Nothing particularly special about the Medi-Grade stuff. The mask was a bit ill-fitting, so if you’re buying it in the hope of tackling under-eye bags, I wouldn’t bother as it barely makes contact wit... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After months of wrestling with a very sore neck, probably caused by spending long hours at my computer, and spending hundreds on physio, I ordered Medi Grade's inflatable neck traction device. It's pl... Toon meer
Bedrijf heeft geantwoord
Das Produkt passt und es erfolgte eine schnelle Lieferung. Etwas störend ist, dass in jeder der Packungen ein grüner Beutel beiliegt. Weil da überall das Logo aufgedruckt ist, kann man die Beutel auch... Toon meer
Bedrijf heeft geantwoord
Sto usando da vari mesi la Rinse bottle nasale con le relative bustine di sali, attraverso la comoda bottiglia faccio quotidianamente delle irrigazioni nasali e così ho risolto i problemi di congestio... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Medi Grade combines innovative healthcare products with home use functionality.
Contactgegevens
Medina House, YO16 4LZ, Bridlington, Verenigd Koninkrijk
- info@medigrade.store
- medigrade.store
4,4
Uitstekend
468 reviews
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Antwoord van Medi Grade
Hello Kevin
Thank you so much for your lovely feedback! We're delighted to know you had a 5-Star experience and we're so pleased that we were able to meet your expectations. Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
The quality of the products are great
The quality of the products are great. Very good price and really quick delivery. Would highly recommend.
8 januari 2024
Antwoord van Medi Grade
Hello D. Lambert,
We are delighted to receive your wonderful review! Your recommendation means the world to us! We are so pleased that we were able to meet your expectations. Thank you for choosing Medi Grade.
Gratefully,
Katrina
Medi Grade Customer Service
Excellent item
Excellent item, perfect for Rosacea flare ups.
29 december 2023
Review zonder uitnodiging
Antwoord van Medi Grade
Hello Susan,
Thank you so much for your kind review! We're thrilled to hear that our product has been a perfect solution for your Rosacea flare-ups. It's always our goal to provide effective solutions for our customers, and knowing that our item has helped you is truly rewarding.
Thanks again for choosing our product, and for leaving a 5-star review! Wishing you a wonderful day!
Gratefully,
Katrina
Medi Grade Customer Service
I purchased these eye masks before and…
I purchased these eye masks before and they are great. So bought them as Christmas presents for my family
28 december 2023
Review zonder uitnodiging
Antwoord van Medi Grade
Hello Norman,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you were pleased with your previous purchase and that you chose our products as Christmas presents for your family.
It's always heartwarming to know that our products have made a positive impression and that you've decided to share that joy with your loved ones during the holiday season. We hope your family enjoys their Christmas presents just as much as you did.
Wishing you and your family a joyous and magical holiday season filled with love, laughter, and cherished moments.
Warm regards,
Katrina
Medi Grade Customer Service
Antwoord van Medi Grade
Hello Rachel,
Thank you so much for your lovely feedback! We are thrilled to hear that you were pleased with your order. Seeing that you had a 5-star experience is the best thing we could hope for!
Thanks for your purchase and for leaving a 5-star review! Wishing you and your family a joyous and magical holiday season filled with love, laughter, and cherished moments.
Gratefully,
Katrina
Medi Grade Customer Service
Easy ordering process
Easy ordering process, fast delivery,
good quality tools
definately recommend
4 december 2023
Antwoord van Medi Grade
Hello Helen,
We are delighted to receive your wonderful review! Your recommendation means the world to us! We are so pleased that we were able to meet your expectations. Thank you for choosing Medi Grade,
Gratefully,
Katrina
Medi Grade Customer Service
Medi Grade sent the goods promptly…
Medi Grade sent the goods promptly after ordering. The ear washer was well packed and contained everything required. The manual version works every bit as well as the electronic versions.
21 november 2023
Review zonder uitnodiging
Antwoord van Medi Grade
Hello Brian,
Thank you so much for your lovely feedback! We aim to delight our customers every time and we're so pleased that we were able to meet your expectations. Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
Order has not arrived and no response…
Order has not arrived and no response to my emails. Will not buy from them again.
6 november 2023
Antwoord van Medi Grade
Hello Andrea,
Thank you for taking the time to share your feedback with us. I'm sorry to hear that your order has not arrived, and you haven't received any responses to your emails. It can be frustrating when you don't get the support you need from a company. Please know that we genuinely care about your concern, and we will certainly investigate this matter thoroughly.
I apologize for the delay in receiving your order. Shipping delays can sometimes occur due to various factors and rest assured, we are actively working to locate your order and expedite its delivery.
Your satisfaction is important so please feel free to respond to our message and we’ll work to resolve this issue for you ASAP.
Thank you!
Kind regards,
Katrina
Medi Grade Customer Service
Good product arrived quickly
31 oktober 2023
Antwoord van Medi Grade
Hello Clare,
Thank you so much for your lovely feedback! I'm delighted to know you have received your order so quickly. Seeing that you had a 5-Star experience is the best thing we could hope for!
Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
It's okay
They delivered within the stipulated time frame, and the correct items arrived. I do feel the coldness of the items doesn't last for very long even after going beyond the recommended time frame of putting them in the fridge. They advise not to put them in the freezer for too long but it's the only way it stays cold for long for me. Wouldn't necassarily purchase again but they're okay.
