Amazing shop!!! Great quality,,,,,,took just 2 days to receive it. Also your customer service is top notch.
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Lees wat reviewers zeggen
This is hands down one of my absolute favorite online shops! I actually prefer buying Killstar items here rather than from the official Killstar site. They consistently have new arrivals and even item... Toon meer
Bedrijf heeft geantwoord
I've got THREE pairs of their shoes and all are AMAZING. High quality, sturdy, really quirky and simply different from your average off-the-shelf shoe. Heavy metal elegance at its best:). Customer sup... Toon meer
Bedrijf heeft geantwoord
Напишу пожалуй на русском мне так легче, metalshop.eu лучший интернет магазин, доставили мой товар на 3 дня раньше, подарив мне улыбку до ушей, и очень хорошие цены как и на продукт как и на доставку... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Metal, punk & hardcore shop with official music bands merchandise. 19321 products, low prices, everything in stock! T-shirts, hoodies, shoes, pants and many more.
Contactgegevens
Bystřice 174, 739 95, Bystřice, Tsjechië
- +44 330 808 2232
- store@metal-shop.eu
- metalshop.eu
4,4
Uitstekend
228 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van METALSHOP
Hello Vasilis and thank you for this 5-star review 🤩 Firstly we'd like to thank you very much for your much valued custom since 2023 🌟 We do hope you enjoy wearing your new T-shirts 🤘 and we look forward to seeing you again.. Until then, keep it metal, Caroline.
Fast delivery and high quality.
Very fast delivery and high quality. Although, the delivery was 6€ at the lowest. So I'd suggest to be buying more than a pair of items.
25 januari 2025
Antwoord van METALSHOP
Hello Dovydas and thank you for this 5-star review 🤩 We're so glad to see you've been happy with the shipping charges as well as the delivery time. We hope you enjoy the Black Sabbath T-shirt and the bracelet 🤘Until we see you again.. Keep it metal, Caroline.
Antwoord van METALSHOP
Hello Hendrik thank you for this 5-star review ⭐️🤩We hope you enjoy wearing all the T-shirts. The merch we sell is all officially licenced band merch so we're glad to see you're happy with the quality. We really look forward to seeing you again, but until then.. Keep it metal, Caroline.
Customer service and delivery serivce
Any orders above 350 lei are delivery tax free, they say, well not really. Not all services are free and they refuse to change it if you want a free one. Customer service is terrible. The order number is 2101424076.
12 december 2024
Review zonder uitnodiging
Antwoord van METALSHOP
Hello and we're very sorry to hear you've been unhappy with our services. I've not been able to locate an order using your name so I wonder if you can kindly let us have your order number so we can help you.
As I'm sure you can appreciate, these government charges for tax and VAT are completely beyond our control. We do mention on our website https://www.metal-shop.eu/s/terms-of-delivery/
** Warning for customers outside of European Union: By selecting you destination country, we deduct VAT from the price. However be prepared to pay VAT + Customs duty according to the laws of your country. If you cannot accept the shipment due to your inability to pay the customs, we deduct return costs when you get refunded
So very sorry again for any disappointment but we look forward to assisting you once we have your order number. Caroline
Update: Thank you very much for your order number & I see you ordered through our Romanian store. I'm going to ask my colleague to take a look and get back to you. Caroline
ALERT SCAMMERS!!!
If you are here wondering if this is a scam I am writing to confirm your doubts. They are selling cheap t-shirts with a print on them, they are NOT original band t shirts. Stitching is wrong, print is done very cheaply and you could probably do this at home with a cheap shirt and iron. They are NOT official retailers or whatsoever. Customer service is also awful, I had so much issues with the order and in the end it would cost me more money to return the package. Scammers!!!
