Excellent communication and service. Timing for arrival and availability were as specified. Pre ordered the Woodflex acoustic panels and I’m very happy with the product. They’re easy to install and... Toon meer
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I had a seamless experience with Modern Furniture especially helped by Tarli who is quick, efficient and really helpful. I used their Woodplex as I needed a flexible wooden Onsen look finish for the w... Toon meer
Bedrijf heeft geantwoord
The team were fantastic in helping me get the right package, as originally not right.
Bedrijf heeft geantwoord
The product itself looks good when built - but the engineering of the design is quite poor. Pilot holes don't line up as indicated for construction - so it takes a little bit of ingenuity to complete.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Modern Furniture.com.au - We have a huge range of Modern, Scandinavian and Designer Furniture that we have readily in stock and ready to ship Sydney, Adelaide, Perth, Brisbane & More! You can even buy online and pickup from our Melbourne .
Contactgegevens
352 Boundary Road, 3172, Dingley Village, Australië
- 1300 557 679
- sales@modernfurniture.com.au
- modernfurniture.com.au
4,6
Uitstekend
162 reviews
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Great product & delivered quickly - construction was a little challenging
The delivery time of the credenza we ordered was great - it got to us within about 4 days which was quicker than they estimated. The product itself is great, good quality, nice and solid. The only painful part was just the instructions (or lack of good ones!) to put it together. Like many flat packs the instructions had such limited detail, and despite my husband and I being pretty proficient on the tools, we still had to trial and error a few parts of it that just weren't clear. But over we love it, and are now looking at getting another piece from the same collection.
13 september 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Hi Debbie, We are so pleased to hear you are happy with the product quality and design and pleased despite the flat packed item you were able to have it assembled. 😊
We hope to see you soon and should you ever need any assembly assistance our team is a phone call away and always happy to help. 🤗 Kindest Regards MF
Disappointed
The colour is not Ruby it’s more Begundy/Moroon. The chair upholstery has a few indentations and the carton it came in had a huge hole, fortunately it did not pierce the fabric. VERY DISAPPOINTED that I had to assemble the chair. The instructions for the assembly are brief, I really feel a YouTube demo would be much better. I’m old, so it was difficult to work out how to balance the chair while I assembled the legs to each other and the upholstery. Perhaps it requires four arms? At the price I paid I would have expected complimentary assembly from Myer.
9 september 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Hi Lynne, Sorry to hear about the assembly issue. Although many items come pre-assembled, due to the size and transport purposes this item is advertised with just the assembly for legs required. I am pleased though you managed t complete the chair and happy with the product. Kind regards MF
Modern TV Unit
Hi Guys, your website was easy to use and my TV Unit arrived in no time. I am moving House in the next 5 weeks and have been unable to fully open my TV Unit but just from opening the top I can see it has been packaged extremely well. Thanks Modern Furniture!
5 september 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Hi Nikki! Thank you so much for taking the time to share your wonderful feedback and review. Your support is much appreciated. Kindest regards MF 🙏
Brilliant service and an absolutely…
Brilliant service and an absolutely beautiful table!
5 september 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Hi Lois! Thank you so much for your wonderful review and so pleased to see another happy customer. 😊 We hope to see you shopping with us again soon. Kindest Regards MF
I love my bench
I love my bench. It fits perfectly in my nook under the stairs. The black wood is of great quality and I couldn’t be happier. Even during covid, delivery was organised the next day after I ordered it.
4 september 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Wow Suzanne! We absolutely love receiving such lovely reviews and see so happy with your purchase. Thank you so much for your kind words and encouragement during these crazy times. Hope to see you again soon. Best wishes MF
beautiful bench and fast delivery
2 september 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Thank you Thank you Thank you! Super pleased to hear you are happy with your purchase. 🙏 Kind Regards MF
Delivery driver was very helpful and…
Delivery driver was very helpful and all goods delivered as expected.
