Marleyshoes Reviews 

DO NOT BUY FROM THESE SCAMMERS!!! These are a scam company, poor quality shoes and absolutely useless customer service. They say 30 day guaranteed refund, what they fail to tell you is the return us to china. What a bunch of wasters.

Disgraceful company, shoes described as orthopaedic are clearly not, they are not sized and put together correctly and are made of cheap materials.

Their advert and bank account name imply they are Italian designed and made shoes, when in fact they come wrapped, unboxed just in plastic straight from China. Trying to get a refund from my bank. The advert days that 100% refund if unhappy, but they don’t tell you you have to return by tracked signed for service at a cost of £26.30. Rouges the lot of them. I knew I wasn’t going to be receiving a designer pair of Italian shoes, but the pictures looked fine!!

Actually excellent experience and I couldn’t manage to get the extra 10% off, wrote an email and they sent me the 10% back. Impressed with that. Also I like the shoes they are very comfy

Disgraceful product. Cheap synthetic upper, harsh plastic soul with a cheap cork look moulded on top. Incredibly uncomfortable and the upper glued pathetically onto the sole. Avoid. Avoid.

Gave one star as could not give less. Don’t buy from them. Completely false advertising. These shoes are not orthopaedic. They are cheap disgraceful shoes not even worth £5. Shame on you Marley Shoes for having the lack of customer care to even bother sending them out.

I have just received my shoes . It is nice colour ( light green I had asked for light blue . The shoes is not the same style or not what in the advertisement.
The material is not leather suede. Cheap material . It will not last long , it will be in bin as soon as it gets wet by rain . It’s not comfortable.
Please do not buy any of these shoes from this company or China companies.

i suffer with osteoarthritis so when i saw the information on these shoes i decided to give them a try ,,i am so glad i did they are so comfy and fit true to size ,, i have reccomended your website to family and friends x

Should be 0 stars!
I’m so annoyed with myself that I for once didn’t check Trust Pilot before buying.
The shoes are not orthopaedic they are of really poor quality and not even worth the ‘sale’ price.
I originally asked for a refund as the sizing was wrong - too small. They replied saying they would send the right size. I then told them they were poor quality. They asked for description and photos which I sent. Unsurprisingly they are now ignoring me.
They have the British flag on their website, making it appear they are a British company but they are in China I think and shipping takes ages.
DO NOT BUY FROM THIS COMPANY.

Shoes arrived wrong size!! Have been trying to send them back for refund and asking for returns label but no luck with this. Wish I had known about this company before ordering, looks like I am not alone and will have to put this down to experience!! and a very bad one at that. Marley shoes you are a positive disgrace, your site should be removed.

Absolutely pathetic shoes which are not fit for purpose. To get a refund you have to email them, it then takes on average a week for them to respond. Shambolic customer service, possibly one person checking emails when they can be bothered. They spout the same nonsense in their replies and they also require photographic evidence of the shoe's "defects"?

They have provided a return address of
Chen Chuchu
Right side of 1st floor,
Mingmen Lisa Leather Factory,
Luogangqi Road, East Road,
Junhe Street
Baiyun district
Guangzhou City
Guandong Province
Mobile Phone: 13788256061

They advise that this is enough information for you to return the shoes to them even though there is no postal code on there, and they are flat-out refusing to give one.

One star is too much for this disgraced retailer. “ leather, orthopaedic and mancrafted” should read cheap hidious nothing to do with orthopaedics. Do not be tempted to order from this website, the shoes are not as advertised. Cheap, plastic rubbish. When trying to contact the company to return and get a refund, the request is simply ignored. The odd email asking to explain what the problem is, then an offer of a discount on future purchase (no way!) It's an absolute joke and lesson learned!

Do not be tempted to order from this website, the shoes are not as advertised. Cheap, plastic rubbish. When trying to contact the company to return and get a refund, the request is simply ignored. The odd email asking to explain what the problem is, then an offer of a discount on future purchase (no way!) It's an absolute joke and lesson learned!

How I wish I'd seen these reviews before parting with £30 for very poor quality shoes, my experience same as all the reviews here. Not even 1 star. Did anyone ever get a refund? Guess they don't care so don't bother refunding, knowing there's not much you can do.

Shoes received are a poor fit (& poor quality). After a few attempts to contact to request return and refund initially meeting with rebuff, delay, suggestions of discounts on a further purchase instead have now received the following ‘joke’: ​
Our refund policy guarantees a full refund within 30 days of purchase, all you have to do is return the product, for non-discounted items the shipping is on us, for items over 30% off you have just to cover the shipping.
This is the address for the refund:
Consignee: Chen Chuchu
Receiving address: the right side of the 1st floor, Mingmen Lisa Leather Factory, Luogangqi
Road East Road, Junhe Street, Baiyun District, Guangzhou City, Guangdong Province
Mobile phone: 13788256061

What a pile of rubbish, The shoes are so bad i cant even give them to the homeless. Never order from them. they don't even reply to emails.

Shocking customer service. Squashed shoes poor quality look plastic. Still waiting for 30% refund ignore emails. False advertisement pictures look nothing like when receive goods. Been emailing for weeks get the odd reply of apology but no action.

Awful. Cheap and nasty. Went straight in the bin!

They’re okay for what I paid but don’t look like the ones on the advertisement-styling okay but quality not quiet as expected

Fantasticly comfortable shoes. I have a condition called post tib disfunction in my right foot caused by a damaged achilles tendon pain is almost gone when I'm wearing them. I will be buying more

Just arrived !
Very poor quality
Not as described at all
Very cheap looking
I ordered 2 pairs of 40 and they are different sizes by 1cm.
Orthopedic NOT !