I can’t express how amazing my experience was with Maxuria. Their customer service is probably one of the best I’ve ever experienced. I was skeptical because I’ve never ordered a luxury bag from here... Toon meer
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Lees wat reviewers zeggen
First time purchasing with Maxuria. They have some of the best bags in the preloved market!! Pristine, accurate description, authentic, simply beautiful. I’m so happy with my experience. I would easil... Toon meer
I absolutely love my Hermès Toolbox 20 in Blue Atoll! The bag arrived exactly as described and was packaged very neatly and securely. Shipping was incredibly fast, which made the whole experience even... Toon meer
I was a bit skeptical in the beginning because I don’t trust selling live stream. However the service team gave instant response, I got the required photos almost right away. Shipping and delivery is... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Maxuria is a San Francisco Bay Area-based online marketplace specializing in second-hand luxury items. Founded in 2024 by experienced professionals from the luxury and tech industries, Maxuria carefully selects and authenticates every item through a rigorous inspection process led by certified experts. We are committed to making luxury more accessible to a global audience while delivering a trustworthy and enjoyable buying and selling experience.
Contactgegevens
Verenigde Staten
- maxuria.com
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I ordered several preowned handbags…
I ordered several preowned handbags from Maxuria, when they say their handbags are in excellent condition with no callouts they are telling the truth. The handbags are 100% authentic and they look brand new. I highly recommend buying preowned high quality luxury handbags from maxuria.And the customer service is phenomenal. I rate my experience 10/10. Thank you maxuria family.
I like the quality of the merchandise…
I like the quality of the merchandise and the way they package everything. I have purchased twice and both times I was pleased.
Was honestly a bit suspicious
Was honestly a bit suspicious but read other reviews and thought I'd give it a shot and the item I ordered came quickly and they kept me up to date on arrival. I would shop here again.
One of the best companies I've ever…
One of the best companies I've ever purchased from for pre-loved luxury bags! The bags are always in top tier condition and the shipping speed is amazing! Love this company and will continue to support!
Always impressed!
The bags that Maxuria sells are unrivaled in terms of quality. Preloved but like new!
Exceptional company
Excellent customer service, great product, fast shipping. Will buy again and again from this business.
Maxuria is the best
Maxuria is the best! They have wonderful live hosts, the best prices on TikTok or anywhere & the quality of their products is amazing! I shop with them often & have never ever been disappointed. Quite the opposite; always so happy & delighted with my items! Highly recommend!
@Deejon
@Deejon: I’ve always enjoyed her live shows and truly admire the beautiful bags she shares. I was really disappointed to be blocked so quickly — my comment was meant to be supportive, not negative. I’ve never been blocked from anything before, and as someone who’s a loyal customer once I make a connection, it felt disheartening. I genuinely appreciated her show and hope it was just a misunderstanding.
I absolutely love the quick answers on…
I absolutely love the quick answers on delivery I received. I also love the garentee of genuine products. It makes me feel secure in my purchase. Thank you!
Megan is so thorough showing exactly…
Megan is so thorough showing exactly what you are getting. Noah was wonderful sourcing the bag I wanted from Shanghai. I felt very happy with all 11 of my purchases
Great experience!
Its been a seamless and pleasant purchase experience. Chong helped me a lot. He recommended an LV bag that was pristine and cost effective for me. He even showed me through photos an intended purchase that had flaws in it . So i can decide better.
Another nice purchase
Amazing luxury bags at fabulous prices and impeccable condition
I have purchased many high-end brand bags from Maxuria and have had an amazing experience. The bags are an absolute perfect condition. The owner of the shop is extremely conscientious in making sure each bag is in top quality condition. I will continue to purchase my bags from them and know that I am getting the best price and quality for the bag that I am purchasing
I was a bit skeptical at first but then…
I was a bit skeptical at first but then they reached out to me as soon as I placed my order and told me what was the process was. Answered and made me feel very confident in my purchase. Will definitely be shopping with Maxuria again!!
Excellent customer service
I’m happy to have found what I was looking for in great condition and at a pretty good price. My cost was further reduced with a first purchase discount and free shipping. Customer service was excellent, thanks to Chong, who answered my emails immediately. The very best shopping experience that I’ve had in a long time.
Great pricing and impeccable CS
I’ve been looking for a Loewe XL puzzle for months when I stumbled upon the listing on Shop. When I saw the price, I decided to give this store shot. I am so glad that I did, because not only was the bag in amazing condition - they included a dust bag and internal organizer! Chong was nice and very transparent about the process at every step. Would not hesitate to use them again.
I’m impressed!
I’m impressed!
Normally I don’t write reviews, but I felt I’d like to about my purchase from Maxuria, as it was one of the best shopping experiences I’ve had. While I was looking at an item I wanted to purchase, they answered all my questions very clearly, in a friendly manner, and super fast at any time of day — it made me feel like Maxuria never sleeps. When I purchased the item, their top tier customer service continued. The next day, they sent me more detailed pictures to make sure I have a full understanding of the item’s condition. The item shipped with a tracking number that allowed me to follow its progress closely, and arrived (relatively quickly, despite having to travel a very long distance) packed quite carefully. They notified me where was my package every step of the way, and worked with customs as well as the carrier to ensure the package was delivered to my door safely. I wouldn’t hesitate to recommend Maxuria to my friends and family if they are considering to purchase high end used items.
Great experience
Great experience. Was in frequent contact with someone until my bag arrived. Bag arrived as advertised. Would buy again.
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