It was very easy and not invasive to fill out the forms. Approval time did’t take very long. Cost was not too eye opening. I’ve taken my first dosage and the pen was pretty simple to use. I was very n... Toon meer
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Company has great communication skills and customer /patientsupport. My only thing is I’m just not sure how to re-order without going through the consult again. Additionally, I wish there was not a pr... Toon meer
Bedrijf heeft geantwoord
Received my first pen today. The information provided by MedExpress Canada before it arrived was very helpful. First use of the pen was very straightforward. Two thumbs up
Bedrijf heeft geantwoord
I have used Ozempic previously and was knowledgeable and had great results but had to stop because of cost. Maintained weight loss for 7 months but just saw slow gain over past 4. I saw ad on F... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MedExpress offers expert clinical care, proven treatments, and consistently effective results — delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
Geschreven door het bedrijf
- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
Contactgegevens
1 University Ave 3rd floor, M5J 1T1, Toronto, Canada
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4,5
Uitstekend
302 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have been waiting for 2 days for a…
I have been waiting for 2 days for a simple response to a question regarding switching to a generic brand.
19 mei 2026
Antwoord van MedExpress Canada
Thank you for your feedback. We do our best to respond to all inquiries within 48 hours, though response times can occasionally be delayed during periods of high volume. We have looked into your inquiry, and are happy to confirm it has now been responded to. We appreciate your patience and the opportunity to assist you. ☺️
One on one call to discuss progress
I think for the price we are paying there should be more support, each patient should
Have a actual call and discuss how they are doing and any questions they might have and
I understand we can email but it's not the same as to having a discussion about progress
19 mei 2026
Antwoord van MedExpress Canada
Thank you for sharing your feedback. We truly want all of our patients to feel supported every step of the way throughout their treatment journey. We can certainly accommodate a call to discuss your progress and answer any questions you may have. A member of our clinical team will be reaching out to assist you further and help arrange this for you.
Updated review after getting feedback to my concern from a week ago.
While initially it took some time for someone to respond to my concerns about ordering extra to cover vacation, since my review, someone did reach out to addeess my concerns and as such I am updating my review.
17 mei 2026
Antwoord van MedExpress Canada
Thank you for sharing your feedback. We’re sorry to hear you did not receive timely assistance with your request. A member of our team has now reached out to assist you further via email and help resolve this matter as quickly as possible. We appreciate you bringing this to our attention and allowing us the opportunity to support you further.
Experience for first order was great
Experience for first order was great, trying to figure out how to order the next higher dosage for weeks 5 to 8??
2 mei 2026
Antwoord van MedExpress Canada
Thank you for sharing your experience! We’re so glad to hear your first order went great. Our Customer Care team is always here to help guide you with reordering, so please don’t hesitate to reach out for assistance at any time. You can email us at care.ca@medexpress.co for detailed assistance and support with your next dosage order. ☺️
Ease of ordering
20 mei 2026
Antwoord van MedExpress Canada
Thank you for your feedback! We’re so happy to hear that you found the ordering process easy and convenient. Our team works hard to make every step as simple and seamless as possible, and we truly appreciate your support and trust. 💙
I haven’t started my treatment yet…
I haven’t started my treatment yet however medexpress took time to go thru my medical history and sent my treatment promptly - I highly recommend
20 mei 2026
Antwoord van MedExpress Canada
Thank you so much for your kind words and recommendation! We’re glad to hear that our team made the process smooth and timely for you. We truly appreciate your trust in MedExpress and look forward to supporting you throughout your treatment journey.
Antwoord van MedExpress Canada
We are so glad to hear you had an easy and smooth experience. Your satisfaction is our priority, and we will keep working to provide you with the best possible service. Thank you for your kind words!
The entire process has been quick
The entire process has been quick, thorough and clear. Consistent communication and lots of information provided, I haven’t had to search to answer any questions, it’s all been at my finger tips!
20 mei 2026
Antwoord van MedExpress Canada
Hello Stacey,
Thank you for your kind feedback. We’re pleased to hear that your experience was seamless and that you felt supported throughout the process—this is exactly what we strive for.
We’re also glad to hear that you found everything easy to navigate. We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you!
Warm regards,
The MedExpress Team
Quick and helpful
Quick and helpful. Very clear instructions and care shown for customers.
19 mei 2026
Antwoord van MedExpress Canada
Hello Donna,
We’re so glad to hear that you found the process smooth and felt supported by our team. We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you!
Warm regards,
The MedExpress Team
MedExpress made my order easy and…
MedExpress made my order easy and fantastic! Thank you!
22 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Julie,
Thank you for your feedback. Our goal is to provide a seamless experience, and we’re glad to hear everything went smoothly with your order.
We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you!
Warm regards,
The MedExpress Team
Antwoord van MedExpress Canada
Hello Danielle,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
Antwoord van MedExpress Canada
Hello Susan,
Thank you for your feedback. We’re pleased to hear you had a seamless experience and found the process smooth and straightforward—this is exactly what we strive to deliver.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
So far the communication has been…
So far the communication has been fantastic. Looking forward to re waiving the product tomorrow.