30 oktober 2023
Antwoord van Medi Grade
Hello Sara,
Thank you for taking the time to share your feedback with us. We appreciate your honest review of our products and delivery service.
We're glad to hear that your order was delivered within the stipulated time frame, and the correct items arrived as expected. However, we're sorry to hear that you've experienced some issues with the coldness of the items.
Our recommended storage guidelines are designed to ensure both safety and quality. We understand that individual preferences can vary, and some customers may prefer their items to be colder than what our standard recommendations provide. We appreciate your feedback regarding your preference for storing items in the freezer for longer-lasting coldness.
We continuously strive to improve our products and take customer feedback seriously. Your input helps us understand areas where we can make enhancements to better meet your needs. If you decide to give us another chance in the future, we'll do our best to ensure your experience is more in line with your expectations.
Once again, thank you for your review, and we value your business. If you have any further comments or concerns, please don't hesitate to reach out to our customer support team. We're here to assist you in any way we can.
Best regards,
Katrina
Medi Grade Customer Service
Antwoord van Medi Grade
Hello Peter,
Thank you so much for your lovely feedback! We're delighted to know you had a 5-Star experience and we're so pleased that we were able to meet your expectations. Thanks for your purchase and for leaving a 5-star review!
Gratefully,
Katrina
Medi Grade Customer Service
Very effective!
Prompt delivery, clear instructions, very easy to use and very effective results.
25 augustus 2023
Antwoord van Medi Grade
Hi Mr. Colin Layton,
Thank you so much for your lovely feedback! We're so pleased that we were able to meet your expectations. We truly appreciate your support and hope to serve you for many more enjoyable experiences in the future.
Gratefully,
Katrina
Medi Grade Customer Service
Great customer service
Great customer service (when my original order got lost in the mail, a replacement was sent out immediately). Easy to order online.
18 september 2023
Antwoord van Medi Grade
Hello Barbara,
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our company, despite the minor delivery problem you encountered.
Seeing that you had a 5-Star experience is the best thing we could hope for!
We value your support and look forward to serving you again in the future.
Gratefully,
Katrina
Medi Grade Customer Service
The silicone tape is fantastic for…
The silicone tape is fantastic for reducing surgical scars. I found it far better than the gel alone.
28 september 2023
Review zonder uitnodiging
Antwoord van Medi Grade
Hello Vicki,
Thank you so much for your positive feedback! We're delighted to hear that our silicone tape has been effective in reducing your surgical scars. We're so pleased that we were able to meet your expectations and we truly appreciate your support and hope to serve you for many more enjoyable experiences in the future.
Gratefully,
Katrina
Medi Grade Customer Service
repeat order I bought this product before and…
I bought this product before and because it did the job and got one for someone else.
Good quick service.
good company
20 september 2023
Antwoord van Medi Grade
Hello Michael,
Thank you so much for your awesome feedback! We're delighted to hear that you not only found our product effective but also chose to share the experience by getting one for someone else.
We're thrilled to hear that you had a positive experience with our product and our delivery service. We're so pleased that we were able to meet your expectations. We greatly appreciate your support and look forward to serving you and your friends again in the future.
Gratefully,
Katrina
Medi Grade Customer Service
Fast delivery of quality goods
17 september 2023
Antwoord van Medi Grade
Hi Jane,
Thanks for your purchase and for leaving a 5-star review! We're so pleased that we were able to meet your expectations. We truly appreciate your support and hope to serve you for many more enjoyable experiences in the future.
Gratefully,
Katrina
Medi Grade Customer Service
Antwoord van Medi Grade
Hello Richard,
It's always rewarding to hear positive feedback from our valued customers like you. We understand how uncomfortable motion sickness can be, and we're pleased to have been able to provide you with a solution that met your needs.
We're delighted to hear that you received exactly what you ordered and that you're satisfied with the quality and pricing. Thank you so much for your lovely feedback! We hope you continue to enjoy using our products!
Gratefully,
Katrina
Medi Grade Customer Service
Antwoord van Medi Grade
Hello there,
Thank you for your kind words. We're delighted to know you found our great product at a great price! We truly appreciate your support and hope to serve you for many more enjoyable experiences in the future.
Gratefully,
Katrina
Medi Grade Customer Service
Quick delivery and good products
Quick delivery and good products. I got the silicone tape to help with scar reduction. The tape was easy to use, is able to be reused and adheres really well with pulling too much when removed. Very pleased.
10 september 2023
Antwoord van Medi Grade
Hi ML,
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a positive experience with our product and our delivery service. We're so pleased that we were able to meet your expectations. Your positive feedback is greatly appreciated. We hope you continue to enjoy using our products!
Gratefully,
Katrina
Medi Grade Customer Service
Still waiting for product
Ordered my product more than 2 weeks ago. Still waiting.
Contacted them about it not arriving. They said they would look into it but still no update.
Poor customer care.
15 september 2023
Review zonder uitnodiging
Antwoord van Medi Grade
Hello Faye,
I apologize for the inconvenience you've experienced with your order, and I completely understand your frustration.
I apologize for the delay in receiving your product. Shipping delays can sometimes occur due to various factors, and we are actively working to locate your order and expedite its delivery.
Your satisfaction is important so please feel free to respond to our message and we’ll work to resolve this issue for you ASAP. Rest assured, if the item is still not delivered to you, please let me know and we will not hesitate to put things right for you.
Thank you!
Kind regards,
Katrina
Medi Grade Customer Service
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