Outstanding 5-Star Service from Nicole! She went above and beyond to help me calculate the perfect quantities and order frequency to fit both my dogs' daily feeding requirements and our limited... Toon meer
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You don’t know how good customer service is until something goes wrong. A road closure challenged DPD and my delivery failed twice. However, Nicole from Mersey Raw kept in touch and responded immediat... Toon meer
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We've spent so much time and money trying to find something for our dog Effie enjoys, isn't sensitive to and eats that we were wondering what to do. Enter Mersey Raw - they have been brilliant and Eff... Toon meer
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I have been using Mersey Raw for around a year now. They are a very reliable and knowledgeable company, and the communication is great and personal too. Any questions I have had, have always been answ... Toon meer
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Bedrijfsgegevens
Over Mersey Raw
Geschreven door het bedrijf
Mersey Raw
Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.
Shop Raw Find Out MoreContactgegevens
Unit 16 Hermes Road , L11 0ED, Liverpool, Verenigd Koninkrijk
- Hello@merseyraw.com
- merseyraw.com
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Alex has been really helpful answering…
Alex has been really helpful answering my many questions to get the right food for my french bull dog Bear.We had been really struggling with the raw food he was currently on.We have transitioned him to mersey raw and he has licked his bowls clean licking his lips as soon as I weigh his food out which has been such a massive relief.
I cant thank Alex enough.
8 juni 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Clair, thank you so much for your lovely review. ❤️
We're so glad to hear that Bear has settled so well onto Mersey Raw and that mealtimes have become something to look forward to again! Hearing that he's licking his bowl clean and eagerly waiting for his food is exactly what we love to hear. 🐾
We're also really pleased that we were able to help answer your questions and make the transition as smooth as possible. Finding the right food can sometimes feel overwhelming, so it's wonderful to know that Bear is thriving and that you now have one less thing to worry about.
Thank you again for your kind words and for choosing Mersey Raw. Please give Bear a fuss from all of us! 😊
Team Mersey Raw
My two malamutes have given their thumbs up
As soon as the delivery man delivered the parcel my two boys had their heads in the box before I could open it fully
10 juni 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Jane, thanks so much for taking the time to leave us a review.
We're so glad to hear your two boys are excited for their Mersey Raw deliveries! ❤️🐾
Team Mersey Raw
Fantastic!
Well! What absolutely amazing dog food- my 5 month old Whippet lurcher goes absolutely mad for this. I really feel we’ve struck gold after trying many raw brands. This one is top tier- we’re on our second box already. I did a ‘taste test’ ( my dog- not me! 😂) Molly wouldn’t touch the other raw food in her bowl, but gobbled up the half portion of Mersey Raw- and then did puppy dog eyes for some more 😁
We sometimes add veggies too- grated carrot, peas, broccoli… sometimes a bit of chopped egg. This is puppy nirvana 😁
Thank you Mersey Raw. A company that really cares. 🥳🥳🥳✨
2 juni 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Wow, thank you so much for such a lovely review!
We're absolutely delighted to hear Molly is loving her meals and that you've found a raw food she gets so excited about. We had a little chuckle at the taste test too — we're very glad she made her preference known! 😂
It’s wonderful to hear that after trying a number of brands, you've found one that works so well for your girl. There’s nothing better than seeing those puppy dog eyes asking for more!
Thank you for your kind words and for choosing us to be part of Molly's puppy journey. It really does mean the world to our small team.
Please give Molly a fuss from all of us 🐾✨
Team Mersey Raw
My dogs absolutely love merseyraw food
My dogs absolutely love merseyraw food.
Owning 8 french bulldogs and finding the right food for all wasn't easy. I've tried few brands before, but merseyraw has met all of my expectations.
Carefully blended, full of protein, nicely packed, delivered next day, at great price, what more can you ask for?
Perfect for puppies as well, as it's well blended, so no risk of choking on bones!
