Company has great communication skills and customer /patientsupport. My only thing is I’m just not sure how to re-order without going through the consult again. Additionally, I wish there was not a pr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received my first pen today. The information provided by MedExpress Canada before it arrived was very helpful. First use of the pen was very straightforward. Two thumbs up
Bedrijf heeft geantwoord
I have used Ozempic previously and was knowledgeable and had great results but had to stop because of cost. Maintained weight loss for 7 months but just saw slow gain over past 4. I saw ad on F... Toon meer
Bedrijf heeft geantwoord
I'm a klutz when it comes to following directions. Something always seems to go wrong. However, I had no difficulty in following instructions for using the pen. Just my first week, so I can't weigh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MedExpress offers expert clinical care, proven treatments, and consistently effective results — delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
Geschreven door het bedrijf
- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
Contactgegevens
1 University Ave 3rd floor, M5J 1T1, Toronto, Canada
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4,5
Uitstekend
302 reviews
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The online experience was good
The online experience was good, however the delivery with purolator was a bad experience. I was at work when they showed up and would not let me pick up my package for 3 days.
12 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with the delivery of your order and understand how frustrating delays can be.
A member of our team has reached out via email to address your concerns and work on a solution to help ensure future deliveries go as smoothly as possible.
We truly appreciate you bringing this matter to our attention. Your feedback helps us improve, and we want to make sure you feel supported every step of the way. Please don't hesitate to reach out if you have any additional questions or concerns, we're always here to help.
I was not impressed with delivery
I was not impressed with delivery. I wasn't home to receive it...need to change address delivery, which isn't the company's fault, but...when I picked it up from the address they had on the delivery receipt it had not been refrigerated and on the box exterior it expressly says keep refidgerated. This may need to be looked into.
Also, my surname is spelled incorrectly. It should read McLaughlin...capital M, small c, capital L.
I had my first shot last evening. Thank you very much.
10 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your concerns regarding the delivery experience. We have since reached out to you directly through email to assist further and address these points in detail.
We also want to reassure you that your confidence in your treatment is very important to us. If you ever have any concerns about how your medication has been handled or stored, please don’t hesitate to contact us so we can review and support you right away. Thank you again for your feedback and for giving us the opportunity to support you.
I'm impressed
I'm a klutz when it comes to following directions. Something always seems to go wrong. However, I had no difficulty in following instructions for using the pen. Just my first week, so I can't weigh in on any side effects or, of course, how effective it is.
First week product delivery was amazingly swift.
There is plenty of support, messaging and guidance from MedExpress, which is reassuring.
👌
12 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your thoughtful review. It's great to know that the support, messaging, and guidance our team has provided helped make your experience a great one. We appreciate your feedback and look forward to supporting you on your journey. ☺️
MedExpress has been good experience
I have used Ozempic previously and was knowledgeable and had great results but had to stop because of cost. Maintained weight loss for 7 months but just saw slow gain over past 4. I saw ad on Facebook was curious about cost of new generic semaglutide.
MedExpress questionnaire about health was easy to fill out. Adding picture for review very easy. Received approval and first shipment all within 5 days. Like both the printed material include in shipment and emails explaining use, how to proceed with program, and expected side effects & results
I hope the generic brand has same results as original.
11 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your thoughtful feedback. We're pleased to hear the process was simple and that your approval and delivery were completed quickly, along with helpful supporting information. We appreciate you choosing us and wish you all the best with your treatment going forward. 💙
Excellent service
Excellent service, prompt reply to questions, product delivered on time and was as expected!
10 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your wonderful review. We're glad to hear that you found our service excellent and that your questions were answered promptly. It's great to know your order arrived on time and met your expectations. We truly appreciate your feedback and support.
Quick and simple
Entered all my required information and within a few days the product is at my door. Such a simple process. Hope it works for me!
9 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your feedback. We're pleased to hear that the process was simple and that your order arrived quickly. We appreciate you taking the time to share your experience and wish you all the best on your journey! 💙 We are here for you every step of the way.
The order was easy and delivered timely
4 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your kind review. We're glad to hear that the ordering process was easy and that your delivery arrived on time. Providing a smooth and reliable experience is very important to us. We truly appreciate your feedback and support.
received my med today,very efficient…
received my med today,very efficient and well packaged!!
