It was very easy and not invasive to fill out the forms. Approval time did’t take very long. Cost was not too eye opening. I’ve taken my first dosage and the pen was pretty simple to use. I was very n... Toon meer
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Lees wat reviewers zeggen
Company has great communication skills and customer /patientsupport. My only thing is I’m just not sure how to re-order without going through the consult again. Additionally, I wish there was not a pr... Toon meer
Bedrijf heeft geantwoord
Received my first pen today. The information provided by MedExpress Canada before it arrived was very helpful. First use of the pen was very straightforward. Two thumbs up
Bedrijf heeft geantwoord
I have used Ozempic previously and was knowledgeable and had great results but had to stop because of cost. Maintained weight loss for 7 months but just saw slow gain over past 4. I saw ad on F... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MedExpress offers expert clinical care, proven treatments, and consistently effective results — delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
Geschreven door het bedrijf
- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
Contactgegevens
1 University Ave 3rd floor, M5J 1T1, Toronto, Canada
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4,5
Uitstekend
302 reviews
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The consultation was simple and easy
The consultation was simple and easy. Appreciated the supportive process and the medication arrived quickly with as expected. The emails checking in and providing education on what to expect have been helpful.
11 mei 2026
Antwoord van MedExpress Canada
We're so glad to hear you found the consultation simple and easy, and that our supportive process and quick medication delivery met your expectations. We appreciate your positive feedback and look forward to continuing to support you throughout your journey. 💙
I answered all your questions and my…
I answered all your questions and my order is still on hold. This order process doesn’t work.
15 mei 2026
Antwoord van MedExpress Canada
Thank you for taking the time to share your feedback, and I’m sorry for the frustration this has caused.
While the consultation questions are an important step, we also require a few verification items to complete the clinical review, such as a government-issued photo ID, a full-body photo for eligibility assessment, and (if a higher dose has been selected) proof of a previous prescription.
If your order is on hold, it’s likely due to one of these items still being outstanding. These steps are part of our standard safety and prescribing process.
We’re happy to help guide you through exactly what is still needed so this can be resolved as quickly as possible. Someone from our team has contact you via email to provide further assistance.
We appreciate your patience and are here to help 😊
Antwoord van MedExpress Canada
Thank you for sharing your feedback with us. We understand your concerns regarding the request for a full-body photo and appreciate the opportunity to clarify.
As part of our clinical review process, we may request a full-body photo to help confirm that a patient’s BMI aligns with the information provided on their account.
A member of our team has also reached out by email to assist further and address your concerns directly. Please rest assured that any photos submitted are used only for medical assessment purposes and are handled securely and in compliance with PIPEDA.
Thank you again for bringing this to our attention.
Antwoord van MedExpress Canada
We’re so glad to hear you enjoyed your experience with us, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to provide you with quality care and service!💙
Easy to order online, quick shipping
The online ordering system is easy to use. Customer service is quick to respond, and items are shipped very quickly. My only suggestion is that there should be a space for questions or comments when placing the new order each month, or the prescription could be ongoing until reaching target weight instead of ordering every month.
11 mei 2026
Antwoord van MedExpress Canada
Thank you so much for your feedback! We’re so happy to hear that you found our ordering process easy to use and that our customer service team was able to assist you quickly.
During each reorder consultation, you’ll have the opportunity to update your information and answer the question, “Is there anything else you’d like to share with our team?” Selecting “yes” will allow you to include additional comments or questions for our clinical team to review during the order review process. ☺️
We also understand how convenient a recurring subscription option would be. However, because this is prescription medication, each refill requires a consultation to review your progress and any changes to your medical history, as well as a clinical review and prescription approval before the medication can be dispensed and shipped. For that reason, we can only allow manual orders at this time.
That said, we truly appreciate your suggestion and will be sure to share your feedback with our team as we continue looking for ways to improve our services.
Antwoord van MedExpress Canada
We are so glad you found our service fast, easy, and reliable. We truly appreciate your kind words, and will continue working diligently to make sure your experience continues to be as easy and seamless as possible! ☺️
The company is great to deal with
The company is great to deal with, but they should send invoices and proof of payment to their clients immediately after a purchase. This way, clients can claim benefits if they have them. Overall, I’ve had a good experience so far.
7 mei 2026
Antwoord van MedExpress Canada
We’re so glad to hear that you’ve been enjoying our service so far, and we truly appreciate your suggestion regarding invoices upon purchase.
Our pharmacy includes an official prescription receipt with each eligible order that contains the necessary information for reimbursement purposes. However, orders placed through our Patient Support Program may not include reimbursement documentation, as this program is intended to provide savings support for individuals who do not have access to medication coverage or reimbursement options.
That said, a member of our team is currently reviewing your situation and will be reaching out shortly with additional details and guidance. We appreciate you bringing this to our attention.
I was hoping the packaging would be…
I was hoping the packaging would be more discreet. I didn’t want my husband to know but I was not home when the package arrived and it was obvious what it was
11 mei 2026
Antwoord van MedExpress Canada
Hello,
Thank you for your feedback, and we’re truly sorry to hear about your experience with the delivery.
We completely understand how important discreet packaging is, and we regret that we didn’t meet that expectation in your case. This is not the standard of care and attention we strive to provide for every order.
