Company has great communication skills and customer /patientsupport. My only thing is I’m just not sure how to re-order without going through the consult again. Additionally, I wish there was not a pr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received my first pen today. The information provided by MedExpress Canada before it arrived was very helpful. First use of the pen was very straightforward. Two thumbs up
Bedrijf heeft geantwoord
I have used Ozempic previously and was knowledgeable and had great results but had to stop because of cost. Maintained weight loss for 7 months but just saw slow gain over past 4. I saw ad on F... Toon meer
Bedrijf heeft geantwoord
I'm a klutz when it comes to following directions. Something always seems to go wrong. However, I had no difficulty in following instructions for using the pen. Just my first week, so I can't weigh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MedExpress offers expert clinical care, proven treatments, and consistently effective results — delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
Geschreven door het bedrijf
- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
Contactgegevens
1 University Ave 3rd floor, M5J 1T1, Toronto, Canada
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4,5
Uitstekend
302 reviews
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So far, so good!
6 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your 5 star review! We're glad to hear that your experience has been positive so far. We appreciate your support and look forward to continuing to provide you with excellent service. If you ever have any questions or need assistance, our team is always here to help!
It was fast and I received what I…
It was fast and I received what I needed. The constant repeating emails are annoying though.
5 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for sharing your feedback. We're happy to hear the process was fast, and that you were able to find the product that you needed. We also appreciate your comments regarding the email notifications and understand that frequent messages can be frustrating. Your feedback helps us improve, and we're grateful you took the time to share your experience with us.
Great experience
The process was easy and yet I felt that staff still knew what I needed. Received my meds in 3 days. So grateful I will continue to use Medex. Thank you.
4 mei 2026
Antwoord van MedExpress Canada
We're thrilled to hear that you found the process easy while still feeling supported by our team throughout your care. It's wonderful to know your medication arrived quickly and that you had a positive experience with us. We truly appreciate your trust and look forward to continuing to serve you in the future!
Effective process
Fast and efficient service from assessment to order placed to delivery. A bit less cost than the other guys helps as well.
11 mei 2026
Antwoord van MedExpress Canada
Thank you for your review! We're so happy you found the process fast and efficient. We work hard to provide both excellent service and competitive pricing, so it's wonderful to know that made a difference in your experience. We truly appreciate your support and look forward to serving you again in the future!
My order once I had it was packaged…
My order once I had it was packaged well with icepacks and all the information I would need, great job on that mediexpress! I am in Alberta so the company tasked with my delivery is Purolater, unfortunately the delivery driver decided they didn't want to work on that day as my parcel was never dropped off and I had to track it down that evening, its temperature controlled medication so needed to be refrigerated asap. I had to pick up my parcel, a half hour before closing time, I had traveled to the other side of edmonton. Mediexpress did a wonderful job and look forward to dealing with the company, 5 stars for mediexpress, i will be ordering again from them, they have my business!, no stars for Purolater.
2 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you so much for your kind words and 5-star review! We're thrilled to hear that your order arrived well-packaged and that our temperature controlled shipping met your expectations. We're sorry to hear about the delivery challenges you experienced. For the safety of our patients, packages cannot be left unattended and require a signature upon delivery. If you ever have any questions or concerns about a shipment, please don't hesitate to reach out. We're always here to help and happy to assist in any way we can. ☺️
Very responsive and excellent proactive…
Very responsive and excellent proactive communications.
5 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello,
Thank you for your kind feedback. We’re pleased to hear you’ve been happy with the support from our team.
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Warm regards,
The MedExpress Team
I am so surprised it was so quick and easy to get started!
I found the whole process to be very quick and easy to navigate. I inquired on Sunday and was approved by Monday night. I received my medication on Wednesday and gave my first injection Wednesday evening!
I’m super excited to start my weight loss journey!
5 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Brenda,
Thank you for sharing your experience. We’re so glad to hear the process was quick and easy for you, and that everything from approval to delivery went smoothly.
It’s great to know you’ve been able to get started right away—wishing you all the best as you begin your weight loss journey. We’re here to support you every step of the way!
Warm regards,
The MedExpress Team
Quick ordering and good reading on all…
Quick ordering and good reading on all what to expect. I am on day 4 and sticking to proper food suggestions and see a difference already .
19 mei 2026
Antwoord van MedExpress Canada
Hello Linda,
We're so glad to hear you're seeing results and appreciate your positive feedback! Thank you for sharing your experience.
We truly appreciate your kind words and look forward to continuing to provide you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
Delivery was quick
Delivery was quick. Loving the product. I'm already losing weight.
28 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Paul,
Thank you for your feedback. We’re glad to hear you’re satisfied with the treatment and seeing positive results.
