Maymonthomes Reviews 

The home itself was newer and the right size for my family, but unfortunately my overall experience with Maymont was extremely difficult.

When I moved in, I was told the previous resident had approximately 21 cats. The condition of the home reflected that. The carpets were in poor condition with significant staining, there were areas where the paint appeared poorly touched up, and the condition of the home made me physically ill when I first moved in.

The accounting throughout my tenancy was incredibly difficult to follow. Nearly every month, I was charged extremely high utility amounts, and based on my records, there were months where it appeared I was effectively paying utility charges twice. The balance Maymont reported also affected my Flex rent payments. When the amount Maymont reported to Flex was incorrect, payments could be rejected or disrupted even though I was actively trying to pay my rent.

The lease records have also become a major concern for me. The lease documents currently being relied upon do not appear consistent with the Conrex-style documents I remember signing. I have found multiple versions containing typed representations of my name/signature without authentication information accompanying those copies. The identified owner/entity also differs between documents, despite me not signing a new document authorizing that change. Metadata on one of the lease PDFs I received showed a modification date in September 2026. I have requested the original MRI Secure Sign transaction and audit trail so there can be an objective record of exactly what documents I was presented with and electronically signed.

The end of my tenancy was even more concerning. I signed a new lease that was supposed to begin September 17, 2026. Around September 11, I received notice involving nonrenewal/eviction. Maymont filed an eviction based on nonpayment even though I had paid rent, and my account reflected a very large balance that I disputed. I was told charges could be corrected after move-out.

I also had rental assistance available, but the assistance required documentation from the property owner/manager, including a W-9. Despite my efforts to complete the assistance process, the requested W-9 was not provided.

During the court process, I personally overheard a discussion about whether, if rent had been paid, the U-Haul I had parked in the driveway while moving could instead be used as a lease violation. The attorney responded that the case had been filed for nonpayment and that these were different theories. I am describing only what I personally heard and am not claiming to know anyone’s intent.

Ultimately, I was out by September 22. I packed and moved a household with eight children largely myself while three of my children were hospitalized, while also working full time and attending school full time.

There are still unresolved questions regarding the final accounting, utilities, lease versions, electronic-signature records, and any move-out charges. I don’t yet know how the final damages/accounting process will turn out, so I will update this review when that process is complete.

My recommendation to any tenant is simple: keep your own copies of everything. Save your original lease and addenda when you sign them, download payment confirmations, keep utility bills, save emails outside the resident portal, and document the condition of the property at move-in and move-out.

Save the original PDF when you sign your lease to be sure it is byte for byte identical to the lease they provide after the fact.

They say you cannot have your bbq grill on your back porch and it must be stored in the garage. Don’t know who came up with this but storing your grill in an unvented garage that probably is 120degree plus is asking for an explosion.. they also say you must grill on driveway at least 15 feet from your unit. Even though there is a very slanted driveway. Someone needs to rethink this

MILITARY PCS NIGHTMARE

I’m an 18-year United States Army service member who relocated from out of state for my final military assignment. Because I was moving across the country, I had to rely heavily on the pictures and information Maymont Homes had posted online.

That was a mistake.

The property we moved into in April was clearly not represented by the pictures we were relying on when we made our decision. When you’re conducting a PCS from another state, you don’t always have the luxury of repeatedly visiting properties in person before signing a lease. You trust the information provided by the company.

We’re paying $2,400 a month on a 15-month lease, and since moving in we’ve dealt with:

• Broken microwave
• Leaking refrigerator
• Broken ice maker
• Moldy refrigerator
• Kitchen tiles coming up
• Broken glass in a window
• Roaches
• Spiders
• Scorpions
• Water bugs

We’ve submitted work orders and reported these problems.

Now we’re being told that, according to the lease, some of these issues are our responsibility to fix.

After serving this country for 18 years and relocating my family for my military assignment, this is the rental experience I received.

I didn’t move across state lines expecting perfection. I expected the property to reasonably match what was advertised and for legitimate maintenance problems to be addressed.

Instead, I’m paying $2,400 every month while fighting over basic maintenance.
I would absolutely do things differently if I had to make this decision again.

I would give less than one star if possible. This company is a joke! Went over a month without a fridge and was offered a meager $300 in credits. Now upon move out, the final statement is more than twice it should of been. After many calls to get the correct amount and being told 2 different amounts. We find out we did not pay the correct amount and they want a late fee. I encourage no one use this company unless it it is your last resort, and then I would consider a cardboard box over them.