10 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your kind feedback. We're pleased to hear your order arrived quickly and that you were happy with the packaging. We appreciate your support and hope to continue providing a great experience.
My experience so far
Seamless experience from beginning the application till arrival. I actually did an unboxing video to show how well everything is packaged. They provided the pen in cold packs, needles, safe discard needle bin, instructions and info pamphlets. Will definitely keep using them
9 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your kind feedback. We're so pleased to hear you had a seamless experience and were happy with the packaging and contents of your order. We really appreciate your support and look forward to continuing to support you with your care. 💙
Delivery service and handling not done correctly
I went to pick up my order from the Purolator location and my package was not refrigerated. Ice packs were melted and they didn’t contact me the day it arrived, so I got it a day later. Also package had been damaged. Definitely not MedExpress’s fault. Purolator is frustrating with their services.
8 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Melinda,
Thank you for bringing this to our attention. We’re sorry to hear about your experience.
We understand your concern regarding the condition of your package and external damage upon arrival. Please be assured that all shipments are sent with ice packs designed to maintain appropriate temperature for up to 48 hours in transit.
As a result, it is completely normal for ice packs to be melted upon delivery, and this alone does not indicate that the medication has been compromised.
That said, we sincerely apologize on behalf of Purolator, as this is not the standard we expect from our delivery partners.
If you remain concerned about the temperature of your medication, please reach out to us so we can further assist and review this for you promptly.
Thank you again for your feedback—we appreciate you taking the time to share your experience.
Kind regards,
The MedExpress Team
So far so good
So far so good. Don't wanna give 5 stars just yet.
9 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your review and for giving us the opportunity to support you. We're pleased to hear that your experience has been positive so far. We understand that trust is built over time, and we appreciate your honest feedback. We look forward to continuing to provide a service that earns that fifth star. 😁
Great care quick easy .
9 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your kind words. We're pleased to hear that you felt well cared for and that the process was quick and straightforward. We appreciate you taking the time to share your experience.
Antwoord van MedExpress Canada
Thank you for taking the time to leave a review. We're delighted to hear that reordering was easy and that your delivery arrived quickly. We work hard to make the process as convenient and seamless as possible for our customers. We appreciate your support and look forward to serving you again. ☺️
Antwoord van MedExpress Canada
Thank you for your kind feedback. We're pleased to hear that you found the process simple and efficient. We appreciate your support and are glad we could provide a positive experience.
Approval was fast
Approval was fast, and so was my shipment. Received in a couple days.
Lots of information emails about the product. Over all process was easy.
2 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your kind feedback. We're glad to hear that both the approval process and delivery were quick, and that you found the information provided helpful. We look forward to continuing to provide you with an excellent experience!
Quick easy application
Quick easy application. Quick response and fast shipping. Received order next day after approved. Great packaging.
3 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your fantastic review. We're delighted to hear that the application process was quick and easy, and that your order arrived so promptly after approval. It's also great to know that the packaging met your expectations. We truly appreciate your feedback and support.
Everything was fast and easy!Ordering…
Everything was fast and easy!Ordering and then fast delivery. Would recommend
28 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thanks so much for taking the time to share your experience. We're pleased everything went smoothly from start to finish, and your recommendation means a lot to us. 💙
So pleased!
The ordering process was easy and my meds arrived early! I appreciate the support given via emails, helping me every step of the way!
5 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
We're so happy to hear that the ordering process went smoothly and that your medication arrived ahead of schedule. It's great to know our updates along the way helped keep you informed and supported throughout your experience. We truly appreciate your trust in us and look forward to helping you again in the future!
Excellent
Excellent! It’s was easy, delivery was fast and whole team was very helpful and trustworthy. Thank you!
5 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you so much for your 5 star review! We're thrilled to hear that you found the process easy, delivery fast, and our team helpful and trustworthy. Providing a smooth and supportive experience is always our goal. We truly appreciate your kind words and look forward to serving you again!
Med Express has made my decision and…
Med Express has made my decision and transition to the use of a weight loss product seamless and shameless! Thanks Med Express 🙂
5 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
We're delighted to hear that your experience was seamless and that we could help make your weight loss journey a comfortable and positive one. Providing a supportive, judgment-free experience is very important to us. We truly appreciate your trust in us and look forward to continuing to support you on your journey!💙
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