20 mei 2026
Antwoord van MedExpress Canada
Hello Elizabeth,
Thank you for your kind feedback. We’re pleased to hear you’ve been happy with the support from our team.
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Warm regards,
The MedExpress Team
Have been waiting for my order to start…
Have been waiting for my order to start delivery. Bought and paid for may 13
13 mei 2026
Antwoord van MedExpress Canada
Thank you for your feedback, and we apologize for the delay with your order. While we always aim for prompt processing, occasional issues such as supporting documents not passing screening or delivery address concerns can sometimes cause delays.
Although we do our best to communicate these matters as quickly as possible, we completely understand how frustrating delays can be. Our team has reviewed your case, and we’re happy to confirm that your order is currently in transit. If you have any questions or need assistance at any point, please don’t hesitate to reach out to our Customer Care team — we’re here to support you every step of the way. ☺️
Antwoord van MedExpress Canada
Hello Cheryl,
We’re so glad to hear you enjoyed your experience with us, and we truly appreciate you taking the time to share your feedback.
We look forward to continuing to provide you with thoughtful care and excellent service!
Warm regards,
The MedExpress Team
Keeps getting more expensive
The first order of Monjaro was great especially with the 59$ waved. Current clients should get a better discount. Just found out it is cheaper through my doctor. Have ordered my 2nd prescription through medexpress but due to the price I will be ordering from my doctor going forward. Shipping through Med Express was good though, very well packaged.
27 april 2026
Antwoord van MedExpress Canada
Hello Cass,
Thank you for taking the time to share your feedback with us. We’re pleased to hear that your initial order met your expectations and that you were satisfied with the service provided.
We also appreciate your transparency regarding pricing and understand your concerns. We recognize how important affordability is when choosing ongoing care options.
While we strive to maintain competitive pricing, we would also like to highlight our referral program, which offers a $59 CAD saving when you refer friends and family.
The program works as follows:
Share your code – Send your unique referral code to friends and family. Please note it cannot be shared publicly, including on social media.
Friends save $59 CAD – When they use your code, they’ll receive 100% off the program fee on their first order, saving $59 CAD.
You save $59 CAD – For each successful referral, you’ll receive a discount code for 100% off the program fee on your next order, providing a $59 CAD saving as well.
You can find more information here: https://www.medexpress.co/ca/referrals#terms
We truly value your feedback, as it helps us continue to improve our services. If there is anything we can do to further assist, please don't hesitate to reach out.
Warm regards,
The MedExpress Team
Awesome
This whole experience has been awesome. I was concerned that I wouldn’t be able to get the product but you’ve made it extremely easy. My only suggestion for me living with other people is I was trying to keep this under wraps and when the box comes, it’s got keep refrigerated and the pharmacy return address and I was just hoping that that wouldn’t happen on my packaging.
I would love to request that those two items don’t appear on the box since 80% of the time I will be home to receive it. Thank you.
19 mei 2026
Antwoord van MedExpress Canada
Hello Karen,
Thank you for taking the time to share your feedback with us. We’re really pleased to hear that your overall experience has been smooth and that the process has been easy for you.
We also truly value your suggestion regarding discretion. We completely understand your preference for added privacy when receiving deliveries in shared living environments.
For safety, regulatory, and pharmacy compliance reasons, certain details—such as temperature handling instructions and the return pharmacy address—must be displayed on the outer packaging to ensure the safe handling and correct delivery of your medication.
To help support your preference for privacy, we kindly suggest the option of having your order delivered to a nearby pickup location, allowing you to collect it at your convenience.
We appreciate you highlighting this, and we will be sure to share your feedback with the appropriate team as we continue working to improve our service.
If there is anything else we can do to further assist, please don’t hesitate to reach out—our friendly support team is always happy to help!
Warm regards,
The MedExpress Team
I haven't received the product yet but…
I haven't received the product yet but so far the service has been fantastic.
19 mei 2026
Antwoord van MedExpress Canada
Hello Janet,
Thank you for your feedback. We’re so pleased to hear you’ve had a fantastic experience with our service.
We hope you enjoy your treatment once it arrives, and we look forward to supporting you throughout your journey with us.
If you have any questions about your order or need any assistance along the way, please don’t hesitate to reach out—our friendly support team is always happy to help!
Warm regards,
The MedExpress Team
I am feeling the changes and I believe…
I am feeling the changes and I believe of if I stay on proper guidelines I will be able to achieve my goal soon .
11 mei 2026
Antwoord van MedExpress Canada
Hello,
Thank you for your feedback. We’re so pleased to hear that you’re already noticing positive changes and feeling encouraged in your progress toward your goals.
We look forward to continuing to support you throughout your journey and are always here if you need any assistance along the way!
Warm regards,
The MedExpress Team
Fast friendly service
Fast friendly service, would be nice to see a decrease in prices soon though !
Here’s hoping !
19 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello,
Thank you for your kind feedback and for taking the time to share your experience.
We’re pleased to hear you were satisfied with our service and are committed to ensuring you feel supported. We also appreciate your feedback regarding pricing and will ensure it is shared internally with our team as we continually evaluate ways to enhance value and the overall patient experience.
We look forward to continuing to support you!
Warm regards,
The MedExpress Team
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