Guys doing a fantastic job, I highly recommend their food to anybody who feeds their dogs raw food.
Definitely the best one out there!
Well done everyone 👌
Lifetime customer here me and my dogs :)
1 juni 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Boz, thank you so much for such an amazing review.
Feeding 8 French Bulldogs is no small task, so it means a lot to hear that we've been able to meet your expectations after trying other brands.
We're delighted that the food is working so well for your whole pack, from puppies through to adults, and that you've been happy with the quality, value, packaging and delivery service.
Reading that you've become a "lifetime customer" genuinely means the world to our team. We work incredibly hard to provide the best food and service we can, so feedback like this makes it all worthwhile.
Thank you again for your support and recommendation, and please give all 8 of your Frenchies a fuss from us! 😊
Have been using Mersey raw for a while…
Have been using Mersey raw for a while now, have a five year old staffie who loves his raw food. I find the price very good value, they are easy to contact if I’ve had any queries or needed help with anything. Would 100% recommend.
13 mei 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Sarah, thank you so much for your lovely review.
We're really pleased to hear your Staffie is loving his raw food and that you've been happy with both the quality and value we offer.
It's also great to know you've found us easy to contact whenever you've needed help, we always try to make sure our customers feel supported.
Thank you again for your recommendation and continued support, we really appreciate it. ❤️
Team Mersey Raw
Can't beat mersey raw for quality and service
Absolutely fantastic service and quality! We have a Dalmatian puppy with a chicken allergy who also needs a low-purine diet, so finding the right food has been a challenge. I’m a huge advocate for raw feeding, but I’ll admit I was a little skeptical when I first came across Mersey Raw through a Facebook ad. I’m so glad I gave them a try!
The team have been incredibly helpful and knowledgeable — nothing is ever too much trouble. Delivery is always super quick, arriving the very next day, and most importantly, our boy absolutely loves the food. It’s such a relief to have found a company we can trust that truly cares about their customers and pets. Highly recommend to anyone looking for high-quality raw food and excellent customer service!
7 mei 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Alison,
It's really great to hear your boy is enjoying the food and that you've managed to find something suitable. We completely understand how challenging it can be finding something with special requirements, an we're really glad we could help. ❤️
Thank you so much for taking the time to leave us a review. 😊
Team Mersey Raw
Great customer services
Great customer services. Quick to answer my query. Great quality dog food at a affordable price. 🙂
6 mei 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Tara, thanks so much for your kind words! ❤️
We're so glad we were able to answer your query quickly and that you're happy with the quality of food.
Thanks so much for takin the time to leave a review. 😊
Team Mersey Raw.
Great quality food
Benji absolutely loves this food,clears his dish every time and for a very faddy eater that is fantastic. No more waste and extremely fast delivery with excellent customer service helping to solve any problems that arise,would definitely recommend this product and company.Thanks.
29 april 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Linda,
We're so glad to hear Benji is enjoying Mersey Raw, especially if he's been a bit fussy in the past!
Thanks so much for taking the time to leave us a review. ❤️
Team Mersey Raw
I'm extremely happy with the products…
I'm extremely happy with the products I've received. The delivery is quick and the products are packaged and of a good quality
My dogs are very fussy but love the bones
27 april 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Hayley, thanks so much for taking the time to leave us a review!
We're so glad to hear you're happy with our quality and delivery, and of course that your dogs are enjoying our products. ❤️🐾
Team Mersey Raw
Fantastic buy lamb bones
I bought the lamb bones 4 bags. The bags are big and packed with bones I wasn’t expecting such a lot for the money paid. Dog loves them I’ll certainly be shopping here again.also next day delivery in frozen packaging so straight to the freezer.
25 april 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Laura,
We're so glad to hear you and your dogs are happy with our lamb bones!
Thanks so much for taking the time to leave a review. ❤️🐾
Team Mersey Raw
Food quality and service are excellent
Food quality is excellent. My Chow Chow can only have venison due to allergies. He loves this boneless venison. It is despatched as soon as I order and delivered very quickly. Online support has been immediate when needed. I highly recommend this company and their products.