The fact is that we had alot of maintenance issues that was wrong with the house from plumbing back ups in and out of the home ,the ceiling leaking ,the roof needing to be fix, the old dishwasher that was connected to the sink and when it was it leaked water in the new cabinets because it was not properly installed which caused bugs to come. With that same leakage the back of the wall lead to a closet that was wet with mold .Itried to move to another house with you'll be it was stipulations with that

Rented a Maymont Homes property in Indian Trail, NC for a one-year lease. Two problems, both documented. At move-in, the entire upstairs and stairway carpet reeked of cat urine — so badly that my roommates and I had to live on the ground floor for about three weeks until Maymont replaced it. At move-out, Maymont billed roughly $1,275 through Rhino using flat, round-number charges (Paint $400, Cleaning $150, Carpet cleaning $150) with no itemized invoices. Most were ordinary wear and tear after a year of normal living (repainting, small nail holes) or not my fault at all — the kitchen blind was broken when the home's own gutter fell and went through the kitchen window, which Maymont repaired but still charged me for. The landscaping charge was based on a photo taken several days after I had already moved out and been rekeyed out of the home. After I formally disputed, Maymont removed $150 of the charges but declined to provide any supporting documentation for the rest. In my opinion, renters should photograph and video the move-in condition of the home, keep records of every payment and phone call, and be prepared to dispute inflated move-out charges. I am continuing to contest mine.

Stay away from this property management company. They do nothing to get places ready for move in. We just moved into a house two months ago and when we moved in the house was dirty walls were messed up look like they never did anything before re-renting. They also make you use a third-party website to pay bills. They have this company keep track of your bills, which doesn’t make sense because they charge you more for the bills.

If I could put half a star I would.
Currently there is a maintenance guy at the property
There is plenty of parking but he prefers to park sideways on the grass yard.
What is the deal?

Maymont Homes bought the house I was renting from last year and it has been nothing but a headache since they took over. Rent increases, additional pet rent, changes to utilities, horrible communication. Whenever I have talked to someone they have been extremely rude and unhelpful. I would highly recommend not renting from them if possible. I have never had such a bad experience renting from anyplace. After reading various other reviews I don’t even understand how they stay in business with such poor practices. They do not care about the renter whatsoever.

I have not had a great experience with MAYMONT homes. On my move-in, I was locked out of my home for about an hour because my move-in specialist, Tiffany, gave me the wrong lock code. She never answered the phone that entire day! Eventually, I was able to get in contact with customer service and they provided me with the correct code. Then in October, a month after moving in, my clothes and shoes began to grow mold on them due to a moisture problem within the home. I found out that the issue was the basement. MAYMONT sent out a vendor that slapped a bandaid on the problem. Several months later I am now dealing with mold growing on my furniture. Once again MAYMONT sends out a vendor who tells me that the issue is yet again coming from the basement due to air conditioner leak and structural problems. The vendor was prepared to dehumidify the basement at the very least, but MAYMONT tells them to leave the property. Now I am not living in my home and haven’t been there for over a week because I will not put my kids and I in an unsafe living condition!! They have not made this an urgent isssu and has been taking a lon time to send another vendor out. And when they send another vendor out it will be to just inspect and not to treat my home!! 10 out of 10 FO NOT recommend MAYMONT.

I reached out regarding my duct vents needing to be cleaned because I am allergic to dust, and my newborn has also been sneezing frequently due to this issue. I initially spoke with a woman named Kathy from “Breathe of Fresh Air,” who then transferred me to Shondra in Maintenance.
Unfortunately, my interaction with Shondra was extremely unprofessional and disrespectful. During the conversation, she used the word “retarded,” which I found offensive, especially since I have disabled family members. In addition, after I attempted to clarify something she had previously stated, she interrupted me by saying, “I’m going to cut you off right here,” and proceeded to speak over me rather than allowing me to explain my concern.
Due to the way the conversation was handled, I requested to speak with someone else. Shondra refused to transfer me and instead ended the call by hanging up on me.
This experience has left me very disappointed with the level of customer service provided and has significantly affected my willingness to renew my lease with this company in the future.