29 augustus 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Thank you for your lovely feedback Jacob. We are pleased to hear all ran smoothly and product arrived as expected. Kind regards MF
Daxton Executive Desk
Desk is impressive!! Looks fabulous.
Instructions and illustrations for assembly were not very good. All components were in great condition on arrival. Everything assembled well although would need a very experienced person to assemble.
Would definitely buy from Modern Furniture again.
29 augustus 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Thank you Kerry! 🙏🙏
Very much appreciate your support and wonderful feedback. Its very pleasing to hear you are loving the Daxton desk. We are constantly looking to improve the manuals for better assembly experience. Appreciate your support hope to see you again soon. 🤗
Kind regards MF
Fantastic service
Received my painting in record time and couldn’t be happier . I love the painting and also received an email thanking me for my support . Highly recommended.
27 augustus 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Hi Caroline! So happy to hear the item arrived quickly and more so you love the product. 🥰
Your support and recommendation is greatly appreciated.
We hope to see you again soon. Kind Regards MF 🙏
Good product and sturdy
Good product and sturdy. The only two issue are the legs and instruction notes. Notes should be clear on the drawer part and the panel for legs should have markers so we know where to place the legs.
22 augustus 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Hi Dhana, Pleased to hear you are happy with the product. Sorry to hear of the small assembly issue and we are always looking to improve our manuals for better assembly experience on some of our flat packed items.
Appreciate your feedback and support. Kind regards MF
Great communication
Great communication, excellent service. Got a call explaining delay due to covid and then another confirming delivery arrangements.
21 augustus 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Thank you so much for your lovely review. We are only so pleased that we were able to overcome the delay and challenges during these unprecedented times and can only thank you for your patience and understand. We appreciate your support. 🙏🙏 Kind regards MF
ARTO Single Workstation Desk with Left Cabinet 1.2M - Mahogany Black-Instruction for the building process…
-Instruction for the building process where terrible at some parts of the build.
-Was missing 20 screws that I had to go down to bunnings to purchase
-Pre-drilled spots for the draws where incorrect. When used the draws hit each other. Needed to changed around to get the correct gap.
Apart from that the desks seem to be ok
9 augustus 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Thank you Elliot and very sorry to hear about some assembly difficulties you encountered. Its a pity our team wasn't contacted during the process to help rectify the issues for you. We always gather customer feedback to help improve an provide a better customer experience. Thank you again for your business and hope to see you again soon. Kind regards MF
Thanks so much for helping me reinstate…
Thanks so much for helping me reinstate my order after myer cancelled the original order. It was only your teams willingness to help and find a solution that enabled me to get my lovely chairs delivered. Thanks so much!!!
5 augustus 2021
Antwoord van Modern Furniture (Australia)
Hi Rebecca, we can only be so happy to hear that you are pleased with the product and service. Your lovely feedback certainly puts a smile on our dial! 😊 Hope to see you back soon. Kind Regards MF
Great Product Dodgy Marketing
The chairs I purchased are great thank you. Although two screws, washers and nuts were missing. We were able to source them ourselves.
I do have a concern with the ordering process. I could not purchase more than one chair from any stockings so I purchase for two stockings - one chair each. One did not charge me freight and the other charged me an exorbitant amount. I very much wanted two chairs so decided to swallow the high freight cost.
The two chairs came together directly from Modern Furniture I believe. I had previous to this received emails from both stockiest as well as Modern Furniture. I was at the point where I had started thinking that the chairs were sold in twos and I had inadvertently purchased four with two orders!?!?,
I question how this marketing was arranged and have concerns re something shady. Plus I feel ripped off over the freight situation
I would be very careful either using this company again or recommending it.
2 augustus 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Hi Yvonne, Thank you for sharing your feedback and while we are very pleased to hear you are happy with the chairs we are very sorry to hear about your disappointment in the purchase process.
