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Rebag Reviews 453

TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a great 1st experience with Rebag! I had been trying to find a specific Gucci bag and I finally found one on the site! The ordering process was simple, it shipped quickly and the condition (ligh... Toon meer

Beoordeeld met 1 van de 5 sterren

I have been a long time customer, and your new policies have damaged customer loyalty to Rebag. I dropped off a Chanel bag and David yurman bracelet on February 3, 2026, and it took almost 3 months to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I love my Gucci bag! It is stunning, in great condition, and the price was reasonable. My only complaint is that Rebag uses FedEx to ship AND you have to sign for the package in person (no digital rel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You never disappoint, Rebag!!! Your explanation regarding the condition of the bags is always on point!!! I know exactly what to expect each time I purchase from you. Your prices are ok eventhough... Toon meer

3,5

Gemiddeld

TrustScore 3.5 uit 5

453 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 3 van de 5 sterren

When looking at shoes

When looking at shoes, they don’t have a filter to filter out the size you’re looking for, I wish I would’ve done more research because an item that I bought from Rebag, which I think is used I found new at almost the same price that was just a pair of sunglasses,

9 april 2026
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Antwoord van Rebag

Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.

Beoordeeld met 5 van de 5 sterren

My experience as always had been great…

My experience as always had been great ! Thanks to Christina from Short Hills mall she gets the job done quickly. I was interested in a bag and she sent me additional pictures right away along with a video . I purchased the bag and it was sent out right away along! Thx again Christina , you are the Best !!!!

27 april 2026
Beoordeeld met 1 van de 5 sterren

scammed

I have spent thousands and thousands of dollars buying many handbags shoes, etc. from rebag and trusted them.
I was recently scammed. The last Chanel I bought is fake.

28 april 2026
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Antwoord van Rebag

Thank you for your feedback. We’re sorry to hear that your experience did not fully meet expectations and appreciate you bringing this to our attention. Please feel free to contact us at contact@rebag.com so we can further assist.

Beoordeeld met 1 van de 5 sterren

Experience was awful

Experience was awful. Used $500 of my accrued Rebag account $ for a purchase that totaled about $1k. Ended up returning my purchase and only received $50 back in my account. What in the world?? All attempts to rectify this have been ignored.

3 april 2026
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Antwoord van Rebag

Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.

Beoordeeld met 1 van de 5 sterren

Rebag stole my handbag's tag and proof…

Rebag stole my handbag's tag and proof of purchase and badly damaged the bag.

18 maart 2026
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Antwoord van Rebag

Thank you for your feedback. We’re sorry to hear that your experience did not fully meet expectations and appreciate you bringing this to our attention. Please feel free to contact us at contact@rebag.com so we can further assist.

Beoordeeld met 5 van de 5 sterren

REBAG for the win in rectifying situations

Ok. I made a previous review about my expirence with the trade. It was not the best. HOWEVER, I must say, they didn't keep things right for me. They immediately rectified the situation and my trade has now arrived. I will be purchasing.another with another trade. Thank you, REBAG for listening!:)

27 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Authentic????

I think the bag is a knockoff. Rebag would not allow me to return it. I asked for better proof and they only sent me an email with a code that leads to nothing. I have purchased many authentic bags over time to know the difference. The quality just seems “off.” The strap is hard and not the usual canvas, the inside is brown when the usual color of the Damier lining is red, the stitching is not the same color/style as my other LV bags and the canvas exterior coating feels plastic. I am disappointed in this site and will never shop here again.

13 maart 2026
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Antwoord van Rebag

Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.

Beoordeeld met 4 van de 5 sterren

Over All Good Experience.

It took longer than expected to receive the bag I ordered. I did have a trade so I am assuming that was the delay. I do LOVE the LV that I received. The condition is better than expected. The bag is gorgeous. I have gotten many compliments!!

2 maart 2026
Beoordeeld met 1 van de 5 sterren

Selection is good, customer service sucks

Selection is good, pictures are horrible. Customer service SUCKS. They dont call you if there is a problem with your order. You get an email just cancelling it. They wont ship to package Service companies, only to your billing address, but that isnt stated when you choose shippping address. Seriously, who can deal with checking emails every 30 seconds.

22 april 2026
Review zonder uitnodiging
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Antwoord van Rebag

Thank you for your feedback. We’re sorry to hear that your experience did not fully meet expectations and we appreciate you bringing this to our attention. Please feel free to contact us at contact@rebag.com so we can further assist.

Beoordeeld met 1 van de 5 sterren

Customer service matters

Customer service did not even explain that cancelling my membership would mean I would loose money. He just went ahead and cancelled it, and explained the money loss AFTER THE FACT! And was not AT ALL apologetic about it!! He told me, I assumed you already know this! Well, it's the customer service reps responsibility to explain this to the customer and ask them if they want to proceed with the cancellation.....and NOT assume the customer knows!!

30 maart 2026
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Antwoord van Rebag

Hi, and thank you for your feedback! We appreciate you taking the time to share your experience, as it helps us continue refining our service. If there’s anything we can further assist with, please feel free to reach out to us at contact@rebag.com.

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