Rude staff. Do not know what they are talking about and will overcharge you. Not to mention during this lease we had to go over a day without water because they failed to pay our water bill even when we had been paying Simple Bills. We never received any compensation or offer to stay elsewhere until they resolved the issue

Where do I start? What began as a seemingly peaceful move-in quickly deteriorated.
Poor communication when placing repair orders. The home I rented dated from the 1980s, not terribly old, but it had significant mold growth that I reported. Their cleaning approach, bleach and cleanup felt inadequate, and I could have done a better job myself.
Plumbing repairs were poorly handled, and technicians were sent out three times.
Overall, it was a bad experience. I’d rather avoid similar headaches and look for a place that’s clean and fresh inside and out.

Yes , they do not refund deposits.

They will take it .

I am a tenant at a property managed by Maymont Homes. After years of unresolved moisture and maintenance issues, a professional inspection declared my home uninhabitable due to confirmed mold contamination. I have been displaced for over 110 days with no resolution.
Extreme utility bills and lack of insulation were repeatedly reported throughout my tenancy. When a sump pump was installed, it was done without a dehumidifier, vapor barrier, or encapsulation — the components required to properly protect a home from mold contamination per CDC standards. A roof leak was also reported and never fully repaired. The conditions worsened over time.
Both my health and my pet's health declined during this period. I was diagnosed with Myofascial Pain Syndrome — commonly known as Fibromyalgia — while living in these conditions. My cat developed asthma and allergic bronchitis. My functional health team and a veterinarian identified mold exposure as a likely contributing factor. Mold remediation does not end when you leave a contaminated property. It continues inside your body — in your inflammation, your immune response, your nervous system. We are still healing, including our asthmatic 14-year-old son.
If you are experiencing unresolved water intrusion, incomplete repairs, or unexplained health symptoms in a Maymont-managed property — document everything. Dates, photos, written requests, and medical records matter. Do not assume repairs are complete because a work order was closed.
Maymont Homes refused direct communication until a BBB complaint was filed. They have since delivered a lease termination letter to a property they declared unsafe to occupy, offered no compensation, and presented a contract designed to silence our situation. No resolution has been made.

I strongly advise against renting from Maymont Homes. My experience has been marked by poor property conditions, ineffective maintenance, and consistent communication failures that caused unnecessary stress for my family.
The home was not properly cleaned or sanitized prior to move-in. The hardwood floors showed clear signs of prior pet use, residue buildup, and deterioration that made proper cleaning impossible. Despite repeated complaints, Maymont Homes dismissed these concerns and continued to claim the property met “rentable” standards, even though basic habitability and cleanliness expectations were not met.
Maintenance issues were handled poorly. Vendors were sent out who failed to complete work, left debris behind, or did not return to finish assigned tasks. Each issue required repeated follow-ups from me, and accountability was minimal. Rather than proactively resolving problems, the burden was consistently placed on the tenant to chase responses.
Communication was disorganized and unreliable. Emails and calls often went unanswered, and resolutions were delayed or avoided altogether. A $500 rent concession was offered only if I signed a release agreement waiving my rights. When I declined to sign away protections while issues remained unresolved, the concession was withdrawn. This felt coercive and undermined any claim of “goodwill.”
As a parent providing a home for my children, I expected professionalism, transparency, and accountability. Instead, my experience suggests Maymont Homes prioritizes liability protection over tenant well-being. Renters should proceed with extreme caution and document everything.

⭐ 1-Star Review
My lease was transferred to Maymont Homes during the second year, with no phone call or explanation—just an email. That set the tone for the experience.
I moved out early, left the home and yard professionally cleaned, completed all required move-out documentation, and provided my correct forwarding address multiple times. Despite this, Maymont issued my security deposit refund (over $2,500) to a completely incorrect, unrelated address.
Since then, customer service has been nearly impossible to deal with. Calls require 15–20-minute waits, and representatives are unable to answer basic questions or communicate with internal departments. I have received conflicting information on every call, missed promised callbacks, and shifting timelines. I was told my corrected refund would be mailed by 12/1/2025, then later told it would take another 7–14 business days—all while the wrong address continues to be referenced.
At this point, I have no confidence that my refund will be issued or mailed correctly without escalation. Competent customer service matters, especially when a company strictly enforces rent deadlines and penalties. Unfortunately, Maymont does not hold itself to the same standard.
I would not recommend renting from Maymont Homes.

Dont waste your money and time ,this conpany is a scam

If I could give a zero, I would! This is just conrex, they changed their name. Absolutely disgusting, scamming company. All complaints about Conrex, carry over to their new name Maymont. In the process of lawsuit. Don’t rent from these people. Save yourself emotional, mental and financial hardship!!