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Mixam Inc. Reviews 5.535

TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

High quality professional printing, with many, many options, at an exceptionally reasonable price. The website takes some work to figure out, but once you get going you can easily submit your job. Wor... Toon meer

Beoordeeld met 5 van de 5 sterren

As a professional artist, I needed a printing source. After scanning through the website to learn how to use it I trusted it and developed an intuitive procedure to upload many pdfs and use the built... Toon meer

Beoordeeld met 5 van de 5 sterren

Besides some mishaps when it came to printing (that's my fault for not checking the proofs), it's a wonderful service to print books at a great cost and good turnaround time. Had some real trouble get... Toon meer

Beoordeeld met 1 van de 5 sterren

Every order I had made has had an issue. Damaged product, late shipment that led to me missing deadlines on my end. and most recently I am missing 10 books in my order and have been trying to get some... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Prints en uithangbordenwinkel
  2. Business to Business-service
  3. Digitale afdrukservice
  4. E-commerceservice
  5. Copyshop

Geschreven door het bedrijf

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Geschreven door het bedrijf

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contactgegevens

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4,4

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 2 van de 5 sterren

POOR QUALITY CONTROL

I’ve used Mixam three times to print a photography zine (8.5x11, perfect bound with gloss pages). My first two orders (100 and 150 copies) were excellent. The print quality was outstanding—great contrast, vibrant colors, and sharp images that truly represented my work. I was thrilled, and both runs sold out within days. The project even gained visibility through Hawaii Public Radio, driving strong demand.

For my third order, I increased the quantity to 300 copies ($1,907). Unfortunately, the entire batch was a major disappointment. The photos printed with dull colors, poor contrast, weak tonal range, and an overall hazy, unsharp appearance. The result does not reflect the quality or reputation of my photography.

I reported the issue promptly, but the response from Mixam has been limited to generic emails with no meaningful resolution. Mixam explained that my last order was printed at a different production facility from my first two orders. I have now spent $3,028 including shipping on 300 copies I cannot sell. Mixam has not offered a reprint or refund.

This situation has directly impacted my business. Due to continued demand following my media exposure, I am still receiving inquiries—but I have no product I can confidently offer. I was also forced to withdraw from an art fair where I had planned to sell these zines.

Based on my latest experience, I cannot recommend Mixam. The lack of accountability and resolution for a clear quality issue is unacceptable.

13 april 2026
Review zonder uitnodiging
Logo Mixam Inc.

Antwoord van Mixam Inc.

Hello Bryan, We’re sorry to hear that you’re unhappy with the colors in your latest order, especially after such positive experiences with your previous runs.
Printing can come with natural color variations between orders and even within the same order. Choosing a different press at checkout can also mean your order is produced at a different facility than before, which may lead to some color differences.
From the photos shared so far, we can only see expected digital print variation. That said, our team is still looking into this for you.
We’d really appreciate you continuing to communicate with us so we can bring this to a resolution. This may be to reassure you that the colors are within expected tolerance, as different does not always mean incorrect, or to investigate further and identify whether an error has occurred.

Beoordeeld met 3 van de 5 sterren

Zines arrived late with no…

Zines arrived late with no communication from Mixam.

15 april 2026
Logo Mixam Inc.

Antwoord van Mixam Inc.

Thank you for your feedback, and we are sorry for the confusion around the delivery timing. We did send a message advising of a change to the estimated date. We did then need a little more time in production, and we weren’t able to let you know before the order shipped. We’ll be looking into why that second notification wasn’t sent as expected.
We really hope you’re happy with everything else in your order. If you’re ever working to a tight deadline, please let us know before placing the order, we can check current production schedules and offer the best guidance to try and help meet any required dates.

Beoordeeld met 3 van de 5 sterren

Bad Messaging made for Unneeded Stress

Printing is great. Customer service is responsive and very friendly. I convinced an organization to use Mixam.

But, after paying extra to have the prints delivered next day, I received a message in the early morning that my job had shipped by GROUND. This nearly gave me a heart attack, and certainly ended my intended sleep-in at the hotel as I was so upset and tried to contact you. It turns out it was indeed sent next day, but what is the point of a message system if it is sending out-of-date and/or wrong info? I was loyal to Mixam, but I will try a different service next time because I will never get back the morning when I panicked because of the wrong info in the message I received from Mixam.

14 april 2026
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Antwoord van Mixam Inc.

Hi Bristow, Hi there,
Thanks for your feedback, we are sorry for any confusion.
To clarify, the shipping notification still showed the original method because the upgrade was applied after the order had already been confirmed. We did advise on the chat it wouldn't be updated on your order and to keep an eye on the tracking , but we're sorry if that wasn’t made clearer.
The courier tracking link will always show the service and delivery date, which in this case reflected the upgraded next day service.
That said, we’re glad everything arrived as expected and that you’re happy with the print quality and service.
We hope you’ll consider giving us another try.

Beoordeeld met 4 van de 5 sterren

The prints came out beautifully

The prints came out beautifully! When printing was stopped a second time after my acceptance of the proof I called them and told them that the new projected delivery date was going to be too late for my daughter's memorial. They made it right and expedited the shipping.

