When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Toon meer
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Lees wat reviewers zeggen
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Toon meer
Bedrijf heeft geantwoord
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
1K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
ALWAYS ON TIME AND MAKING SURE WE ARE…
ALWAYS ON TIME AND MAKING SURE WE ARE TAKEN CARE OF!
17 maart 2026
Antwoord van Monex
Thank you for the great feedback! We’re glad to hear our team is consistently on time and taking good care of you. We truly appreciate your trust in Monex USA!
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you find our service fast, easy, and helpful. We truly appreciate your trust in Monex USA!
It is a good company.
20 februari 2026
Review zonder uitnodiging
Antwoord van Monex
Thank you for your feedback. We’re glad to hear you consider us a good company. We always strive to provide a 5-star experience, so if there’s anything we could have done better, we’d truly appreciate the opportunity to learn and improve.
Antwoord van Monex
Thank you for your kind feedback! We’re glad to hear you’re happy with the service, it’s truly appreciated on our end as well. Thank you for choosing Monex USA!
Antwoord van Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
It's all about promptness and customer…
It's all about promptness and customer service. Those are most important to me and Monex always delivers.
2 maart 2026
Antwoord van Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
Once I was set up
Once I was set up, it was very easy to do the foreign currency transfers very fast and efficient, as well as cost-efficient
24 februari 2026
Antwoord van Monex
Thank you for your feedback! We appreciate your trust in Monex USA and look forward to continuing to support your international payment needs.
The portal is very user friendly
The portal is very user friendly. We used to have a regular customer service rep to call if we have questions. We haven't had a need to contact Monex, but it is nice to know if there is an assigned customer service rep for our account.
19 februari 2026
Antwoord van Monex
Thank you for your thoughtful feedback! We’re glad to hear you find the portal user-friendly and that your experience has been smooth enough that you haven’t needed to reach out. We truly appreciate your continued trust in Monex USA!
Always right on the ball and extremely…
Always right on the ball and extremely helpful. Highly recommend Monex for all your currency needs.
16 februari 2026
Antwoord van Monex
Thank you for the fantastic recommendation! We’re so glad to hear that our team has been attentive and extremely helpful. Your trust means a great deal to us, and we truly appreciate you recommending Monex USA for currency needs.
customer relation & dialogue AWESOME
12 februari 2026
Antwoord van Monex
Thank you for the amazing feedback! We’re thrilled to hear that our customer relationships and communication have been awesome. Building strong, responsive dialogue with our clients is something we truly value. We appreciate your trust in Monex USA!
Antwoord van Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Antwoord van Monex
Thank you for your feedback and for being a valued Monex USA client.
Art Levine GREAT JOB!!!
Art Levine! Fantastic guy! GREAT salesman, Very knowledgeable Works FOR the customer. GAVE ME OPTIONS !!! No one else did! I'll be back to do More business!!!
30 januari 2026
Review zonder uitnodiging
Antwoord van Monex
Thank you for the amazing feedback! We look forward to working with you again soon—thank you for choosing Monex USA!
I like the service
I like the service, it is great, the reps are very helpfull. I would work on the operations side to have the accounts reconciled faster, they sometimes take a long time to credit the funds.
28 januari 2026
Antwoord van Monex
Thank you for your thoughtful feedback. We’re glad to hear you’re happy with our service and find our representatives helpful. Thank you for choosing Monex USA and for helping us get better.
Monex is very easy to deal with
Monex is very easy to deal with. Either on line or by email or phone, they are thorough and helpful
28 januari 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you find Monex easy to work with across our online platform, email, and phone support. Providing thorough and helpful service through every channel is important to us. We appreciate your trust and look forward to continuing to support you.
Website is well designed
The website is very easy to use and when I have needed assistance, my requests were answered promptly.
21 januari 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you find our website easy to use and that our team has been prompt in assisting you when needed. We appreciate your trust in Monex USA and look forward to continuing to support you.
Monex is very attentive to the needs of…
Monex is very attentive to the needs of their customers! They make themselves available to provide resources to their customers. The website is user friendly! Our company is so thankful for Monex! We highly recommend them!!
20 januari 2026
Antwoord van Monex
Thank you for such a wonderful review! We’re delighted to hear that our team’s attentiveness, available resources, and user-friendly website have made a positive impact on your company. Your appreciation and recommendation truly mean a lot to us. We’re grateful for your trust in Monex USA and look forward to continuing to support you!
Very attentive to my requests
20 januari 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear our team has been attentive to your requests. We appreciate your trust in Monex USA and look forward to continuing to support you.
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