Hence you've been constantly replying to this review each time with a new one, this is a verified review which means I have provided pictures as proof to Trustpilot. That you are scammers prove dozens of REAL reviews on other platforms such as Facebook, Reddit etc. Regardless, the audacity of your customer service to talk to me with such unprofessionalism and rudeness making this my worst online experience in my life is the reason for not replying anymore, I do not want to deal with your customer service ever again.
Pictures of FAKE stuff ordered from you is also available on other platforms from other customers who provided real reviews and not bought fake positive reviews like here on Trustpilot.
I hope you get cancelled so no more scams happen.
21 november 2024
Antwoord van METALSHOP
Hello Sean and I've not been able to find an order under the name Sean West. Could you kindly provide me with your order number so we can assist. We only sell officially licenced merch so I'm personally very surprised by your feedback but look forward to assisting you once we have your order details. Caroline
Edit
Hello again Sean and if you have been a genuine customer could you kindly let us have your order number so we can look into this and assist you. Thank you in advance & looking forward to hearing from you. Caroline
Update:
I'm sorry to see that you haven't replied with your order number Sean. Had you been a genuine customer I would like to think you could of given us the opportunity to assist you and look into this because we only sell officially licenced merchandise, so it's very disappointing to see the T-shirt was not up to standards. Would be great to get your order number and I'll be happy to personally look into this for you. Hope to hear from you soon. Caroline
Latest update. Thank you for updating your review Sean but could I kindly again ask for your order number so I can take a look, and if you were a genuine customer I'd very much like the opportunity to assist you. Caroline
Antwoord van METALSHOP
Hello Vilija and thank you for this 5-star review ⭐️🤩 We're so glad you received your Black Sabbath and Jimi Hendrix T-shirts quickly and that our customer support team assisted you just as fast 😃 We look forward to seeing you again, but until then....Keep it metal, Caroline.
Great service & value as always
Bought some t-shirts for myself & my son. Very happy overall.
6 november 2024
Antwoord van METALSHOP
Hi John and firstly thank you for your much valued custom since 2022 and thank you for this 5-star review ⭐️🤩We hope you and your son enjoy wearing the T-shirts (great choices BTW!) We look forward to seeing you again, but until then....Keep it metal, Caroline.
Antwoord van METALSHOP
Hello Keita and thank you for leaving us this 5-star review ⭐️🤩We're delighted to see your hoodie arrived in super quick time and we hope you enjoy wearing it. We'd love to see you again soon, but until then....Keep it metal, Caroline.
Metalshop always have a wide range of…
Metalshop always have a wide range of merchandise in all sizes and styles. Shipping is always prompt and arrives exactly how it leaves the store.
20 oktober 2024
Antwoord van METALSHOP
Hi Gail and thank you for leaving us this amazing 5-star review ⭐️🤩We do dispatch all orders in 24H and we're so glad to see your two band T-shirts arrived in good time🔥❄️We'd love to see you again soon, but until then....Keep it metal, Caroline.
High quality affordable & quirky footwear
I've got THREE pairs of their shoes and all are AMAZING. High quality, sturdy, really quirky and simply different from your average off-the-shelf shoe. Heavy metal elegance at its best:). Customer support was great too- they went to great lengths to explain to me all the details re the shipment, customs fees etc. People constantly ask me where i got the shoes from! Warmly recommended.
11 november 2024
Review zonder uitnodiging
Antwoord van METALSHOP
Wow, thank you for this incredible review! 😊 We're absolutely thrilled that you're loving your shoes and our service. Your description of "heavy metal elegance" is spot-on and we might just borrow that phrase! 🤘
It's fantastic to hear you're turning heads with your unique style. We can't wait to see what you'll rock next!
Keep being awesome,
Team Metalshop
Antwoord van METALSHOP
Hello Petar and thank you for leaving us a 5-star review ⭐️🤩We're glad to see your 🖤Black Heart hoodie arrived in a timely manner & that you're pleased with the item your ordered. We hope it keeps you warm during the winter 🔥❄️We'd love to see you again soon, but until then....Keep it metal, Caroline.
