MKM Building Supplies Reviews 

Lowest online price, including delivery, that I could find in my area. Delivery took 2 weeks which was fine by me. Helpful and friendly driver delivered, all my items were undamaged and good quality. An update on the delivery status (email, text or call) would have made it 5* but still very pleased overall.

We have been looking for porcelain paving for our garden for a long time ,went to mkm in wigan ,and met Damian Priestley from sales ,who went above and beyond to help us finally find exactly what we wanted ,He was so patient and helpful even though my wife went back 8 times ,to look at the same slab ,i would highly recommend MKM and many thanks to Damian Priestley for his outstanding customer service.
Thanks again Mrs Angela Galvin

MKM Leeds.
First time ordered from MKM Leeds. Main reason - free local delivery and they are only 2.5 miles away from me.
Couple of sheets of plasterboard and some loft boards.
Received and email saying they will aim to deliver Thursday or Friday. I tried to clarify, but was told they won't know the time till the morning of the delivery.
Thursday I receive a call from the driver saying that he is outside my property (while I am at work).

He offered to leave everything outside the property, which I was okay with. Luckily rain was not forecasted.

The only negative at this point is communication, which could be improved to avoid situations like this. I could've been at home to accept the delivery.

Dont believe what they say about having as a trade 1000 pounds credit.I bought something for 420 pounds and they called me to pay this or no new order.

Whilst building our home on the Isle of Mull, we used MKM in Oban.
They where absolutely fantastic, priced matched when they could, we had no issues either deliveries, which were free, always super helpful. Understanding of our lack of knowledge, always advised us on the best products. We ended up only using MKM, they were absolutely brilliant.
Big shout out to Steven Bruce , Duncan and Stacey, thank you so much, we love our MKM house.
5☆.

I am currently working on a small single storey Extentioni cannot recommend MKM (Gloucester branch) enough
Ricky and his team cannot be more helpful, everything I need is available or if not is sourced for me in a very professional way. I will continue purchasing all my materials from MKM and would strongly recommend anyone looking for any type of building Materials to do the same

Ordered a small quantity of architrave wood from the Lladudno Junction branch late Sunday afternoon. Imagine my shock when a polite and courteous driver delivered right to my front door at 11.00am Monday morning! The wood was good, well selected and prepared, and well wrapped. Such good service is rare in this cruel day and age. WELL DONE MKM

I ordered a ton bag of top soil from MKM via their website, the process was flawless.
The product was delivered today 03/09/25 by Wayne (Grantham Branch) who called me to state he had arrived with his Hiab to deliver the soil. I must say Wayne was fantastic, he went out of his way to assist and dropped the soil over the wall which will save my poor back with hauling it from the driveway.
Nothing was too much of a problem, many thanks Wayne you are a credit to MKM.

I visit MKM to purchase some wood. I was helped by Cara Seymour who was exstremely helpful. She went out of her way to check on how much timber I needed against my measurements, nothing was too much trouble. The delivery was also free and yesterday they arrived first thing. Thank you I will be return.

A brilliant company. Fast, efficient and kind. Overall a pleasure to work with and I will only use them for future projects.

Thanks team.

I cannot recommend MKM Leeds Branch highly enough, especially Mally. Throughout my home extension project, he has been professional, knowledgeable, and incredibly helpful. Mally went above and beyond to recommend the right products, organise everything I needed, and ensure deliveries were timed perfectly around my busy schedule.

On one occasion, I was at work during a delivery, and with Mally’s advice I provided instructions and images of where items could be left. To my surprise, the driver went the extra mile and neatly stacked everything in my garage — something I’ve never experienced with other suppliers.

The whole experience has saved me time and stress, and it’s clear that customer care is a real priority at MKM Leeds. I will 100% be recommending Mally and MKM to anyone looking for reliable and professional service.

Excellent advice and service from Paul at the Sleaford branch. He was very knowledgeable and advised me brilliantly regarding my stud work/tools and processes that he'd used. Also, the best value that I've found. I can not recommend this branch enough. 5 stars.

