I had the pleasure of speaking with Jo via Molo's chat service. Jo was very knowledgeable, knew her business and their products very well, very clear. Polite, professional and knowledgable. Becaus... Toon meer
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Lees wat reviewers zeggen
Rex is an absolute rockstar! He knows criteria like the back of his hand and went above and beyond to help me out with my pre-application process. His expertise ensured that I could confidently... Toon meer
Applied for mortgage with Molo finance. The great thing about molo is they create a account for the buyer so that buyer can check the progress online rather relying on broker. There support team is go... Toon meer
I interacted with the support team ANTON on the live chat. He as simply brilliant. Helpful, very clear and very kind. He linked the two conversations we had on two separate days and was able to answer... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Molo is the first mortgage provider designed to make life easy. Real time digital decisions mean that you can focus on finding the right property for you. No branch visits and no printed paperwork.
Contactgegevens
70 St. Mary Axe, EC3A 8BE , London, Verenigd Koninkrijk
- info@molofinance.com
- molofinance.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very quick service and knowledgeable…
Very quick service and knowledgeable staff
Good communication with helpful…
Good communication with helpful customer service
Paul was efficient
Paul was efficient, polite and helpful. A breath of fresh air.
I just had a great experience with Paul…
I just had a great experience with Paul from support!
He is very nice, professional but friendly. He works fast and efficient. He is such a star!
Quick, Easy & Efficient
Quick, Easy & Efficient.
As a broker it's really important to have lenders with good systems and excellent support staff. I dealt with Rex both last week and this week and they were excellent. Super friendly, really helpful and a pleasure to deal with.
Thanks Rex!
Great help from Rex
rex was very helpful and quickly managed to resolve my issue- THANK YOU
I had incorrectly input the current…
I had incorrectly input the current address. I spoke to Rex online, who was very professional and eager to help. He resolved the issue within 5 mins - great service!
BEST LENDER EXPERIENCE
I have used MOLO to refinance some of my properties via Brokers (Almyra Finance) they have been amazing, I could not wish for better lender! Thank you guys!
PAUL
Paul did not hesitate to check applications on behalf. Really friendly and helpful. Great professionalism
it seemed daunting to use the system…
it seemed daunting to use the system however the chat feels like it real people.
Rex at Molo Finance - great help
As a broker we need support of the mortgage lender throughout the process and today I had a 'legal mystery' solved by Rex at Molo Finance - this will put my clients mind a rest over the conveyacing ! cheers for your help Rex
Rex was brilliant and informative!
Spoke to Rex on Live chat was quick and…
Spoke to Rex on Live chat was quick and helpful!
Avoid at all costs.
Avoid at all costs.
Initial process for receiving a mortgage offer was standard enough however 4 months later, still not complete.
Constantly receive additional questions from legal teams, often questions that have been answered more than once already.
Should have been a simple buy to let purchase by a UK resident for a UK property, have now spent significant additional legal expenses and likely to face late completion penalties.
Despite several chasers and reminders of the timescale, Molo has shown zero appetite to meet any deadlines and continue at their own snails pace.
I have submitted couple of cases and…
I have submitted couple of cases and got very prompt services from member of staff and outcomes are fantastic.
had a great experience working with Rex…
had a great experience working with Rex at Molo Finance. He was incredibly responsive, always quick to reply to queries, and very helpful throughout the process. His support made things much smoother and more efficient. Highly recommended!
Rex on Molo Live chat was friendly and…
Rex on Molo Live chat was friendly and efficient. He answered all of my queries quickly.
Excellent service and expert advice…
Excellent service and expert advice always.
Thanks, Molo
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