I stupidly thought getting something for free and just paying delivery was genuine ( if it's too good to be true ) like everyone else on here.. yes NOW I know it's a subscription site after they've... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Disgusting, I paid £3 postage for something that was free from the Boots store at the beginning of May and now I have had 2 payments of £45 each taken out of my account. I am about to set up a dispute... Toon meer
Bedrijf heeft geantwoord
As others mentioned already - very shady business. Offering some "free samples" (never arrived btw), which so far costs my wife which lower her guard this time - £62. If I would not step in, might... Toon meer
Bedrijf heeft geantwoord
I previously wrote a review about Mazeebuild that was negative. I feel it would be cheating to delete it, but I certainly know now that this company does not deserve the bad press. I contacted cust... Toon meer
Contactgegevens
1 Barnes Court, Barnes Road, Pulham Market, IP21 4SQ, Diss, Verenigd Koninkrijk
- +44 330 818 5417
- support@mazeebuild.com
- mazeebuild.com
1,8
Slecht
68 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Scam
Scam. Paid £3 for goods which I never received and they have now taken £45 without my authority for nothing.
25 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Dear Ian,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at social@mazeebuild.com or visit our website mazeebuild.com where you can chat with our support team in real time. If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
This company have signed me up for a…
This company have signed me up for a subscription through deception. An initial £3 and then another £45 taken.
Do not have anything to do with them. I have emailed to cancel on the advice of my bank who called me and alerted me to the scam.
I will be taking further action if the subscription is not cancelled.
19 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Dear Janew,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at social@mazeebuild.com or visit our website mazeebuild.com where you can chat with our support team in real time. If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
Total scammers
Total scammers. Took £3 on my credit card then a further £31.50 without authority to do so. Got the £31.50 back by disputing the transaction. Don’t go near them!!!
10 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Dear Linda,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at social@mazeebuild.com or visit our website mazeebuild.com where you can chat with our support team in real time. If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
This is a SCAM
This is a SCAM - AVOID.
The company claims to have sent an email that explains all charges and the subscription but this is a lie - no emails have been sent.
19 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Dear Anjam,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at social@mazeebuild.com or visit our website mazeebuild.com where you can chat with our support team in real time.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
I work too hard to be scammed
I work too hard to be scammed. These fraudulent rogue operators. £3,00 then £45.00 charged to my credit card. How they did this only Houdini knows! We are coming after you and we will confiscate every penny from your accounts.
10 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Dear Valued Customer,
We are sorry to see that you have left us a negative review on Trustpilot. Mazeebuild is a subscription service that provides its members with means to create their own customized websites/blogs, without any need for coding skills. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. However, since your full name is not found on TrustPilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at social@mazeebuild.com or visit our website mazeebuild.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
As others, avoid
As others, have had £3 then £45 taken on my credit card. Have mailed them awaiting a response, can’t cancel a subscription I didn’t initiate. Raised a chargeback claim with my credit card company.
14 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Dear Glen,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at social@mazeebuild.com or visit our website mazeebuild.com where you can chat with our support team in real time. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
Absolute charlatans...£3 paid but then…
Absolute charlatans...£3 paid but then £45 taken for absolutely nothing in return ..chat on their website doesn't work .
4 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Dear Jim,
We are sorry to see that you have left us a negative review on Trustpilot. Mazeebuild is a subscription service that provides its members with means to create their own customized websites/blogs, without any need for coding skills. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. However, since your full name is not found on TrustPilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at social@mazeebuild.com or visit our website mazeebuild.com where you can talk to our support team via live chat. Our Live Chat is available Monday-Friday and we are sorry to have missed responding to your inquiry. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
SCAMMERS!!!!
Absolute scam. My grandma was having $60 odd AUD coming out of her bank and she didn't know why. She's on a pension. She panicked and stopped her card and hasn't been able to access her money for over a week waiting for a new card. I looked up the details and it was this company, who clearly have tricked people into thinking they were getting cheap items off of fb and then signed them up to a subscription. She's an old lady!!! She didn't have enough money to eat because of your unscrupulous unethical scamming!! Disgusting. Please be careful everyone, and check in on your elderly relatives 🙏 ❤️
Edit: the mazebuild appears to be a website building company from the look of their website. I assure you my 78 year old grandma did not use this service or intentionally subscribe. She does not have an account with your site so she can not login and cancel.