21 april 2026
Logo Mixam Inc.

Antwoord van Mixam Inc.

Hi Kelly, Thank you so much for taking the time to share this with us.
We’re really glad to hear that the prints came out beautifully, and that we were able to support you when timing became so important. It means a lot to know the order arrived in time for such a meaningful occasion.
We truly appreciate you trusting us with something so special. And we’re grateful we could play a small part in helping you during that time.
If there’s ever anything else we can help with, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Great quality

Great quality, great price, delivery promise met.
Outstanding guidance during the proofing process.
Made absolutely sure that our 32-page A6 booklet was printed with all margins correct and alignments proper.
Thank you Mixam

21 april 2026
Beoordeeld met 5 van de 5 sterren

Throwing out my last review

Throwing out my last review, because I'm incredibly happy with how my issue was handled. Responses were slower than I like, but the end result was positive and I will be ordering again. Thanks!

27 april 2026
Review zonder uitnodiging
Logo Mixam Inc.

Antwoord van Mixam Inc.

Hi Kenz, Thanks so much for your new review, we’re really glad we could help and turn things around for you.
We’re sorry it took us a little longer than expected to complete all the necessary data checks and get everything fully resolved, but we truly appreciate your patience.
If you’d be open to it, we’d really appreciate you removing the previous 2 star review. It means a lot to us. Thanks again for your support, we look forward to your next order.

Beoordeeld met 5 van de 5 sterren

Yearbooks

Despite some mixed reviews online we used Mixam to school yearbooks. And I'm glad we did! The site was pretty easy to use, the price to print the books was reasonable, they arrived on time, and the quality was excellent.

18 april 2026
Beoordeeld met 3 van de 5 sterren

Subpar Customer Service

I can’t fault Mixam for UPS losing my package… but I wish Mixam had stepped in to help me as soon as they saw my claim (UPS also notifies the sender when there’s a delay) because I had ordered expedited 3-day shipping, and now that my package has finally been found it’s still taking a week for it to arrive. It would have been nice if it Mixam offered me some sort of way to make up for it, beyond offering to reprint if the package was totally lost. Good customer service goes a long way. It’s too bad Sticker Mule does not print books! They are quick to help when I have any issues.

17 april 2026
Logo Mixam Inc.

Antwoord van Mixam Inc.

Hi Mrs Hude, Thank you for taking the time to share your experience with us and we are sorry that the carrier has let us both down by mis- scanning your package.
On this occasion, we didn’t receive notification of the delivery issue until you reached out. While carriers may sometimes send updates, if a package has been scanned or routed to an incorrect depot, these don’t get advised to us, so we may not be aware of a problem immediately. That’s why we always encourage getting in touch as soon as something seems off, and we can step in and help much more quickly that way.
It’s also worth noting that delivery dates are estimates. Once an order has been shipped, it’s in the hands of the courier, and things like delays or missed scans are outside of our control.
We can see that our team has been supporting you and monitoring this closely, and the tracking now looks to be moving again, which is a positive sign. We’ll continue to keep an eye on it to make sure it reaches you as expected.
In situations like this, we’re able to offer either a replacement or a refund, but not both. We still want to support you as best we can within those guidelines.
We really appreciate your feedback, it helps us continue improving the experience we provide.

Beoordeeld met 3 van de 5 sterren

Book

The delivery time was great and the whole entire process to get the book printed was great and smooth. However, there were some print lines on some of the prints that were pretty noticeable.

10 april 2026
Logo Mixam Inc.

Antwoord van Mixam Inc.

Hi Patrick, Thank you for the kind words about the delivery time and overall experience, it’s great to hear the process felt smooth from start to finish.
We’re really sorry to hear about the print lines on some of your copies, though. That’s not the quality we aim to deliver. In the review invitation you received, we do recommend reporting any issues like this directly to us, as it allows our team to step in and make things right as quickly as possible.
It’s a simple process, just head to your order, click the “Report an Issue” button, fill out the form, and include a few photos of the problem. Once that’s submitted, the team will take care of the rest for you.

Beoordeeld met 5 van de 5 sterren

Custom Coloring books for my 30 year class reunion

I had an issue with my shipping date. I needed the books before April 24th. Customer service was excellent, very patient and through on their explanation.
My coloring books turned out beautiful.
Very pleased.
This was my second time ordering from this company.
I'll be purchasing again.

17 april 2026
Beoordeeld met 4 van de 5 sterren

Little lack of communication for one…

Little lack of communication for one project and a bit of stumbling for the mistakes. They did do good and took care of shipping was just that, if communication had been on point things could have worked out much simpler. But the product is beautiful and will gladly work with them again.

10 april 2026
Beoordeeld met 5 van de 5 sterren

An Unmatched Printer We Trust

My company, Studio Skye-Tiger, has been using Mixam since before it was even a company, with only me as a single comic creator. Since then, I've relied on Mixam for it's high quality of both printing materials and process, but their also customer service. Our shipping also often arrives earlier than anticipated, which is always good. We recommend Mixam often and with the highest praise to all of our peers in the comics community who want to self-publish.

15 april 2026

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