Mary Tanks Reviews 171

Many thanks to Alex for the emails and help with the process to get my order changed to the next size. It's always a gamble when buying on line your correct sizing however it's an easy process with Mary Tanks. With such a speedy process to the next helper
Ysabelle my exchange is well underway.
Lee

My enquiry was answered very quickly and to my satisfaction thank you

I had an issue with my order. Customer service were super friendly and prompt and resolved it
The tanks do run sml. I am usually a large and the sizing chart said to order 4xl but was too big. Hopefully a 3xl will fit but happy so far.

I messaged to ask if I could change my tanks for a larger size. They contacted me immediately. Couldn’t believe it. Their service is something I haven’t experienced before. Especially purchasing online. I’m waiting for my larger sizes to arrive. And I wouldn’t hesitate purchasing with them again. Fabulous

Bra tank top has comfortable stretch and keeps shape reasonably well after washing, though fabric quality feels average.

Excellent response on a query regarding the sizing of my order & helpful options to solve the issue.

Product is nothing like what is advertised; sizing completely inaccurate; cheap materials and material is NOT what is advertised or pictured. Only got refund because I threatened with Consumer affairs. Company is pretending to represent Australian women.

Comfort shaper tank provides light shaping without restricting movement, though overall support could be improved slightly.

When I needed a larger size in my tank tops, the response was incredibly quick. I'm really impressed.

Even tho my items did not fit well & needing a refund, the process has been very much appreciated.
ThankYou Mary Tanks!
Marilyn

Responding to emails quickly.
Answering my questions directly.
Replacement for sizing difficulties.
The sizing chart could be clearer, a 14D/36D bra size is not a 32” chest size. Measurement only would have been clearer.

To begin with, the company waived their 30 day returns policy as I was overseas when my tanks arrived, saying to contact them when I was ready on my return which was just wonderful. When I did return and found the size unsuitable, I had a series of helpful and positive emails with the company about replacement of items and, amazingly, they didn’t require me to send back the original ones. At all times the communication was first rate and I couldn’t be happier with their service. A very honourable company to deal with.

I emailed Mary’s Tanks advising how the advertised garments show a properly finished should strap and a proper sewn in bust support but the tank I received is simply a cut out single layer shoulder strap and the bust support is merely a slit in the material with a pushed in piece of thin covered foam. Definately not what was shown in the advertised images.

Mary’s Tanks are false advertising their products and therefore I will definately not be ordering any more.

I contacted Mary’s Tanks and they were not prepared to acknowledge the difference in the quality of the advertised garments compared to the garments they supply. They offered either another garment or a 20% refund. Not acceptable.

I don’t understand how they can get away with it.

Replying to complant. And resolving quickly .

I was shocked when they arrived. They were shoddily manufactured, and looked completely different from the advertising photos. There are no hems, and the fabric is poor quality and unfinished. The padded inserts are not secured as claimed, resulting in twisting and folding when washed. I did try, but By the third wash, there was no elasticity left and the whole garment failed to give any support at all. False advertising on several counts. I complained, and was given a 20% (if that) refund. Never again. They’re in the bin

Where do I start!
1. I thought I was buying local (Australia), ended up ordering an extra top because I couldn't get off the ordering site. Very confusing!

2. Confirmation of order took two days

3. Prolonged delivery time in excess of three weeks, which prompted numerous emails from me.

4. Email replies promising action which didn't happen.

5. When the package arrived they had sent all four items in a larger size than ordered.

6. The quality is sub standard. The cup sizing is inadequate for the actual size of the garment and the material used is flimsy. The design is not as promised in the advertisement.

7. The exact same item can be purchased from a well known Chinese site for $11. Not $30-40 each depending on how many you buy.

8. Most important. They don't a refund policy. They offered me free replacement plus I pay $5.00 per item shipping. Or. A goodwill gesture of 20% refund. They do not have a physical address to return items to.
The product is cheap and nasty and overpriced so I do not want any more of them.
A couple of emails in, no closer to getting a full refund so I have initiated a card dispute with my banking institution. Let's see how that goes.
Numerous emails reque

Finally arrived after 3 weeks. Glad I ordered XXXXL. I'm usually size 16! I was taken in by the marketing, making it look like these were made by mature Caucasian women selling at local markets. The garment is OK, being made from only nylon & elastine, it will probably be hot and sweaty in summer. The slow delivery time had me searching for honest reviews and Trustpilot was great. Will continue to use Trustpilot before buying from Meta adds in future.

Bra comfort shaper tank has soft fabric that remains comfortable after several hours, but shaping effect is fairly mild.

Absolute garbage. Wrong size item was sent probably on purpose, made with slave labor probably as the quality is garbage. No size item on garment as definately wrong size. Thread bare in places. No use trying to change garment as it takes so long, Once again a rip off company. Not recommended what so ever.