When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
Bedrijf heeft geantwoord
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Toon meer
Bedrijf heeft geantwoord
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Monex USA stands out for secure and…
Monex USA stands out for secure and straigtforward precious metals trading
7 januari 2026
Review zonder uitnodiging
Antwoord van Monex
Thank you for the kind review! While we don’t offer precious metals services, we are here to assist with any foreign currency needs you may have. Don’t hesitate to reach out!
good and reliable service
16 januari 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you find our service good and reliable. We appreciate your trust in Monex USA and look forward to continuing to support you.
A+ Service
I’ve been using Monex for a couple of years now. Their website is easy to navigate and use. Their customer service is top notch, always willing to help out in a very timely manner.
15 januari 2026
Antwoord van Monex
Thank you for your great review! We’re happy to hear you’ve found our website easy to use and our customer service consistently responsive. We appreciate your continued trust over the past few years and look forward to supporting your needs going forward.
My experience with Monex has been…
My experience with Monex has been excellent. The platform is user-friendly, and their customer service team is responsive and helpful.
15 januari 2026
Antwoord van Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve had an excellent experience and that our platform and customer service have met your expectations. We truly appreciate your trust in Monex USA and look forward to continuing to support you.
Good job and quick
15 januari 2026
Antwoord van Monex
Thank you for your feedback! We’re glad to hear you’re happy with our quick service. We appreciate your support and look forward to assisting you again.
Antwoord van Monex
Thank you for your great feedback! We’re happy to hear you love the system and that our team has been friendly, fast, and accurate. We appreciate your trust in Monex USA and look forward to continuing to support you.
Excelente Servicio
Excelente Servicio,las personas que me atienden son muy amables y dan soluciones rapidas. Muy satisfecha con la atencion brindada cuando lo necesito.
14 januari 2026
Antwoord van Monex
Thank you for your wonderful feedback! We’re delighted to hear that our team has been friendly, responsive, and quick to provide solutions when you need them. Your satisfaction means a lot to us, and we truly appreciate your trust in Monex USA.
Antwoord van Monex
Thank you for your feedback! We’re happy to hear you’ve had a great experience with our team and prompt service. We appreciate your support and look forward to working with you again.
EXCELLENT SERVICE
16 december 2025
Antwoord van Monex
Thank you for your feedback! We’re thrilled to hear you had an excellent experience. We truly appreciate your trust in Monex USA and look forward to continuing to support you.
Love working with Christian's team
Love working with Christian's team, always fast response and super friendly!
15 december 2025
Antwoord van Monex
Thank you for the kind words! We truly appreciate your partnership and look forward to continuing to support you!
Me párese bien pero no explica de q se…
Me párese bien pero no explica de q se trata el servicio y contenido
12 december 2025
Review zonder uitnodiging
Antwoord van Monex
Thank you for sharing your feedback!
Matt Malone is wonderful always helpful.
3 december 2025
Antwoord van Monex
We appreciate you taking the time to share your experience—thank you for choosing Monex USA!
Only work with the best!!
Working with Monex is a sincere pleasure. Peter Stoutjesdijk and Bryan Cohen are outstanding. They not only know their business but also offer excellent market advice to help me make good decisions. I have worked with Monex for over 10 years and only reach out to them when I need guidance on the FX Markets.
1 december 2025
Antwoord van Monex
Thank you for the fantastic review and for trusting Monex USA for over a decade! We’re thrilled to hear that working with our team has been such a positive experience. Thank you again for your loyalty and for choosing Monex USA
Antwoord van Monex
Thank you for sharing your feedback!
Great service — fast, transparent, and trustworthy
I’ve been using Monex for several years for my international transfers and the experience has always been excellent. The platform is easy to navigate, the process is quick, and their communication is clear and professional. A trustworthy partner for currency exchange.
18 november 2025
Antwoord van Monex
Thank you for your kind words! We’re glad to hear that our team is consistently able to support your requests quickly and keep you informed along the way. It’s a pleasure working with you, and we appreciate your continued trust in Monex USA.
It is always a quick easy transaction
14 november 2025
Antwoord van Monex
Thank you for the great feedback! We're happy to hear your transactions are always quick and easy. We appreciate you choosing Monex USA!
Sam Mackenzie doesn't reply to email or…
Sam Mackenzie doesn't reply to email or answer phone. Needed urgent payment. I will be using my bank from now on.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Monex
We’re very sorry to hear about your recent experience and the difficulty in reaching our team. This isn’t the level of service we strive to provide. We take your feedback seriously and would like to investigate what happened to ensure it doesn’t occur again. Please reach out to us at clients@monexusa.com so we can assist you directly and make things right.
Delaney was spot on with excellent…
Delaney was spot on with excellent response and quick service.
6 november 2025
Antwoord van Monex
Thank you for your feedback! We appreciate you choosing Monex USA!
The exchange fee for yen is higher than…
The exchange fee for yen is higher than it used to be.
4 november 2025
Antwoord van Monex
Thank you for your feedback. We appreciate you sharing this with us. Exchange rates fluctuate over time, but we always aim to remain competitive. We’d be happy to review your pricing with you to ensure you’re getting the best possible rate for your transaction volume and needs. Please feel free to reach out — we’re here to help.
easy currency exchange at a great rate
Professional team with great quick service not to mention the great rates ...much better than other banks.
24 oktober 2025
Antwoord van Monex
Thank you for the great feedback! We’re thrilled you’re enjoying our quick, professional service and competitive rates. It’s wonderful to know we’re helping you save compared to traditional banks — that’s exactly what we aim for at Monex USA!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.