Terrible buying experience. I purchased TWO custom vehicle sets almost a year ago and have yet to receive either one. I have reached out via email and chat and have either been completely ignored or t... Toon meer
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Very very poor customer support. Upon receiving my custom order, the wheels didnt fit and some of the instructions simply didnt put together, forcing me to find pieces i had lying around to fix their... Toon meer
My order MC 13934 was sumitted on 1/17/2026 but didn’t recieve it until around the10th of August 2026 (over 200days) way too much time. The pictures I sumitted showed the vehicle to be color tobe M... Toon meer
Final piece looks absolutely nothing like the images that were submitted. Do not waste your time hoping that the AI creations then advertise even come close to the original image. 2 stars because I... Toon meer
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Custom model - don't order it
First, the company mis-advertised to not tell that custom builds take 5-6 months. Then, they did not want to return the money after order was submitted (I was told 2 months max). After that, when I received my model (which was overall decent), 4 pieces were missing. I sent them an email with pics and no on responded or offered to send me the pieces or resolve it in any manner. Very disappointed, don't recommend.
Horrible experience
Horrible experience. Legos didn’t come with clear directions and the ones that did come didn’t work. There was no one to call or email about it. Very genuinely disappointed. And took extremely long time to receive.
NOT REAL LEGO
You can buy these for half the price from other places, they are just fake Lego from china, only writing this now because they keep trying to bribe me.
Wow beautiful well made replica of the…
Wow beautiful well made replica of the car I sent, satisfied with my order so worth the wait!
Just note that they don’t specify an estimation of when you will receive it but personally I Ordered on the 17th of March and received the 7th of October.
Other wise what a great gift 🎁
Better Off Building It Yourself
Like everyone else, it took about 4 months for them to send me a version of my 72 Chevelle. Which I knew they weren’t going to get it right, but what they sent looked like a 4 year olds version of it. I was absolutely livid that they spent that much time and my money just to give me a load of crap. I love their standard builds, but they definitely drop the ball on any custom builds. I was able to use a combo of their parts and my parts to make a significantly better build and it only took me a weekend. It helps to build a few yourself, so you get use to the kind of techniques they use to build these. Once you’re comfortable enough and feel like you have the right parts, just build it yourself. You’ll feel more empowered once you get it right. It’s all about building, messing up, and trying again until you get something you feel looks right. I’ll still continue to piddle with mine, but it’s at least 90-95% the way I wanted it. And 100% better looking than what they came up with.
Do not trust!
Ordered from this company in June 2026 without researching them first, and whilst I was hopeful all of the negative reviews on here are the truth. Package arrived 3 months later and had missing pieces but most importantly does not resemble my custom vehicle one bit. The bricks are cheap quality and the model itself doesn’t hold together well. I have tried to request a refund however no reply from email or live chat in 3 days! Do not trust the reviews on their website as it is AI fuelled, do not buy if you don’t want to be disappointed!
Being 6 month now. Edit finally recieved
Being 6 months now not even recieved design. Whenever check order last two times it's being about 3 weeks and apparently to them only 3 days have passed on the estimated time.
Finally got it yesterday. Looks as described in pictures just haven't received instructions so currently looking into it.
0 stars
If i could, i would give zero stars. The custom build took 6 months to turn up. It was in the wrong colour and instructions for the front grill were missing. I reported it via live chat and nobody responded for 3 days. Thenni did get a responce who said they would pass it on. 1 month later and no response. Totally useless and no money back.
Terrible
Terrible, I paid £80 for a custom model of a Ford focus RS. It took 4 months to arrive. Consisted of no more than 100 bricks, the online instructions were very unclear. Very Small basic model car. Would have been better off sticking with Lego. Only managed to build half of it - fit for the bin. This website/company is a total scam. Please avoid and save your money. Unable to add a photo but happy to provide if I could.
Custom Lego Car Scam
I ordered a custom Lego car in early December, it arrived 6 months later. It was supposed to be a Christmas gift, so that defeated the whole purpose of the gift. I asked for a refund and they refused because "it was a custom order". However, they hadn't started production on it until 5 months after I placed the order. Clearly just a money grab and refusal for refunds. It cost me nearly $115 and when it finally arrived, the renderings look nothing like the car I sent them pictures of, and there were no instructions. Biggest waste of $115 of my life. Tried to dispute with my CC, but the dispute rendered me responsible anyways. Extremely frustrating, and I wish I could give them 0 stars and see their business go under. I'm not the only one experiencing this, either. Scam, don't waste your money.
Ordered custom build
Ordered custom build in December and got it 5 months later. Plus when my friend opened it up, none of the QR codes were the build instructions.
Their live chat is not live and their "respond within several hours" is not true. Practically worst customer experience I have ever had
I have been waiting for over 6 months…
I have been waiting for over 6 months and won’t answer me steer clear
SCAM
Do not waste your time with this company. I've been waiting since December for my custom car and when I message them all they say is basically "we're sorry, it will be done eventually." And they refuse to refund you because your money has "already been allocated to resources and time for your car." What resources and time? It's been sitting in a queue since i ordered it. My order has been stuck on ~4 days until design for almost 2 months now
Absolute Scam, Never Received Order
Order a custom MiniCubez on the 4th January, sent so many emails asking where it is, never get a response. AVOID! You’ve been warned…
After seeing this and thinking it was a…
After seeing this and thinking it was a great idea I ordered a custom order for my partner for christmas. The wait time was no where to be seen on anything I read.
After waiting 6 months for it to turn up, it arrived with no QR code to get instructions on how to build. They did send the QR code in a bot chat on the website but it only lasts 7 days and if no reply gets deleted.
We now have a half-finished car (of which some of the pieces are missing) and no way to finish it.
I have sent off chats on 3 more occasions to try and get them to send the instructions but no answer.
Would not recommend buying to anyone.
Such a waste of money
SCAM..
SCAM..
ordered in december 2025 a custom motorbike, sent 5 pictures of my own motorbike with different angles.
I recieved 5 months later a bag of pieces that could have been designed in an hour by a 10 year old.
Nothing like advertised or the pictures i sent.
Also ordered the licence plate based on my own bike and did not recieve this.
Tried using buyer protect from paypal but they rejected claim.
Keep away......
Do not use, it's a scam
Scam. Item was never posted, tracking number created, but they never sent the parcel. Then no responses from support. Money down the drain.
Dodged a bullet.
Sent a message to ask about an item for the car stand quick before ordering and didn't get a response till a month later when I HAD to MESSAGE them again to tell them what's going on, I only had one question and they couldn't answer that before ordering, lucky I'm reading all these reviews and seeing how much worse it is when you buy their product.. oh HELL nah.
Would give zero stars if I could
Would give zero stars if I could. Avoid at all costs. Placed my order on the 8th of February. It is now 27th of April and still no communication. The second they took my money, they went radio silent. Absolute scam.
Scam site
Scam site. End of.
Took them 5months to tell me they lost my photos and I need to reupload them, then they claimed they werent good enough (untrue). Offered 50% refund lol. Im honestly doubtful they are still producing after realising they can just scam and defer people indefinitely.
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