Our team has already reached out to gather more details so we can better understand what happened and take meaningful steps to improve. Your feedback is sincerely appreciated and helps us do better moving forward.
Thank you again for taking the time to share your experience with us—we really appreciate it.
Best regards,
The MedExpress Team
Always quick to respond and always…
Always quick to respond and always pleasant and helpful
12 mei 2026
Antwoord van MedExpress Canada
Hello,
Thank you for your kind feedback! We’re pleased to hear you’ve been happy with the support from our team. We truly appreciate you taking the time to share your experience and look forward to continuing to assist you.
Warm regards,
The MedExpress Team
Antwoord van MedExpress Canada
Hello Steph,
We’re so glad to hear that you found our process smooth and felt supported throughout your experience.
We look forward to continuing to support you and providing an easy, seamless experience moving forward. If you ever need anything, our team is always happy to help!
Warm regards,
The MedExpress Team
So far I am very happy
So far I am very happy. Did my first injection last night and so far its not to bad. :)
11 mei 2026
Antwoord van MedExpress Canada
Hello Carole,
We’re so glad to hear that your first injection went well! Thank you for taking the time to share your positive experience with us. We look forward to continuing to support you throughout your journey.
Warm regards,
The MedExpress Team
It came in really quickly and the…
It came in really quickly and the support has been top notch so far! Taking my second dose soon excited for the future.
5 mei 2026
Antwoord van MedExpress Canada
Hello,
Thank you for your feedback! We’re happy to hear that you found the process quick and felt supported throughout your experience.
We truly appreciate you taking the time to share your positive feedback and look forward to continuing to support you moving forward.
Warm regards,
The MedExpress Team
Reliable honest help
Reliable honest help. Great starting up advice . Doing well so far based on your advice
Thank you
5 mei 2026
Antwoord van MedExpress Canada
Hello,
Thank you for your feedback! We’re so glad to hear you’ve felt supported throughout your experience with us. We remain committed to keeping things as smooth and seamless as possible, and we’re always here to support you with whatever you may need along the way. We truly appreciate you taking the time to share this—thank you!
Warm regards,
The MedExpress Team
Service was very helpful and attentive
Service was very helpful and attentive
Thank you very much
11 mei 2026
Antwoord van MedExpress Canada
Thank you so much for your feedback! We really appreciate you taking the time to share your positive experience. We’re so glad to hear our service met your needs. We look forward to continuing to support you and making sure everything stays smooth and supportive.
Warm regards,
The MedExpress Team
Antwoord van MedExpress Canada
Hello Wendy,
Thank you for taking the time to leave a review. We truly appreciate your positive feedback and are glad to hear you found our service simple and straightforward to use.
If there is anything we can do to further support you or enhance your experience, please don’t hesitate to reach out. We look forward to continuing to support you.
Warm regards,
The MedExpress Team
Delivered in timely fashion
Delivered in timely fashion. Way better cost than other on line pharmacies. Packaging was great.
6 mei 2026
Antwoord van MedExpress Canada
Thank you so much for your kind feedback. We’re really pleased to hear you had a positive experience, and we appreciate you taking the time to share it. Your support means a lot to us, and we look forward to continuing to assist you!
Warm regards,
The MedExpress Team
Very disappointed first time user
This was my first time using MedExpress. The medication was sent automatically and was delivered when I was away from home for two days and the shipper could not refrigerate it, making it defective. Initially I responded about this and was told I would be sent a new one since the place was then closed over the weekend. I still have NOT received a replacement and when checking in have a different person respond each time, saying they are checking with the pharmacy. I have explained that in ordering I work away from home two days a week and would time it for coming on days I am around; however, currently do not have faith in this being resolved or not being shipped with the same supplier on a day that I cannot pick it up. Communication has been poor and I have indicated I would like a refund if this is not resolved. I am very disappointed as I had been hopeful that this would be a reliable company.
22 april 2026
Antwoord van MedExpress Canada
We’re very sorry to hear about your experience and completely understand your frustration. We truly appreciate you bringing this to our attention and giving us the opportunity to make things right. Our team has reached out to you via email so we can work directly with you to resolve the situation as quickly as possible.
Thank you again for your feedback, we take concerns like yours seriously and are committed to improving our service and communication moving forward.
Antwoord van MedExpress Canada
Hello Randall,
Thank you for taking the time to leave a review. We truly appreciate your positive feedback and are glad to hear you were satisfied with our service.
If there is anything we can do to further support you or enhance your experience, please don’t hesitate to reach out. We look forward to continuing to support you.
Warm regards,
The MedExpress Team
Antwoord van MedExpress Canada
We’re delighted to hear that you enjoyed your experience with us. Thank you for your positive feedback—we truly appreciate your support. We look forward to continuing to provide you with a smooth and efficient service and are always here to assist you with anything you may need!
Really good questions for getting an…Great experience
Really good questions for getting an ideas of who I am and my relationship with food! I also like that you verify who I am!!
8 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Thank you so much your feedback. We’re pleased to hear you had a positive experience and found the process insightful.
We’re here to support you and look forward to continuing to provide a smooth and seamless experience moving forward!
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