Amazing shop!!! Great quality,,,,,,took just 2 days to receive it. Also your customer service is top notch.
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Lees wat reviewers zeggen
This is hands down one of my absolute favorite online shops! I actually prefer buying Killstar items here rather than from the official Killstar site. They consistently have new arrivals and even item... Toon meer
Bedrijf heeft geantwoord
I've got THREE pairs of their shoes and all are AMAZING. High quality, sturdy, really quirky and simply different from your average off-the-shelf shoe. Heavy metal elegance at its best:). Customer sup... Toon meer
Bedrijf heeft geantwoord
Напишу пожалуй на русском мне так легче, metalshop.eu лучший интернет магазин, доставили мой товар на 3 дня раньше, подарив мне улыбку до ушей, и очень хорошие цены как и на продукт как и на доставку... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Metal, punk & hardcore shop with official music bands merchandise. 19321 products, low prices, everything in stock! T-shirts, hoodies, shoes, pants and many more.
Contactgegevens
Bystřice 174, 739 95, Bystřice, Tsjechië
- +44 330 808 2232
- store@metal-shop.eu
- metalshop.eu
4,4
Uitstekend
228 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing shop!!
Amazing shop!!! Great quality,,,,,,took just 2 days to receive it. Also your customer service is top notch.
20 april 2026
I had an excellent experience with this…
I had an excellent experience with this shop! Definitely will buy again from there!
15 april 2026
Metal is forever!
Delivery was quick and got what i needed, only thing happened was that upper part of boots couldn't close the buckles, to small upper part bit size it self was perfect, so i needed to send them back but i want boots anyway from your shop but how to know size of upper part of boots from the base of the calf…
11 april 2026
Antwoord van METALSHOP
Hey there! 🤘🔥
Thank you so much for your kind feedback! We’re really happy to hear that the product quality and delivery met your expectations and are at an excellent level ⚡💀 That’s exactly what we aim for every time!
We truly appreciate your support and hope to see you again soon 🤘🔥
Metal regards,
Team Metalshop
Antwoord van METALSHOP
Hello,
thank you very much for your review! We’re really happy to hear that you are satisfied with our service and product quality. 🤘
Team Metalshop
Lack of response
Lack of response when trying to get a refund. I have emailed you 3x times and tried to call but no response. It was paid via paypal credit card, so I don't have an IBAN number as you request on the return page for this credit card.
10 april 2026
Antwoord van METALSHOP
Hello,
thank you for your review. We are sorry to hear about your experience. However, we were unable to locate any email yet from your side in our system.
Please contact us at store@metal-shop.eu
or via the live chat available on our website so we can resolve this as quickly as possible. You may also reach us by phone – however, if another customer is currently being assisted, we are unable to handle two calls at the same time, so we kindly ask for your patience or to try again shortly.
Regarding the return form – an IBAN may be requested there, but for PayPal payments this is not needed, and the refund would be processed back to the original payment method used for the order.
Once the return package arrives, we will of course proceed with the refund as soon as possible.
We will be happy to help you sort this out.
Team Metalshop 🤘
Antwoord van METALSHOP
Hello,
thank you very much for your review! We’re really happy to hear that everything was great. 🤘
Team Metalshop
Antwoord van METALSHOP
Hello,
thank you very much for your review! We’re glad to hear everything was easy and that you like dark clothes — sounds like a perfect match! 🤘
Team Metalshop
Item shipped fast however the initial…
Item shipped fast however the initial shipping cost and import fee makes buying a t shirt unreasonable. Shipping was almost as much as the shirt. Find cost friendly options for customers
.
23 maart 2026
Antwoord van METALSHOP
Hello,
thank you for your feedback. We are sorry to hear about your negative experience.
We would like to point out that during the checkout process, customers are informed that additional shipping costs and import fees may apply depending on the destination country. We understand this can sometimes be frustrating, but these charges are unfortunately set by carriers and local regulations, not by us.
We truly appreciate you taking the time to share your thoughts.
Team Metalshop 🤘
Antwoord van METALSHOP
Hey! 🤘
Thanks a lot for your review! We’re thrilled to hear the delivery was fast and the service met your expectations.
Keep rocking! ⚡
Team Metalshop
Great selection of shirts and beanies
Great selection of shirts and beanies. Job well done!!!!!!
1 maart 2026
Antwoord van METALSHOP
Hey! 🤘
Thanks a lot for your review!
Awesome to hear you’re enjoying our selection of shirts and beanies. Keep the metal alive! ⚡
Team Metalshop
Defective product
Arrived to Canada quickly, great selection, however the In Flames shirt decal is not centered. It's essentially a factory second. Should never have made it out of the warehouse. It's prohibitively expensive to return.
6 maart 2026
Antwoord van METALSHOP
Hi,
Thank you for your feedback and for letting us know about the issue. We’re really sorry this situation occurred. 😔
Please fill out the claims form here: https://www.metal-shop.eu/complaints-returns/, so our claims department can review the situation. We’d really like to resolve this for you.
Thank you again for your patience and for taking the time to leave a review.
Team Metalshop
The US was shown as a place where they…
The US was shown as a place where they could ship to. However, after placing my order, I was contacted a few days later and told that I could not receive my purchase. They refunded me, but I think it is a bit ridiculous to have the US as an option in the shipping list when they don't ship there.
25 februari 2026
Antwoord van METALSHOP
Hello 🤘
Thank you for sharing your feedback! We’re sorry that your experience with the EU website didn’t go as expected.
We’d like to let you know that we have a dedicated US website: https://www.metalshop.us/
where you can place orders for delivery within the US. Your EU order was unfortunately cancelled due to shipping restrictions. ⚡🎸
Thanks again for your understanding, and we hope to see you rocking with Metalshop soon! 🎶🖤
Metal regards,
Team Metalshop
Antwoord van METALSHOP
Hello!
Thank you so much for your wonderful review! 😊
We’re thrilled to hear that you’re happy with the quality and our service. Your feedback truly makes our day!
Best regards 🤘
Team Metalshop
Antwoord van METALSHOP
Hey! 🤘
Thank you for your great review! We’re stoked to hear your order arrived fast and that you’re loving the quality of the product. Rock on! ⚡
Team Metalshop
Antwoord van METALSHOP
Hey! 🤘
Thanks so much for your awesome review! We’re thrilled to hear you’re happy with both the products and our service. Keep rocking! ⚡
Team Metalshop
Experience
Product came quickly, everything came without problems, def gonna buy again
11 februari 2026
Antwoord van METALSHOP
Hey! 🤘
Thanks a ton for your awesome review! We’re super happy to hear your order arrived quickly and without any problem! ⚡
Team Metalshop
Good online shopping experience
Good website. Easy to order and pay.
My only fault is having to use DHL for delivery. DHL don't provide an estimated time of delivery where I live, only the day of delivery.
27 januari 2026
Antwoord van METALSHOP
Hi! 🤘
Thank you so much for your review! 😍
We’re glad to hear that you found our website easy to use for ordering and payment.
We’re sorry for any inconvenience with DHL – unfortunately, we don’t have control over their delivery notifications. We really appreciate your patience and understanding, and we hope your next order will be just as smooth!
Rock on! 🤘
Team Metalshop
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