Company has great communication skills and customer /patientsupport. My only thing is I’m just not sure how to re-order without going through the consult again. Additionally, I wish there was not a pr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Received my first pen today. The information provided by MedExpress Canada before it arrived was very helpful. First use of the pen was very straightforward. Two thumbs up
Bedrijf heeft geantwoord
I have used Ozempic previously and was knowledgeable and had great results but had to stop because of cost. Maintained weight loss for 7 months but just saw slow gain over past 4. I saw ad on F... Toon meer
Bedrijf heeft geantwoord
The process was easily understood, the promptness was excellent and the delivery was very quick. All the information is extremely helpful and I feel completely supported. No guess work needed. I am so... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MedExpress offers expert clinical care, proven treatments, and consistently effective results — delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
Geschreven door het bedrijf
- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
Contactgegevens
1 University Ave 3rd floor, M5J 1T1, Toronto, Canada
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4,5
Uitstekend
301 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The package arrived early
The package arrived early, but I didn’t get any notification that it was delivered. It said that a signature was needed but it was just left at the front door.
18 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your feedback. We apologize for any inconvenience caused by your delivery experience. All of our prescription weight loss medications are shipped with a signature requirement to ensure safe delivery, and we're sorry that a signature was not requested in this case. We appreciate you bringing this to our attention and will escalate your feedback to our pharmacy team for further review.
Very fast
Very fast delivery from order-approval-delivery too Sun to Tues.
Excellent prices
16 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your great review! We're thrilled to hear that you were pleased with both our fast turnaround time and competitive pricing. It's wonderful to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future. 💙
Love how quick and easy the delivery…
Love how quick and easy the delivery and service is
30 april 2026
Antwoord van MedExpress Canada
Thank you for your kind review! We're so glad to hear that you found our delivery and service quick and easy. Providing a smooth and hassle-free experience is always our goal. We truly appreciate your support and look forward to serving you again in the future!
The shipping was fast but unfortunately…
The shipping was fast but unfortunately I have not used the product yet
5 mei 2026
Antwoord van MedExpress Canada
Thank you for your feedback! We're thrilled to know that your delivery experience met your expectations. We wish you all the best with your product, and if you ever need support or have any questions, please feel free to contact us. We're here for you every step of the way.
Antwoord van MedExpress Canada
It means so much to hear you've had a great experience. Thank you for trusting us with your care. We're with you every step of the way! ☺️
Only used 1 week but so far no problems
Only used 1 week but so far no problems
8 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thanks so much for sharing your feedback. We're happy to hear you are tolerating your treatment well. If you ever have any questions or need assistance, please do not hesitate to reach out to us. We're here to support you every step of the way. 💙
Excellent seamless delivery.
4 mei 2026
Antwoord van MedExpress Canada
Hello,
Thank you for your kind feedback. We’re delighted to hear that you’ve been satisfied with the smooth and seamless delivery experience.
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Warm regards,
The MedExpress Team
I made a great choice with z xx MedExpress Canada
So far, so good. My medication arrived in a timely manner with excellent instructions for use. I will start it tomorrow with great ease.
16 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Tammy,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
Complete fraud
13 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for taking the time to share your feedback. We're sorry to hear that you're dissatisfied with your experience, and we'd really like the chance to better understand what happened and help resolve any concerns. Unfortunately, there isn't enough information provided in your review for us to locate your account. Please reach out to our Customer Care team so we can assist you further. You can contact us by phone (877-627-9380) or email (care.ca@medexpress.co).
Everything was perfect !!!!!
12 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Charlene,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Warm regards,
The MedExpress Team
You were quick to resolve a technical…
You were quick to resolve a technical problem I had with downloading a photo. You acted quickly to approve my prescription and I received the product quickly. Very pleased with the service.
10 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Scott,
Thank you for your kind feedback. We are pleased to hear that our team was able to promptly assist with the technical issue and facilitate a smooth prescription review process.
