Rebag Reviews 453

Currently awaiting my return to be processed as I received a fake bag. And not nearly a good fake. It was disgustingly obvious and it pains me that this company did not pick up on them selling such a fake Louis. I received my purchase and was instantly horrified. The speedy 20 was a fake. I’ve bought many LV handbags from lv and other resellers I know my brand. And I sold my real speedy 20 to them so I was well aware what a real bag is! Insane. I regret selling my bag. I regret doing a trade. I regret ever purchasing. Now I will have rebag credit that I don’t even want since I’ve experienced Rebag selling a fake bag. I cannot wait until this nightmare is over. It’s been horrible since I started the trade. I took my speedy into my nearest store only for it to be labeled as something else and the trade value going down. I made a call and fixed that. But since then I have regretted ever shopping with Rebag

The fast response, shipping, and quality. I appreciated the fact that I had to sign for my package. Excellent service all the way around. I will be purchasing from them in the future.

I had a great 1st experience with Rebag! I had been trying to find a specific Gucci bag and I finally found one on the site! The ordering process was simple, it shipped quickly and the condition (lightly used) exceeded my expectations. Made the price totally worth it! I’m thrilled with my purchase.

I used to like working with them before they were not like other resellers— who have shady business policies and do not inform sellers of these unethical policies. I’ve sold with this company and purchased. I was told as a Rebag+ member I am locked into a certain payout quota that would not change. There was no prior notice about drastic price decreases. If I had known about this, I would have not brought my business elsewhere. The only reason I resold through them again was due to this product being purchase originally from them. They also have not notified me that my item sold, I have had to check the app almost everyday to be updated. When I went in store I was told to call. When I called I was also given vague answers to my questions. Everything is shady within this company, and the shift is evident in the last 4 years. I still have no idea how much my item has sold for. On top of the fact that it takes 40 days for the item being sold and then another 15 on top to receive the pay out.

The price and quality

Rebag used to be a great platform for buying and selling, but my experience over the past year has been extremely disappointing.

For sellers, the turnaround time has become quite long. It can take 3–4 weeks just for items to be processed, followed by up to 30 business days to receive payment. On top of that, there’s a 3% cash-out fee to access your funds. I also ran into repeated issues with the payout system, receiving “failed cash out” errors that delayed payment even further. Altogether, the process can stretch to 3-4 months before you actually receive your money.

On the buying side, item descriptions don’t always feel reliable. The photos and written details sometimes fail to accurately reflect the condition, which makes the experience unpredictable. Some items exceed expectations, while others fall far short.

Customer service is another mixed area. Some representatives are extremely helpful and go out of their way to resolve issues, while others provide generic responses and are less than helpful in addressing concerns.

Overall, while Rebag still has potential, the current experience feels inconsistent and scammy. I would recommend taking your business to Fashionphile, Bag Borrow or Steal, or other independent sellers.

Excellent sales team, very knowledgeable. Quality exceeded my expectations!

I have had pretty great purchase experiences w Rebag and look forward to how the site/company will continue to improve the shopper’s experience going forward.

Easy site to work with, comfortable in knowing the products are guaranteed and there is a great description of each item

Rebag is a scam.

Great quality items. Just as described and fast shipping service.

I have been a long time customer, and your new policies have damaged customer loyalty to Rebag. I dropped off a Chanel bag and David yurman bracelet on February 3, 2026, and it took almost 3 months to get paid. Rebag even sold my items before I got paid. And when I was told I would get paid on 04/04/26, then I tried to cash out and Rebag was going to charge me 3% for withdrawing my money. I canceled my membership and will never sell another item to Rebag.

Very pleased with the Rebag membership program, allows me to save on future buys, as well, as when extra percentage applies. Have purchased a couple nice bags!

Great experience with Rebag! I’ve purchased multiple bags from them, and each order has been smooth from start to finish. The bags have arrived exactly as described, well-packaged, and in great condition. I really appreciate the clear product photos and detailed condition descriptions, which make it easier to shop with confidence.Their selection is excellent, and I’ve been happy with the quality and authenticity of every item I’ve received. Overall, Rebag has been reliable, professional, and easy to use. I’ll definitely continue shopping here and would recommend them to anyone looking for pre-owned luxury bags.

You have a good selection of products. But pricing compared to other resellers is pretty high considering the quality. There are even some cases where I saw bracelets and used they cost more than new from the original brand store. That's not really ok.

My money that I made from sales was kept for almost 2 months and I wasn't able to get it back until I made a complaint with the BBB.

Overall a great experience! Bag is beautiful and great condition and the people in the store were very helpful. I only give 4 stars because it didnt come with a box, and its $50 to buy a YSL box! If you can add boxes that would be much better, thanks!

The bag was exactly as described. It arrived well-packaged and in a timely fashion. I think the price was reasonable and I would buy again.

Sales rep was very nice and kept me posted regarding my trade in and purchased. Great experience.