrendous. It was like the shoes were sprayed in a carcinogenic chemical.

Despite repeatedly attempting to get a refund and an explanation from the compt, I have received what looks to be an AI fob off response only. Horrible experience. This group seems to be scamming a lot of people.

Absolutely terrible shoes cheap plastic stink of glue, they dont even have soles inside, please do not order from this site so annoyed with myself, £37 totally wasted, Marley shoes avoid