16 april 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Judith, thank you so much for your kind review.
We’re really pleased to hear your Chow Chow is doing so well on our boneless venison, we know how important it is to find something suitable when dealing with allergies, so it’s great to hear he’s loving it.
It’s also lovely to hear your feedback on delivery and support. We always aim to get orders out quickly and be on hand whenever needed, so that really means a lot.
Thank you again for your recommendation and support, we really appreciate it. ❤️
Team Mersey Raw
Always really helpful and friendly
Always really helpful and friendly. Both of my dogs have been raw red since puppies but they have enjoyed this food the most. Really easy to order on subscription and loads of choices to try, as well as loads of treats they love too. Always email back with any questions or queries I have had.
10 april 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi David, thanks so much for taking the time to leave us a review. ❤️
We're so glad to hear you and your pups are happy with our service and variety, as well as our treats.
Thanks so much for your support. 😊
Team Mersey Raw
My wife ordered 4 packs of Venison from…
My wife ordered 4 packs of Venison from our local stockist. We have had this product in the past and need to be careful as one of our dogs can be food intolerant . Upon opening a pack it was clearly NOT Venison. It was completely different in colour and texture plus greasy. My wife contacted Mersey Raw who requested the batch number. This was unreadable as it was totally smudged so a photo was sent to them. They said that as long as they could read a couple of digits they could trace the batch number. It was impossible to read 2 digits and the entire batch number SHOULD have been displayed and legible. This leads me to question the validity of a product that in essence has no traceability. The reply from them was that they could trace the batch, it was Venison and I should contact their supplier who I purchased the packs from and not them. With this kind of customer service I would urge people to steer clear of this company. If you have purchased any of their raw products, see if you have a readable batch number ? They are printing the batch numbers on the underside of the sticky label that affixes to the lid. This method completely smudges the batch number. I have photos to show the meat and the batch number.
3 april 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Stan, thanks for taking the time to leave your feedback.
We are sorry to hear about the concern this situation has caused, we completely understand how important it is to be confident in what you're feeding, especially when managing food intolerances.
In terms of traceability, we do have full batch records in place and are often able to identify a batch even from partial information. That said, we absolutely recognise that the batch number should always be clearly legible, and we're already reviewing how these are printed to prevent smudging going forward.
From the details provided and the images shared with us, we were confident that the product was venison from the relevant batch. However, as the purchase was made through a stockist rather than directly with us, they are best placed to resolve this for you and can arrange a refund or replacement where appropriate and we will support them with that directly.
We're always happy to support behind the scenes where needed, and if your stockist requires any further information from us, we'll of course assist them.
We're really sorry again for the concern this has caused and appreciate you bringing it to our attention.
Super fresh, came with an icebag!!
Superb delivery, guy was great, these bones are so juicy my dogs love them so much they eat every last bit until there is nothing left!. Just one of the raw bones can last my german shepard a good few hours.
Its proper protien and calcium none of this raw hide rubbish i was giving him. I hated giving him those bones from the supermarketd as I knew they are full of rubbish preservatives etc. Bones from supermarkets are also over priced and my dog never ever finished one. He would chew it for an hour and leave it.
Im so happy so very very happy with this service. Im so glad I found a place like this. The price is very good ideed. In the supermarket I must have been paying at least £20 a week for bones!. I bought three boxes and delivery for the same price and will prob last a whole month.
These bones are super fresh, so fresh they come with an icepack!!!! Lolllll
Thankyou So Much
Charles
9 april 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Charles, thanks so much for your lovely review!
We're really glad to hear how much your dog is enjoying the bones (and that they're keeping him busy for a good few hours 🐾). It's great to know you've been able to move away from alternatives that you weren't comfortable with and that you can feel confident in what you're feeding now.
