When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Toon meer
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Lees wat reviewers zeggen
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Toon meer
Bedrijf heeft geantwoord
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I find the interface easy and the staff…
I find the interface easy and the staff always available, for questions or assistance. It is a pleasurable experience to use the service.
2 juli 2026
Antwoord van Monex
Thank you for your wonderful feedback! We’re delighted to hear that you find our platform easy to use and that our team is always available whenever you need assistance. Providing a seamless experience and exceptional support is our priority. We truly appreciate your trust in Monex and look forward to continuing to serve you!
Antwoord van Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve received clear, helpful guidance and excellent support from our team. Providing a smooth and transparent experience is always our goal. We truly appreciate your trust in Monex!
Best decision!
Working with these guys was the best decision I've made. They are very responsive, and answer my questions quickly. I can't say enough positive about them!
25 juni 2026
Antwoord van Monex
Thank you for your wonderful feedback! We’re thrilled to hear that choosing Monex has been such a positive experience for you. Providing responsive service and answering our clients’ questions quickly are top priorities for us, and we’re delighted to know we’ve met your expectations. We truly appreciate your trust and support, and we look forward to continuing to serve your needs!
it is a pleasure to work with Monex
it is a pleasure to work with Monex. Easy, helpful and quick.
23 juni 2026
Antwoord van Monex
Thank you for your kind feedback! We’re delighted to hear that it is a pleasure working with Monex and that you find our service easy, helpful, and quick. We truly appreciate your trust and look forward to continuing to support your needs!
it was great
23 juni 2026
Antwoord van Monex
Thank you for your feedback! We’re delighted to hear that your experience with Monex was great. We truly appreciate your trust and support!
Best broker in the world
Best broker in the world, very good rate, very professional , more than 6 years that I'm working with them and There’s nothing else to say but thank you
23 juni 2026
Antwoord van Monex
Thank you for your incredible feedback and for being a valued client for more than six years. We’re honored to have earned your trust over the years and are delighted to hear that you value our competitive rates and professional service. Long-standing relationships like yours mean a great deal to us. Thank you for your continued partnership and support of Monex!
They always honor my trades and my…
They always honor my trades and my favorite sales guy always waives the transaction fee, no complaints here!
22 juni 2026
Review zonder uitnodiging
Antwoord van Monex
Thank you for your feedback! We’re glad to hear that you’ve had a positive experience with our team and that we’ve consistently met your expectations. We truly appreciate your support and your trust in Monex. We always strive to deliver a 5-star experience, and we look forward to continuing to serve your foreign exchange needs.
The relatively new online system for…
The relatively new online system for ordering wire transfers works very well. It makes the entire process work quickly and easily. I'm a great fan.
18 juni 2026
Antwoord van Monex
Thank you for your wonderful feedback! We’re delighted to hear that our online platform for ordering wire transfers has made the process quick and easy for you. It’s great to know the system is helping streamline your transactions, and we’re thrilled to have such a strong supporter. Thank you for your continued trust in Monex!
Antwoord van Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve had such a positive experience working with our team. Providing exceptional service and building strong client relationships are very important to us. We truly appreciate your trust in Monex!
Monex was able to correct a bad mistake…
Monex was able to correct a bad mistake we made which saved us time and money.
Arjun was very helpful.
12 juni 2026
Antwoord van Monex
Thank you for your feedback! We’re glad we were able to help resolve the issue and save you both time and money. Providing responsive support and helping our clients navigate unexpected challenges is an important part of our service. We truly appreciate your trust in Monex!
veloce e ottimo
11 juni 2026
Review zonder uitnodiging
Antwoord van Monex
Thank you for your feedback! We truly appreciate your trust in Monex!
excellent service
8 juni 2026
Antwoord van Monex
Thank you for your feedback! We’re delighted to hear you’ve received excellent service. We truly appreciate your trust in Monex!
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you find our service fast, accurate, and easy to use. We truly appreciate your trust in Monex!
Antwoord van Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve received great customer service and that our team has been quick to respond to your needs. We truly appreciate your trust in Monex!
Very easy to use
5 juni 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you find our service very easy to use. We truly appreciate your trust in Monex!
Proessional rep/excellent rate/user - friendly
Proessional rep/excellent rate/user - friendly interface
4 juni 2026
Antwoord van Monex
Thank you for your feedback! We’re delighted to hear that you’ve experienced professional service, excellent rates, and a user-friendly interface. Providing a seamless and valuable experience for our clients is always our goal. We truly appreciate your trust in Monex!
Monex Top Corporate FX FinTech
Easy, efficient, and fair pricing. Great online system, too.
2 juni 2026
Antwoord van Monex
Thank you for the wonderful feedback! We’re glad to hear you find our service easy and efficient, our pricing fair, and our online platform valuable to your business. We truly appreciate your trust in Monex and look forward to continuing to support your FX needs!
Great service
Monex's strength is in their customer service. Sometimes their website is a bit clunky, but if you call them, a real person always picks up and they're always helpful. Highly recommended for FOREX and international payments.
1 juni 2026
Antwoord van Monex
Thank you for your thoughtful feedback! We’re especially pleased to hear that our customer service has made such a positive impression and that our team is consistently available and helpful when you need assistance. We also appreciate your comments about the website and will continue working to improve the user experience. Thank you for your recommendation and for trusting Monex with your foreign exchange and international payment needs!
George is always so quick and very…
George is always so quick and very courteousm
12 mei 2026
Review zonder uitnodiging
Antwoord van Monex
Thank you for your kind feedback! We’re delighted to hear that you consistently receive quick and courteous service. Providing responsive, professional support is something we take great pride in. We truly appreciate your trust in Monex!
Christian Polito is responsive and very…
Christian Polito is responsive and very helpful. No bad experiences at all....all positive :)
28 mei 2026
Antwoord van Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve consistently had responsive and helpful support and that your experience with Monex has been entirely positive. We truly appreciate your trust and support!
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