⭐⭐⭐⭐⭐ Outstanding customer service from Mettle. After receiving a new iPhone, I found myself locked out of my Mettle account. I spent several days trying to regain access on my own and excha... Toon meer
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Lees wat reviewers zeggen
These guys at mettle are absolutely fantastic, I got scammed by a caller & I couldn’t sleep or eat with worry… mettle managed to reimburse the full amount & kept me up to date with it all!! Truly the... Toon meer
I’ve been a Mettle customer for 2 years. Excellent account and so easy to use. I had some fraudulent transactions this morning - naturally a very worrying thing to happen - Mettle live chat resolved... Toon meer
I was recommended Mettle by a business friend & I’ve been thoroughly pleased with all of my interactions so far. The set up process went smoothly & now I’m using the app it just makes business banking... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Mettle
Geschreven door het bedrijf
Mettle is the free business bank account by NatWest that helps small businesses get paid faster and better manage their finances. It’s built for small businesses, startups, limited companies and sole traders.
Customers can apply for an account in minutes, create and send customised invoices and connect to accounting software to help keep track of their books. The account comes with a UK account number and sort code and an in-app chat feature so that customers can speak to real people when they need help.
Contactgegevens
Verenigd Koninkrijk
- support@mettle.co.uk
- mettle.co.uk
4,6
Uitstekend
6K reviews
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New business bank account - great option
The application process is straightforward, it did however take a little while for my application to get approved BUT the communication and updates I received whilst I waited was fantastic! My account was approved, and I’m enjoying how easy the app is to use. I would definitely recommend it.
25 april 2026
Antwoord van Mettle
We appreciate you leaving a review and sharing your experience with us. Hearing how you use your Mettle account helps us keep improving the app.
If you have any further feedback or ideas, please drop us a line at support@mettle.co.uk or through the in-app chat.
Antwoord van Mettle
Thank you for the positive review. We're glad to hear you're having a positive experience with your Mettle account so far.
Customer feedback is incredibly important to our team, so feel free to message us anytime at support@mettle.co.uk or via the app.
Great service and once you mettle you…
Great service and once you mettle you wouldn’t change .
23 april 2026
Antwoord van Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Excellent app
22 april 2026
Antwoord van Mettle
Thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now.
Please don't hesitate to message us in-app or at support@mettle.co.uk if you ever have any feedback to share.
Love how you can categorise payments
Love how you can categorise payments, makes it very easy for accounting
22 april 2026
Antwoord van Mettle
Thanks for sharing your feedback with us. We're pleased that Mettle is meeting your needs.
We're always looking to learn from our customers, so please don't hesitate to reach out through in-app chat or at support@mettle.co.uk with any future feedback.
My son has a mettie account and has…
My son has a mettie account and has nothing but problems accessing his account to transfer money
It’s a disgrace not being able to get his money as I am now financing him until he can access his money
21 april 2026
Review zonder uitnodiging
Antwoord van Mettle
Hi Mary, I am sorry for the inconvenience your son has experienced.
Please could you ask him to get in touch with us directly through our in-app chat or via email at support@mettle.co.uk so we can review this further?
Easy to use and does everything you…
Easy to use and does everything you need to do without too much flicking from screen to screen
20 april 2026
Antwoord van Mettle
Thank you for the positive review. We're glad to hear you're having a positive experience with your Mettle account so far.
Customer feedback is incredibly important to our team, so feel free to message us anytime at support@mettle.co.uk or via the app.
No headache just simplicity …
With all of the changes HMRC are doing making tax digital
Finding mettle has made something that could of been a headache into something that anyone could do even with no prior knowledge like me so I’m very grateful
20 april 2026
Antwoord van Mettle
We appreciate you leaving a review and sharing your experience with us. Hearing how you use your Mettle account helps us keep improving the app.
If you have any further feedback or ideas, please drop us a line at support@mettle.co.uk or through the in-app chat.
