MEDIAFIX Reviews 539

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

As an 82 year old former member of a small choral group back in the 1970's I thank you for transferring my 52 year old Scotch tape recording on to CD. Although the original recording was very poor y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really pleased with the digitisation of some of my Father In Law’s Slides. Easy to order, post and receive back. Great service all round. The Slides are far better quality than we expected, especi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

MEDIAFIX did an absolute first class job on transferring my old VHS home videos to modern digital media. Andrew did a fantastic job of putting my mind at rest and nothing was too much troub... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very pleased with all our new digitised media. It was a job we were meaning to do for ages and Mediafix made the whole process very easy from a detailed explanation of options and prices to the return... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fotorestaurateur
  2. Fotografieservice
  3. Videobewerkingsservice

Geschreven door het bedrijf

MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

539 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Mediafix excellent customer services

Mediafix customer services were excellent and helped me throughout the digitization process - this was greatly appreciated as anything to do with 'digital' life is a black hole were comprehension and understanding disappear. The cost of the exercise was also very reasonable, much less than I anticipated.
There is one outstanding matter that I am relying on Mediafix to resolve, their courier DHL delivered the 'Flash drives' to the wrong address.

8 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Mr Inglis,

Thank you for excellent review! It's great to hear that you were pleased with our service.

If there are any issues with delivery of the flash drive itself, we will look into and try and resolve it for you as soon as possible 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

35 mm Slides scanned

I was very pleased to have some old 35mm slides scanned and put on a USB stick in order to have photographs printed. I didn't realise the slides had to go to Germany for the process to be completed, but if you are prepared to wait a few weeks the end result was worth waiting for. Good communication process throughout. Recommended.

8 april 2026
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Antwoord van MEDIAFIX

Hi Allyson,

Thank you for your review! We do digitise media at our headquarters in Cologne. The reason for this is so we can oversee every order and ensure the highest possible quality. Thank you also for your recommendation to others, we really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Superb quality digitisation

Superb quality digitisation.
The service from end to end was very thorough, with an excellent set of digitised images provided both online and on a memory stick.
The whole process took some time it was well worth the wait.
Many thanks

8 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Aidan,

I'm so glad to hear you were pleased with your order. Thanks for taking the time to leave us such a great review!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

MEDIAFIX did an absolute first class job

MEDIAFIX did an absolute first class job on transferring my old VHS home videos to modern digital media.

Andrew did a fantastic job of putting my mind at rest and nothing was too much trouble for him.

I would happily recommend MEDIAFIX to anyone looking for a decent media company to do work.
My job was only a small one but I felt like I was treated like any other customer with a huge order.
The quality was amazing.

Thank you Andrew - and all the team

Ray Reynolds

2 april 2026
Review zonder uitnodiging
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Antwoord van MEDIAFIX

Hi Ray,

What a lovely review to read! Thank you so much for your feedback and on a personal note for your kind words about me. We are happy to help! If ever you need any more media to be digitised in the future, we would love to help. Thanks again for your review and recommendation 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Michael,

Thank you for your five star review! We really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Delighted with the results

It was quick, efficient and I am delighted with the results. Thank you

13 maart 2026
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Antwoord van MEDIAFIX

Hi Andrew,

Thank you for your positive feedback! Glad to hear you were so pleased with your order 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

Very good service

Very good service, although I was disappointed to find that it wasn't a British Company, and so I think Germany got the VAT.

2 april 2026
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Antwoord van MEDIAFIX

Hi Lorraine,

Thank you for your review! I'm sorry that you were disappointed to hear we are a German company. Thankfully, you were pleased with your order and I am happy to hear that. We have had excellent feedback on our service and we are proud to be able to offer it to people in the UK as well as across Europe.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Memories of loved ones not lost ❤️

I had a family tape of my late.husband .it had mould on it.but communication and service from Mediafix was top class.
Those.memories were.not lost .
Thankyou so much

2 april 2026
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Antwoord van MEDIAFIX

Hi Lisa,

Thank you so much for leaving us such a lovely review. I'm so glad you were pleased with your order and you could relive some treasured memories. That's really what it's all about.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

VHS and Hi8 tape transfer

Great comms and too notice of my delivery requirements. Results of transfer were very good. Will recommend as necessary.

11 maart 2026
Review zonder uitnodiging
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Kevin,

Thank you for your brilliant review and for your recommendation to others! We really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great result

Very easy, good communication throughout, and a great result.
Thanks

30 maart 2026
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Antwoord van MEDIAFIX

Hi there,

Thank you for your review! Glad to hear you are happy with it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Simple process, good results

From submission to receiving digitised videos the process was simple, feedback was good and the digitised videos were of good quality.

19 maart 2026
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Antwoord van MEDIAFIX

Hi Dennis,

That's great! Thanks so much for the lovely review 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great Service

Great Service recovered some old lost memories from my old tapes.

27 maart 2026
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Antwoord van MEDIAFIX

Hi Stephen,

Thank you for your brilliant review! I'm glad to hear you were reunited with some old memories 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Really helpful people

Really helpful people, no problems

27 maart 2026
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Antwoord van MEDIAFIX

Hi Roy,

Thank you for your kind words. It's a pleasure to be able to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

fantastic experience

fantastic experience

27 maart 2026
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Antwoord van MEDIAFIX

Hi Patrick,

Thanks so much for your brilliant feedback!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Good communication and a great price

Good communication and a great price, with plenty of options explained during the order process.

1 maart 2026
Review zonder uitnodiging
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Philip,

Thank you for your fantastic review! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Inexpensive and easy.

I was expecting the transfer to cost much more (but it didn't). It was easy to work through and the instructions were easy to follow. They got the films, assessed the work and invoiced for what was originally quoted. Just had to wait few weeks after payment and they turned up on my door all done. Communication was excellent throughout. Would readilly do again if I had more films.

26 maart 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Nigel,

Thank you for your brilliant feedback! With the postage, if delivery is not possible, Parcel Force waits for you reorganise delivery either to the same address or to a local pickup point, so this was the reason for the delay in this case. I'm glad everything worked out in the end though!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Brett,

Thank you for your excellent review! You are very welcome 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

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