Best Internet shop ever
Напишу пожалуй на русском мне так легче, metalshop.eu лучший интернет магазин, доставили мой товар на 3 дня раньше, подарив мне улыбку до ушей, и очень хорошие цены как и на продукт как и на доставку (живу в Латвии и 9 евро, это прекрасная цена доставки)
25 oktober 2024
Antwoord van METALSHOP
Hello Roberts and thank you for leaving us this fab 5 star review 🤩 We're delighted to hear that your Altercore boots 🥾🥾reached you in quick time and hope you enjoy wearing them. We hope to see you again soon but in the meantime...Keep it metal. Caroline
Привет, Робертс, и спасибо, что оставили нам этот потрясающий 5-звездочный отзыв 🤩 Мы рады услышать, что ваши ботинки Altercore 🥾🥾 доставлены вам быстро, и надеемся, что вам понравится их носить. Мы надеемся вскоре увидеть вас снова, а пока... Продолжайте в том же духе. Кэролайн
Antwoord van METALSHOP
Hello Ingrid and thank you for leaving us this 5-star review ⭐️🤩We do dispatch all orders in 24 hours and it's great to see your items were delivered quickly 📦😃We hope to see you again soon, but in the meantime....Keep it metal, Caroline.
Antwoord van METALSHOP
Hello,
Thank you for your feedback! We’re glad you liked the T-shirt and that the shipping was fast. :-) Enjoy, and we look forward to your next visit!
Best regards,
The Metalshop Team
arrived quickly
arrived quickly, easy to get ahold of customer service (human) if troubles arise.
9 oktober 2024
Antwoord van METALSHOP
Hello Lina and thank you for leaving us a 5-star review ⭐️🤩We know how important human contact is and our passionate customer service team are always on hand to assist. Enjoy all the items you ordered and we hope to see you again soon, but in the meantime....Keep it metal, Caroline.
Good quality shirts
Good quality shirts
Fast shipping
No problems at all
Very happy with everything
I've ordered a few shirts from Metalshop twice now. And it is truely one of the best places to get band shirts and merch in general. I live in Estonia so most places don't ship here or there are other problems
7 oktober 2024
Antwoord van METALSHOP
Hello Keyssi and firstly thank you for leaving us this amazing 5-star review ⭐️Secondly, thank you so much for your much valued custom since 2023 🤩You're a real star.
👻💀We hope you love wearing your new T-shirts and we look forward to seeing you again but in the meantime....Keep it metal, Caroline.
Amazingly fast shipping to Lithuania
Amazingly fast shipping to Lithuania. It took 5 days to arrive. My wife is very happy with her Volbeat hoodie and a t-shirt.
19 september 2024
Antwoord van METALSHOP
Hello Linas and thank you for leaving us this fab 5-star review 🤩We're delighted to hear that you and your wife are happy with the Volbeat T-shirt and hoodie.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.
The items were safely packed
The items were safely packed. The items were dinner plates and soup bowls from Killstar, black with a embossed subtle pattern. They have the dark aesthetic without looking like Halloween table wear. I bought the small bowls and plates.
19 september 2024
Antwoord van METALSHOP
Hello Freyr, thank you for leaving us this 5-star review🤩 We're delighted to see you were happy with our careful packaging and the Killstar Isoladem plates. 🧀🥖🦇💀🖤We're certain your table is going to look spook-tacular.
We really forward to seeing you again soon but in the meantime....Keep it metal and have a FAB Halloween, Caroline.
Antwoord van METALSHOP
Hello Igor and thank you for leaving us this 5-star review. We're delighted to see you were happy with our dispatch time & the delivery of your iron Maiden cap which we hope you enjoy wearing.
We very much look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.
Good product,fast delivery.
4 september 2024
Antwoord van METALSHOP
Hi Dainius and thank you for leaving us a 5-star review. We're delighted to see you're happy with your Meshuggah beanie as well as the delivery. We very much look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.
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