Rebag Reviews 453

I was never told a signature was required for a delivery and I was out of town when they attempted to deliver multiple times. At no time was I ever called,emailed or notified at all by Rebag or FedEx. When I got home,I went to FedEx AND called rebag to come up with a solution to have it sent to the closest FedEx location so I could pick it up and all parties agreed but it was still shipped to me when I wasn't home and unable to sign, so after 2 weeks,I still don't have the bag and am waiting for a refund that still hasn't come thru my account.

I had to do a return & they were so very helpful. They answered every question & made the whole process 100% easier. I will continue buying from them because their customer service is excellent as well as their products!

I love my Gucci bag! It is stunning, in great condition, and the price was reasonable. My only complaint is that Rebag uses FedEx to ship AND you have to sign for the package in person (no digital release) and that is a major issue because FedEx around here doesn't even bother coming by if it is a package you have to sign for. You ALWAYS have to drive to their hub in Nashville to pick it up 3-4 days later. If you get it at all!!!

Rebag is a great App to help me sell my bags which I several used and buy times which I interested in. I definitely trust all products on Rebag are real products.

Great service and styles

All of the items purchased through Rebag have been in excellent condition ! This where I will be buying all my luxury items

Great products and prices. Pay interest on any money payments in order to save up for a bigger purchase.

I loved receiving membership discounts, promotional discounts, and having a huge selection to pick from. Shipping was fast.

The customer service was fantastic and the item I bought was in perfect condition.

Great customer service. I do wish more merchandise was in the store and not only on line, but great prices and customer service whether I order it or its an in store purchase
Rachel

Great bag in very good condition.
Delivered quickly.
No issues.

Very easy to buy quality bags. Love this

The worst customer service I’ve ever dealt with in my life unfortunately. They sent me the wrong bag, after it was delivered back to them they took nearly 2 months to actually refund me. Dozens of emails to them asking for my refund since they clearly had the purse back and they kept saying they couldn’t refund me yet because they had to inspect it?? Then had the audacity to charge me a restocking fee for their error. Would not recommend and personally will never shop with them again.

The trade in was a great experience! The process is easy. The bag I received was in super great shape as described. It cam quickly and I appreciated the way the whole experience was.

Easy transaction. Lots to choose from. Only problem is that someone has to be home for delivery to sign for it. That’s not always possible, so it complicates the transaction. Otherwise, no issues. I will but again from Rebag.

I purchased a Birkin 35 - in a follow-up curiosity bag search, it became quite clear that the B35 had photos taken from a Japanese seller whose B35 was repainted aka not Hermes servicable (it also included it was Z stamp). I was assured that it was coming from a trusted seller but no assurances about the photo issue. I opted to cancel my order because of my concerns. I have bought other H bags and VCA from Rebag without any issue or concern. A+++ for those purchases! Unfortunately this was not a great experience in comparison to my past ones!