When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Toon meer
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Lees wat reviewers zeggen
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Toon meer
Bedrijf heeft geantwoord
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
1K reviews
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We have been working with MONEX for 9 years
We have been working with MONEX for several years and their customer service is always outstanding. They are fast to respond, answer any questions, and process our requests quickly!
22 april 2026
Antwoord van Monex
Thank you for your wonderful feedback and for being a valued client for several years! We’re delighted to hear that our customer service continues to be outstanding and that our team has been responsive, helpful, and quick to process your requests. We truly appreciate your continued trust in Monex and look forward to supporting you for many more years to come.
efficiency is what matters most!
20 april 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear that efficiency is what matters most to you and that we’ve been able to deliver on that. Providing fast, reliable service is always our priority. We truly appreciate your trust in Monex!
Team is awesome!
20 april 2026
Antwoord van Monex
Thank you for the great feedback! We’re thrilled to hear you think the team is awesome. We truly appreciate your support and your trust in Monex!
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you’re happy with our quick and reliable service. We truly appreciate your trust in Monex!
Greg Lyumkis has been a true…
Greg Lyumkis has been a true professional letting us know all the possible tools available for FX needs. Very knowledgeable and gets the job done !
17 april 2026
Antwoord van Monex
Thank you for your wonderful feedback! Helping our clients understand all the available FX tools and solutions is exactly the level of service we strive for. Thank you for trusting Monex!
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you appreciated the great attention from our team. We truly value your support and your trust in Monex, and we’re always looking for ways to make your experience even better.
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you value the simplicity of our platform, the support of our staff, and the quality of our service. We truly appreciate your trust in Monex!
Professional fast friendly customer…
Professional fast friendly customer service if needed (Octavio Ballali)
16 april 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear that whenever you need support, our team provides professional, fast, and friendly customer service. We truly appreciate your trust in Monex!
Performance of Daniel
15 april 2026
Antwoord van Monex
Thank you for your feedback! We truly appreciate your trust in Monex!
Easy to use and facilitates the…
Easy to use and facilitates the operation of my business.
15 april 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear our platform is easy to use and helps support the smooth operation of your business. We truly appreciate your trust in Monex and look forward to continuing to support your needs.
My agent
My agent, Kebar always answered my questions promptly. The online platform is easy and quick.
15 april 2026
Antwoord van Monex
Thank you for your kind feedback! We truly appreciate your trust in Monex and look forward to continuing to support you.
Antwoord van Monex
Thank you for your wonderful feedback! We’re so glad to hear you’ve received fast answers and great service. We truly appreciate your trust in Monex!
Antwoord van Monex
Thank you for your kind feedback! We’re delighted to hear you received excellent, prompt service and responses. We truly appreciate your trust in Monex and look forward to continuing to support you.
Antwoord van Monex
Thank you for your feedback! We’re glad to hear your experience was fast and easy. We truly appreciate your trust in Monex!
Excellent service, answered questions, explained what was going on with exchange rate.
My questions were answered with explanations for the exchange rate. Took care of my needs quickly and with knowledge of previous orders.
7 april 2026
Antwoord van Monex
Thank you for your thoughtful feedback! We’re glad to hear your questions were clearly answered and that our team provided helpful context around exchange rates. It’s great to know we could support you quickly while keeping your previous transactions in mind. We truly appreciate your trust in Monex!
Follow up service /advice
1 april 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you value our follow-up service and advice. Providing ongoing support and guidance is an important part of what we do. We appreciate your trust in Monex!
Peter is great
Peter is great. I email the invoice(s) for him to pay and they are paid within 30 min or less.
25 maart 2026
Antwoord van Monex
Thank you for your great feedback! We appreciate your trust in Monex USA!
Monex review
The request to Monex was a double transaction which was processed quickly and accurately.
23 maart 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear your request was handled quickly and accurately. Providing efficient and precise service is always our goal. We appreciate your trust in Monex USA!
Great Response time
Representative Ade responded promptly to my inquiry regarding our deal.
20 maart 2026
Antwoord van Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Good reliable company
18 maart 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you consider us a reliable partner. We truly appreciate your trust in Monex USA!
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