1 februari 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Hi Madeline,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis. The situation you described has nothing to do with our service and we think there is a misunderstanding.
To cancel your subscription with us, simply login to your account via our website, go to your profile page and you will be able to cancel it there.
You can also contact us at support@mazeebuild.com or visit our website mazeebuild.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
MAZZEBUILD AVOID AVOID AVOID Fell for their FB…
AVOID AVOID AVOID Fell for their FB offer for a £3 Charlotte Tilbury makeup set doing a simple survey. 3 days later they tried to take £45 having set up a subscription on my account. Subscription for WHAT? Disgusting that this is possible without any approval or agreement OR SMALL PRINT BY THIS VERY DODGY COMPANY.
I feel stupid for falling for this scam. I have reported them, hopefully they will be investigated and shutdown. There are enough bad reviews to warrant it.
SHAME ON YOU MAZZEBUILD
9 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Dear Dannielle,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@mazeebuild.com or visit our website mazeebuild.com where you can chat with our support team in real time.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
It is utterly disappointing how this…
It is utterly disappointing how this company trapped me in the scam of a survey and I was gifted Charlotte tilbury set for £3. After two days I'm being charged £45!! This is insane and I'll be reporting the company to police. Please don't comment about just cancelling theso called subscription as I already did that (though I never subscribed in the first place). I simply want my money back!!
8 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Hi Syeda,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis. The situation you described has nothing to do with our service and we think there is a misunderstanding.
To cancel your subscription with us, simply login to your account via our website, go to your profile page and you will be able to cancel it there.
You can also contact us at support@mazeebuild.com or visit our website mazeebuild.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
This is a con
This is a con. Thought I was dealing with Decathlon. I did a short survey and on completion was able to buy a NorthFace backpack for £3. Or so I thought. A few days later I was billed for the £3 plus £45. Apparently it is a hidden subscription. At no point was the name Mazebuild mentioned or i would have Googled it.
Keep clear of this website. I now have to wait for the money to go out of my account before the bank can act
6 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Hi Wayne,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis. The situation you described has nothing to do with our service and we think there is a misunderstanding.
To cancel your subscription with us, simply login to your account via our website, go to your profile page and you will be able to cancel it there.
You can also contact us at support@mazeebuild.com or visit our website mazeebuild.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Je vous demande à nouveau de me…
Je vous demande à nouveau de me rembourser la somme de 202€ car vous m’avez débité 3 fois de 69€ hors je n’ai
rien souscrit chez vous
Je souhaiterais le remboursement dans les plus brefs délais
J’ai vu que je ne suis pas la seule personne
que vous avez escroqué
Vous êtes des arnaqueurs
J’espère être remboursé rapidement car je touche que le SMiC donc vous comprenez bien que la moindre somme prélevé est super importante
Les dates prélevé sont le 15 janvier le 3 février et le 24 février 2025
Dans l’attente de votre réponse
Cordialement Melle Piazza Marie-Ange
15 januari 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Bonjour Melle,
Nous sommes désolés d'apprendre que vous avez eu une expérience désagréable avec nous. Il doit y avoir un malentendu dans la situation que vous avez décrite. Mazeebuild est un site d'abonnement et nous ne fournissons ce service à nos membres que sur la base d'un abonnement. La situation que vous avez décrite n'a rien à voir avec notre service et nous pensons qu'il y a un malentendu.
Pour annuler votre abonnement chez nous, connectez-vous simplement à votre compte via notre site Web, accédez à votre page de profil et vous pourrez l'annuler à cet endroit.
Vous pouvez également nous contacter à support@mazeebuild.com ou visiter notre site Web mazeebuild.com où vous pourrez parler à notre équipe d'assistance via le chat en direct. Veuillez les informer que vous avez soulevé votre cas avec nous sur Trustpilot et ils comprendront votre cas.
La satisfaction du client est très importante pour nous. Soyez assuré que nous sommes toujours là pour vous.