Mettle is perfect for making pots for…
Mettle is perfect for making pots for different expenses. It is easy to use and the help function is brilliant. It has connected seamlessly to Freeagent for MTD. Overall I am really pleased with this account.
20 april 2026
Antwoord van Mettle
We appreciate you sharing this review. It's awesome to know that you're getting so much value out of the pots!
We're always building new features, so let us know at support@mettle.co.uk if there's anything else you'd like to see.
Antwoord van Mettle
We appreciate you leaving a review and sharing your experience with us. Hearing how you use your Mettle account helps us keep improving the app.
If you have any further feedback or ideas, please drop us a line at support@mettle.co.uk or through the in-app chat.
Antwoord van Mettle
Thank you for sharing your experience. We appreciate you taking the time to leave a review and are pleased Mettle is working well for you.
Should you have any suggestions in the future, please reach out to us at support@mettle.co.uk or via the in-app chat.
Antwoord van Mettle
Thank you for the positive review. We're glad to hear you're having a positive experience with your Mettle account so far.
Customer feedback is incredibly important to our team, so feel free to message us anytime at support@mettle.co.uk or via the app.
It’s a great bank
It’s a great bank. I’ve never had a problem with any of our services. Extremely helpful staff and very security conscious, which is good to hear these days.
18 april 2026
Antwoord van Mettle
We appreciate you leaving a review and sharing your experience with us. Hearing how you use your Mettle account helps us keep improving the app.
If you have any feedback or ideas, please drop us a line at support@mettle.co.uk or through the in-app chat.
I’m so glad I have set up all my…
I’m so glad I have set up all my banking with Mettle. It’s so easy to use, it keeps all my receipts / income in one place. Highly recommend. 10/10
17 april 2026
Antwoord van Mettle
Thank you for taking the time to share your feedback, Mandy. It's great to hear that Mettle is working well for you right now.
We value your input, so please reach out via in-app chat or at support@mettle.co.uk if you ever have more to share.
Antwoord van Mettle
We really appreciate you taking the time to leave this review. It's fantastic to know you're having a great experience with Mettle!
We're always looking to improve, so feel free to drop us a message at support@mettle.co.uk or via the in-app chat.
Antwoord van Mettle
Thank you for the positive review. We're glad to hear you're having a positive experience with your Mettle account so far.
Customer feedback is incredibly important to our team, so feel free to message us anytime at support@mettle.co.uk or via the app.
Good but still needs improvement!
I love the full online layout and I like the invoicing and categorisation of expenses and payments recieved. Also the ability to down load this when needed to review.
However not being able to open a 2nd account or change to a limited company has forced me to move my asset capital to another business account.
10 april 2026
Antwoord van Mettle
We appreciate you leaving a review and sharing your experience with us. Hearing how you use your Mettle account helps us keep improving the app.
If you have any further feedback or ideas, please drop us a line at support@mettle.co.uk or through the in-app chat.
Antwoord van Mettle
Thank you for taking the time to share your feedback. It's great to hear that Mettle is working well for you right now.
We value your input, so please reach out via in-app chat or at support@mettle.co.uk if you ever have more to share.
Brilliant app for my small business
Brilliant app for my small business. Does everything I need
8 april 2026
Antwoord van Mettle
"Thank you for sharing your experience. We're really happy to hear that you're enjoying your Mettle account.
We love hearing from you, so please drop us a line at support@mettle.co.uk or through your in-app chat at any time if you have any feedback."
I’ve been using Mettle for my business…
I’ve been using Mettle for my business banking. The app is very easy to navigate and it works with free agent which is very useful. Thank you.
7 april 2026
Antwoord van Mettle
"Thank you for sharing your experience. We're really happy to hear that you're enjoying your Mettle account.
We love hearing from you, so please drop us a line at support@mettle.co.uk or through your in-app chat at any time if you have any feedback."
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