When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Toon meer
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Lees wat reviewers zeggen
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Toon meer
Bedrijf heeft geantwoord
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
1K reviews
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Excellent customer service
Octavio Ballali is the rep I work with at Monex and I rely on him to keep me updated with currency trends. His knowledge is an asset to me and I will continue to work with him for his excellent customer service.
28 mei 2026
Antwoord van Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve received knowledgeable support and valuable insights on currency trends. Providing excellent customer service and helping our clients stay informed are top priorities for us. We truly appreciate your continued trust in Monex!
Missed my request
I submitted a request about a week ago and no one responded to my request until I sent a second request today. My request was "overlooked." Thankfully, it was not an urgent request and I don't know what the difference was for the currency between last week and today. This is a bit disappointing.
26 mei 2026
Antwoord van Monex
Thank you for your feedback.
Your feedback is valuable and helps us improve our responsiveness and communication processes. Thank you for your patience and for continuing to work with Monex.
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you find Monex consistently reliable. We truly appreciate your continued trust and support!
Antwoord van Monex
Thank you for your kind feedback! We’re glad to hear our team was responsive and provided friendly service with a smile. We truly appreciate your trust in Monex!
Performed exactly as expected,
13 mei 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear everything performed exactly as expected. Providing reliable and consistent service is always our goal. We truly appreciate your trust in Monex!
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you’ve had a very good experience with Monex. We truly appreciate your support and your trust in our team, and we’ll continue working hard to make every experience even better.
Good monex USA
18 mei 2026
Review zonder uitnodiging
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you’ve had a good experience with Monex. We truly appreciate your trust and support!
Antwoord van Monex
Thank you for your kind feedback! We’re delighted to hear that you find our service amazing and helpful. We truly appreciate your trust in Monex!
Antwoord van Monex
Thank you for your feedback! We’re glad to hear your experience with Monex has been fun and amazing. We truly appreciate your support!
Antwoord van Monex
Thank you for your kind feedback! We truly appreciate your trust in Monex!
Personal service....
11 mei 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you value the personal service we provide. Building strong relationships and delivering attentive support are very important to us. We truly appreciate your trust in Monex!
I always provide quick responses
I always provide quick responses, and payments are processed promptly and correctly.
11 mei 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear that our team consistently provides quick responses and that your payments are processed promptly and accurately. We truly appreciate your trust in Monex!
Antwoord van Monex
Thank you for your feedback! We’re delighted to hear you received great service. We truly appreciate your trust in Monex!
Easy and trust
30 april 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you find our service easy and trustworthy. We truly appreciate your trust in Monex!
Antwoord van Monex
Thank you for your feedback! We’re glad to hear our service and solutions are a great fit for your company’s needs. We truly appreciate your trust in Monex!
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you got the help you needed quickly. Providing fast and reliable support is always our priority. We truly appreciate your trust in Monex!
For the excellent service they have.
23 april 2026
Antwoord van Monex
Thank you for your kind feedback! We’re delighted to hear you’re happy with the excellent service we provide. We truly appreciate your trust in Monex and look forward to continuing to support you.
Good customer service and efficient…
Good customer service and efficient online portol.
22 april 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you’re happy with our customer service and efficient online portal. We truly appreciate your trust in Monex!
It always goes smoothly
22 april 2026
Antwoord van Monex
Thank you for your feedback! We’re so glad to hear that your experience always goes smoothly. Providing a seamless process is exactly what we strive for. We truly appreciate your trust in Monex!
Matt took my call immediately and did a…
Matt took my call immediately and did a great job of walking me through our first trade.
22 april 2026
Antwoord van Monex
Thank you for your wonderful feedback! Making sure our clients feel supported, especially on their first transaction, is very important to us. We truly appreciate your trust in Monex!
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