Cordialement
Équipe d'assistance
Stay away from this company they r…
Stay away from this company they r extremely dangerous and take your money 4 no apparent reason. I've reported them to the fraud police and ny bank. I will add more atva later date. But don't no trust or use this company very dangerous and take money out of your bank account without permission..
6 maart 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Hi Stuart,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
To cancel your subscription with us, simply login to your account via our website, go to your profile page and you will be able to cancel it there.
You can also contact us at support@mazeebuild.com or visit our website mazeebuild.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
It’s a scam.
I have 2 bills from Mazeebuild and have never bought anything.
Don’t know what website it is and what they sell.
I don’t want to pay anything.
I’m very angry 😡
21 februari 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Hi Mark,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
To cancel your subscription with us, simply login to your account via our website, go to your profile page and you will be able to cancel it there.
You can also contact us at support@mazeebuild.com or visit our website mazeebuild.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Scam alert
Scam alert
Be careful, they use scam website to "sign subscription". After 3 days they try to charge me 45£, just discussing
21 februari 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Hi Marcin,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
To cancel your subscription with us, simply login to your account via our website, go to your profile page and you will be able to cancel it there.
You can also contact us at support@mazeebuild.com or visit our website mazeebuild.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Dodgy website that uses Facebook to get…
Dodgy website that uses Facebook to get you to sign up to a subscription sleekly. Promise gifts for 2/3 pounds, but charge you £45 every 2 weeks if you don't cancel the subscription.
25 februari 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Hi Andy,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis. The situation you described has nothing to do with our service and we think there is a misunderstanding.
To cancel your subscription with us, simply login to your account via our website, go to your profile page and you will be able to cancel it there.
You can also contact us at support@mazeebuild.com or visit our website mazeebuild.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
SCAM ALERT
SCAM ALERT - they got £3 but tried to take £45 - i cancelled my card. Their reviews are a joke.
21 februari 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Hi JR,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
To cancel your subscription with us, simply login to your account via our website, go to your profile page and you will be able to cancel it there.
You can also contact us at support@mazeebuild.com or visit our website mazeebuild.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
I never signed up for a subscription
I never signed up for a subscription. Infact i answered a survery to get a bag for £3 then tried to take 22.50 off me
22 februari 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Hi Lucy,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@mazeebuild.com or visit our website mazeebuild.com where you can chat with our support team in real time.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
This is a scam
This is a scam, which lets them take money out of your account without full consent. I note that all the positive reviews are 5 star and written by "people" who have only ever written one review. Trustpilot, please look into this suspicious behaviour.
16 februari 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Hi Lucy,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Mazeebuild is a subscription site and we only provide this service to our members on a subscription basis.
Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@mazeebuild.com or visit our website mazeebuild.com where you can chat with our support team in real time.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
Site frauduleux ARNAQUE
Je n ai jamais souscrit à un abonnement sur ce site que je ne connaissais même pas mais j ai été prélevé déjà 4 fois d abord 3 € le1.01.25 puis 3x de 69 euros. Un prélèvement de 69 euros tous les 15 jours. Il y a utilisation frauduleuse de ma CB, je l ai signalé à ma banque. Ils m ont volé mes coordonnées de CB certainement par pishing. Ce sont des escrocs !
7 februari 2025
Review zonder uitnodiging
Antwoord van Mazeebuild
Salut Suisvenere,
Nous sommes désolés de voir que vous nous avez laissé un avis négatif et nous sommes vraiment désolés que la situation que vous avez décrite soit due à un malentendu. Notre équipe d'assistance essaiera de vous contacter pour vous aider.
Notre équipe d'assistance vous contactera dans les plus brefs délais pour comprendre et vous aider à résoudre le problème. Je vous invite également à nous contacter à support@mazeebuild.com ou à visiter notre site internet mazeebuild.com pour parler à l'un de nos agents via le chat en direct. Veuillez leur faire savoir que vous avez soulevé votre cas auprès de nous sur Trustpilot et ils seront au courant de votre cas.
La satisfaction du client est très importante pour nous et soyez assuré que nous sommes là pour vous aider.
Cordialement,
Équipe d'assistance
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