We also really appreciate your kind words about delivery and value, we work hard to make sure everything arrives as fresh as possible.
Thanks again for your support, it genuinely means the world to us. ❤️
Team Mersey Raw
Consistently great service from the…
Consistently great service from the Mersey Raw guys, always a next day service, well wrapped and frozen, and good advice always offered if you ask. The dogs love their food and treats and all do well on them, no upset stomachs.
24 maart 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Sam, thank you so much for the kind words! 😊
We’re so glad to hear your dogs are enjoying their meals and treats, and that everything’s arriving just as it should. It’s always a pleasure to help and offer advice when needed, here’s to many more happy, healthy meals! 🐾
Team Mersey Raw
Amazing healthy, raw food for growing dogs!
Tried out the raw food options (beef, turkey and sprats) for our 12 week old puppy and he absolutely loves it. Everyday he’s going crazy for his meal and his stools look so much better on this diet! Insanely good for GSD who are prone to allergies and sensitive stomachs. We also tried the lamb bones and deer antler which is a LIFE saver for itchy teeth and his go to whenever he’s bored and needs something to bite on! I’ll be a regular customer and very happy with the products recommending to all dog and puppy owners!🥰
16 maart 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Julie, thank you so much for your wonderful review! 🐶
We’re thrilled to hear your puppy is loving his meals and that the raw food is making such a difference. Sounds like those lamb bones and deer antlers are a hit too! It’s amazing to hear he’s happy, healthy, and keeping those sensitive stomachs in check. We can’t wait to keep supporting you both, thank you for recommending us! ❤️
Team Mersey Raw
Great experiance
I have only just received my first order, very quick delivery! Everything was packed nicely, with care. I had some general questions and needed a chat so I contacted Mersey Raw via email, the customer service is amazing, Alex was absolutely lovely and very helpful. Highly recommended!
2 maart 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
We're so glad to hear your delivery has arrived quickly and in perfect condition!
We'll absolutely pass your comments to Alex as well. 😊
Thanks so much for taking the time to leave such a lovely review. ❤️
Team Mersey Raw.
My go to company.
My go to company.
I feed Mersey Raw meat to both my cats and dogs and they love it and my cats in particular are extremely fussy. I have over the years used several supplier’s, that just didn’t meet my animals or my requirements. For quality products, price and service they can’t be beaten.
Plus their packaging is first class and excellent when I need a container to store their essentials, like ear cleaners/drops etc.
21 augustus 2025
Antwoord van Mersey Raw
Hi Debbie,
We are so glad to hear that you and your dogs (and cats!) are happy with Mersey Raw and our service and packaging.
Thanks so much for taking the time to leave a review. ❤️🐾
Team Mersey Raw
Thankyou Mersey raw - amazing
We have recently moved our 3 spaniels to Mersey raw from another raw food provider. We are so impressed with the food and the quality of the delivery service. Our dogs absolutely love it and they look in fab condition. We are fairly new to raw feeding and have found their customer service to be absolutely amazing. Always prompt responses to any advice needed or queries about orders. Highly recommend.
24 februari 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Sarah,
Thank you so much for taking the time to leave such a lovely review, it really does mean a lot to us.
We're so pleased your three spaniels are enjoying their food and looking in such fab condition already! Moving to a new raw food provider can feel like a big step, especially when you're still fairly new to raw feeding, so we're really glad we've been able to help make the transition smooth and reassuring.
If you ever need anything at all, whether it's feeding advice, order queries or just a bit of guidance, we're always here.
Thank you again for the recommendation and for choosing us for your dogs 🐾
Team Mersey Raw
Lovely customer service and my dog…
Lovely customer service and my dog loves the food! Always a great quality
20 februari 2026
Review zonder uitnodiging
Antwoord van Mersey Raw
Hi Amy,
We're so glad to hear your dog loves Mersey Raw, and that you're happy with our customer service.
Thanks so much for taking the time to leave a review. ❤️
Team Mersey Raw.
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