We truly appreciate your kind words and look forward to continuing to provide you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
Great experience
Very easy process and once approved shipping is very fast, lots of information provided
13 april 2026
Antwoord van MedExpress Canada
Hello Peter,
Thank you for your kind feedback. We're pleased to hear that you've had a positive experience with our team and found the process smooth and efficient.
We truly appreciate you taking the time to share your experience and your kind words. Your support means a great deal to us, and we're glad we've been able to assist you.
We look forward to continuing to support you and providing excellent service in the future!
Warm regards,
The MedExpress Team
So far
So far, the customer service has been impeccable and my concerns/questions are be answered honestly.
Waiting on the results to see if they're comparable to Ozempic...
So far, there are some differences, but I'll wait to see if I notice any weight come off
21 april 2026
Antwoord van MedExpress Canada
Hello Cynthia,
Thank you for your kind feedback. We’re pleased to hear you’ve been happy with the support from our team!
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you.
Warm regards,
The MedExpress Team
Wow! Such great Service!
Wow! I cannot believe how easy and super fast thus was.. but also still thorough in its process. Well Done.
29 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Allison,
Thank you for your feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We look forward to continuing to support you and providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
It was very easy to follow the steps to…
It was very easy to follow the steps to get registered. Very fast response/shipping for my product.
24 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Deborah,
Thank you for your feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate you taking the time to leave a review and look forward to supporting you throughout your journey with us!
Warm regards,
The MedExpress Team
I have switched to a local pharmacy as…
I have switched to a local pharmacy as it is over $150 cheaper for the medication. I try to order and keep getting errors. Also having to pay for the medication upfront even though I’m picking up at a local pharmacy that I have to pay is ridiculous. Why am I paying for medication upfront that is not being shipped. So now I have to continuously what for refunds before I can pick up my medication. Should only be charging me the consult fee!
1 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration with the prescription transfer process. We’re continuously working to improve this area of our service, and your feedback is genuinely appreciated as it helps us do better.
As no identifiable details were provided with your review, we’re unable to follow up directly, but we’d really welcome the opportunity to look into this further with you. Please feel free to contact our support team whenever convenient.
Antwoord van MedExpress Canada
Hello Cathy,
Thank you for your feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and look forward to providing excellent service and support throughout your journey with us!
Warm regards,
The MedExpress Team
Very helpful
Very helpful. Quick delivery. Thorough instructions
29 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Angela,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and look forward to continuing to provide you with exceptional service and support throughout your journey with us!
Warm regards,
The MedExpress Team
I only just started so nothing to…
I only just started so nothing to report at this point I’ll see how next three weeks go
1 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Denise,
Thank you for taking the time to share your initial thoughts. We're delighted to hear about your experience so far and look forward to supporting you throughout your journey with us.
If you have any questions or concerns along the way, please don't hesitate to reach out—we're always happy to help.
Warm regards,
The MedExpress Team
The package arrived without any…
The package arrived without any damages. The instructions provided were very clear. The process is seamless. Three days from injection and minor side effect - heartburn. It’s very minor.
29 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Melinda,
Thank you for taking the time to share your experience with us. We're delighted to hear that your package arrived safely, the instructions were easy to follow, and that the overall process felt smooth and seamless.
We also appreciate you mentioning the mild heartburn you've experienced. While we're glad to hear it has been minor so far, we understand that any side effect can be concerning.
If you notice any changes, have questions about your symptoms, or would like additional guidance, please don't hesitate to reach out to our support team. We'll be happy to connect you with our clinical team, who can review your concerns and provide appropriate advice and support.
We truly appreciate your kind words and are grateful for the opportunity to be part of your journey. We look forward to continuing to provide you with excellent service and support!
Warm regards,
The MedExpress Team
Just had my first dose today it arrived…
Just had my first dose today it arrived in a timely manner
31 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello John,
Thank you for your feedback. We’re thrilled to hear that you had a positive experience with us and that your delivery arrived quickly. Providing a smooth and reliable service is always our goal, so it’s wonderful to know we met your expectations.
We truly appreciate your support and the time you took to share your experience. We look forward to continuing to support you throughout your journey and providing you with the highest level of care and service.
Warm regards,
The MedExpress Team
Meds needed to be discarded
Meds shipped purolator. Missed courier then puolator pick up closed. Meds unrefrigerated and warm. Had to discard. Not happy the pay for meds that were unuseable
20 mei 2026
Antwoord van MedExpress Canada
Thank you for sharing your feedback. We understand how frustrating delivery delays can be, especially when they impact temperature sensitive medications.
We sincerely apologize for the inconvenience this caused. A member of our team has reached out to you directly to help resolve the situation and provide support.
Please know that we are always here to support you and assist with anything you need. We value your trust and appreciate the opportunity to address your concerns.
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