Waited around 3 weeks for an incorrect cabinet. They delivered a larger cabinet than one on my quote because the one requested was out of stock. I did not know it was the incorrect size until there was an attempt to install it. So they tried to charge me an additional 50% for a replacement in the correct size but different colour because the item I ordered was no longer in stock. After establishing that the wrong cabinet was delivered, they did offer a replacement at no extra charge. However, they only had a different colour in stock and the one I needed was no longer available. Despite this, they disputed there was no inconvenience and I should have checked the item was correct. No apologies for their own staff not checking they received the right item and excuses it as normal. After back and forth communication did they finally offered me a 50% refund on the incorrect item.

Had I total bathroom refit supplied by mkm Bridgend . Matt came and measured up and designed a bathroom for me . He consulted with the fitter and delivered the materials when needed . High quality ,low price .excellent service from start to finish . would highly recommend

We recently purchased a kitchen from MKM Shrewsbury. We were looked after by Beccy who designed the kitchen ( I think it was her first design for the company). The quality and finish of the kitchen cabinets is very good but it was the customer service that made all the difference - contact was easy, nothing was too much trouble and anything that needed to be done was done efficiently and timely. The delivery drivers are also friendly and helpful - deliveries came when they were supposed to and things were well packed. If Becky was not available then Dan was always able to assist. Everyone in the store was friendly and keen to help.

I think I need a new bathroom after seeing the Brad Pitt lookalike delivery driver at Wildene Drive ;-)

*** Edit*** Updated my review as I had a phone call from mkm wakefield after leaving the review. They advised they hadn't received the email and after looking into it the email address on Google was incorrect. I sent them the intended email an extremely helpful sales advisor(Katie M) contacted me again and couldn't apologise enough for the damaged goods and did everything she possible could to rectify the issue. Sometime things go wrong but it's how a company rectifies it that makes the difference. I have since put another order in through Katie and had no issues. Thanks again Katie for the help, you've completely changed my view on mkm and I shall definitely use you again. ***

First and last time I'll use MKM building supplies wakefield. 2 of the 3 lengths of 3.6m timber were so damaged down the face they couldn't be used (see pictures). I order 25 lengths of roof batten and 8 of them all bowed and twisted, which again couldn't be used. When the delivery driver arrived he was asked if it could be left to the side of the drive to allow me to get the car on. He literally left it across the drive and lent up again the builders sack, so makes sense as to why the battens were all bent. 100% do not waste your money. I've used other suppliers since who are not only cheaper but actually care about their customers. I emailed mkm wakefield with my issues and they didn't even reply. I never usually leave bad reviews but this definitely warranted it.

MKM COLWICK, NOTTINGHAM

The most unprofessional company I’ve dealt with !!
Made an order, paid in full & booked a delivery day (Saturday morning) I then arranged 2 x builders for the day.
By 11 am order hadn’t arrived so rang to chase it up as MKM close at 12 noon.
Well, well, well….my order wasn’t on the delivery list and was never going to be !!!! Reason ? They’d lost the order sheet?
How can an order that’s been booked in be missed? Absolutely disgusting. I had 2 x builders hanging around all morning with nothing to do, but obviously still needed paying. Didn’t get offered any compensation for loss of money so cancelled and had a refund. This is not the first time they’ve let me down but it is the last. We have Jewsons, Fearn’s, B&q, Keyline, John A Steven’s who have been around for years with no problems. I know where I’m going in future.

Received top services from the guys in the Gloucester branch. They were also friendly, professional and knowledgeable on the products I was looking for. Made arrangements to get my purchase delivered same day.. what more could you possibly ask for ? Will definitely be back to buy more

The Canterbury branch MKM is the best! We are so thankful Jack and Darren both have immensley helped us even arrange haulage delivery for asap reasons

We have done a quater of an acres drive way and abit of patio. Mkm sorted everything out even after delivery they ring you to ensure you are all happy and fine. The customer service is brilliant i am so glad and thankful for everything you guys have done going above and beyond. Thanks Jack for finding the block paves even if it's from another part of the country. Thank you for helping us source everything we needed and quick deliveries. The white house