Providing efficient, reliable service is very important to us, and we are glad your medication arrived quickly. We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Kind regards,
The MedExpress Team
I just started but they were right…
I just started but they were right there sending me info which is a great thing . from the time I filled out the paper work got approval and product was sent 3 days went but very fast reliable service
14 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Sharon,
Thank you for your feedback. We are delighted to hear that you found the process fast and reliable, from completing your consultation to receiving your medication.
Providing timely communication and keeping our patients informed every step of the way is a priority for us, so we're pleased that our updates were helpful. We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Kind regards,
The MedExpress Team
Antwoord van MedExpress Canada
Hello Alex,
Thank you for your kind feedback. We’re pleased to hear you’ve been happy with the support from our team.
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Warm regards,
The MedExpress Team
Everything was delivered in good shape…
Everything was delivered in good shape and fast, instructions for first timers was easy to understand and I had no problems giving myself the first dose. It came with lots of good information to read.
Thank you.
11 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Michael,
Thank you for your kind feedback. We're delighted to hear that you had a great experience with us and found the process smooth and efficient, as that's always our goal.
We truly appreciate your kind words and continued support, and we're grateful for the opportunity to be part of your journey. We look forward to continuing to provide you with excellent service every step of the way!
Warm regards,
The MedExpress Team
They were excellent up until the moment…
They were excellent up until the moment they shipped with Purolator, which unfortunately was very disappointing. First, they didn’t deliver on the agreed date, claiming the address was incomplete — which was not true. The next day, I contacted them and was told they had no idea when the delivery would be made.
This is a medication, which makes the situation even more serious. The lack of care is unacceptable.
12 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for taking the time to share your feedback. We're sorry to hear that your experience was impacted by delivery issues.
We'd love the opportunity to review what happened and see how we can help; however, there isn't enough information in your review for us to locate your account. Please get in touch with our Customer Care team by phone (877-627-9380) or email (care.ca@medexpress.co) and we'll be happy to investigate the situation further and work toward a resolution. ☺️
MedExpress made this whole process SO…
MedExpress made this whole process SO much easier and convenient. If you're on the fence - just do it! You will not regret.
10 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Ashley,
Thank you for your wonderful feedback. We're thrilled to hear that you found the process easy and convenient. Our goal is to make accessing treatment as simple and stress-free as possible, so it's incredibly rewarding to know we helped make that happen for you.
We truly appreciate your recommendation and your trust in us, and we look forward to continuing to support you throughout your journey!
Warm regards,
The MedExpress Team
THank you for your speedy delivery and…
THank you for your speedy delivery and professional advice.
5 mei 2026
Antwoord van MedExpress Canada
Hello,
Thank you for your kind feedback. We’re pleased to hear you’ve been happy with the support from our team.
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Warm regards,
The MedExpress Team
Very fast service
Very fast service. I received all the information I needed and the access to help should I need it is important. Thank You!
13 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your feedback. We're pleased to hear you experienced fast service and found the information and support options helpful. We appreciate you taking the time to share your experience. ☺️
Fast shipping and delivery
Fast shipping and delivery! Instructions were all quite easy to follow.
8 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for your kind review. We're delighted to hear that your order arrived quickly and that the instructions provided were clear and easy to follow. We really appreciate your feedback and support. We're here for you whenever you need us!
The online experience was good
The online experience was good, however the delivery with purolator was a bad experience. I was at work when they showed up and would not let me pick up my package for 3 days.
12 juni 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with the delivery of your order and understand how frustrating delays can be.
A member of our team has reached out via email to address your concerns and work on a solution to help ensure future deliveries go as smoothly as possible.
We truly appreciate you bringing this matter to our attention. Your feedback helps us improve, and we want to make sure you feel supported every step of the way. Please don't hesitate to reach out if you have any additional questions or concerns, we're always here to help.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.