As an exclusive importer and supplier of our products, we do have affiliated partners and marketplaces which also promote and advertise some of our products on their platforms. Your purchase was made from two different platforms with one having an increased price for freight inclusion while the other platform advertising the standard RRP but excluding the freight to your postcode.
We are sorry we cannot comment as to why the stores did not have the two available and perhaps an integration issue at the time.
With both orders being dispatched from our warehouse, it was advised to consolidate the freight to potentially avoid separate deliveries and the convenience of receiving the both at the one time.
We apologize for the confusion caused and should you require any further support or have any future products enquiries, please feel free to contact us directly either by email sales@modernfurniture.com.au or phone on 1300557679.
Kind regards MF
Quick delivery
Quick delivery, kept me in the loop for updates very nicely packed and delivered. Overall good experience.
29 juli 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Hi RS, Thank you so much for taking the time to provide your kind feedback. We are so pleased to hear of the overall good experience. Much appreciate your support! 🤗🙏 Hope to see you again soon.
Good product and responsive customer service
Although a bit more expensive for the same product which can be bought elsewhere, one is able to reach customer service relatively quickly for mail redirection and MF uses a better courier service than other furniture companies which delivers door to door rather than leaving the item outside. The study desk I ordered was sturdy and would have been perfect if the last two supporting bolts fitted but fortunately they were not load bearing, so was able to do without. Keep up the good work team.
12 juli 2021
Review zonder uitnodiging
Stylish and good quality
Lovely, stylish piece of furniture and extremely easy to assemble. The quality was excellent.
12 juli 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
HI Lisa! Thank you so much for your kind review and feedback. 🤩😇
Its always much appreciated customers taking the time to share their great experience and even more so pleased to hear we were able to meet or even exceed your expectations.
Hope to see you again soon 🙏🙏
Kind regards MF
I haven’t received my orders yet after…
I haven’t received my orders yet after 2 weeks. Ordered kitchen stools and dining chairs but I was advised only 3 dining chairs in stock (instead of 4). Then after one week, when I inquired update on my stools, I was told they now have 4 dining chairs. I have already purchased another dining chairs. I am still waiting for 3 stools. It could be due to COVID but communication could be better.
9 juli 2021
The delivery of my item took 4 months, but now it is here, I love it
The delivery of my item took 4 months! There was no indication at the time of ordering that the item was not in stock, so it was disappointing to have to wait such an extraordinarily long time. Better expectation management would help.
However, now it has finally arrived, I really love the TV unit. It looks beautiful and slick with no open shelving and round edges. It fits beautifully with our Scandinavian design. It is quite small and narrow.
9 juli 2021
Review zonder uitnodiging
Antwoord van Modern Furniture (Australia)
Hi Naomi, Firstly we can only apologies for the extra delays and challenging experience during the unforeseen production and shipping delays that caused the lengthy delays beyond the initial estimate arrival times that were provided for your pre-order.
While its was incredibly frustrating experience with this particular supply, we can only thank you for your patience and even more so very happy to hear that the products design and quality met or even exceeded your expectations. 😊
Once again we can only apologize for the delay caused and hope we can provide you a much better experience next time. 🙏
Kind regards MF
I have ordered a chair and after two…
I have ordered a chair and after two weeks no contact or instruction of delivery, I emailed and no one knew what had happened. Re ordered chair waiting on delivery due in a week, in total 3-4 week wait on goods.
3 juli 2021
Antwoord van Modern Furniture (Australia)
Hi Suzanne, we are sorry to hear you are having issues. While reaching out and speaking to Chris, it appears your chair purchase is from another business which we have no affiliation with. Sorry we couldn't assist further in that matter.
We are always constable by phone, chat or email should you ever need to contact us immediately for support and product enquiry hence the initial surprise for the feedback. We hope you can revise your review and that our product will leave you more satisfied than the unfortunate chair not arriving. 🤭 😋
Please feel free to contact us should you require any further assistance. Kind regards MF
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