Not a bad replacement, but not identical. It sits a bit differently than the wheel on the opposite side. It doesn’t sit flush against the wheel, but close enough. Part came quickly. The shipping was... Toon meer
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Lees wat reviewers zeggen
The boot was a perfect replacement part. The chair is only 18 months old so I was surprised that the original rotted away. But you weren't responsible for that!
Got what I ordered. However, it was to come via UPS, according to your clerk, but it was switched to USPS, and according to THEM, the VENDOR switched. Yet you deny that. My delivery address and p... Toon meer
The entire experience from ordering to delivery to using the product, has been an absolute delight. The product, a battery charger, has performed exactly as I expected. The normal charger sent with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Monster Scooter Parts is a leading online retailer of replacement parts, accessories, and components for mobility scooters, power chairs, electric scooters, gas scooters, mini bikes, ATVs, go-karts, and other small personal and recreational vehicles. Founded in 2005, we've built one of the industry's most extensive parts catalogs — over 20,000 SKUs shipping from our Colorado warehouse — serving individual owners, caregivers, and professional repair shops alike. We're proud to support the mobility community with a deep selection of replacement parts for mobility scooters and power chairs, including batteries, chargers, controllers, motors, tires, and more, helping customers maintain their independence and extend the life of equipment they rely on every day. Alongside this, we carry thousands of parts for recreational vehicles, from electric scooters and mini bikes to ATVs and gas-powered scooters, covering everything from routine maintenance items to performance upgrades. What sets Monster Scooter Parts apart is our commitment to service. Our U.S.-based customer support team is available by phone, email, and chat to help customers find the right part the first time, and we stand behind every order to make sure our customers are taken care of. With detailed product information, knowledgeable staff, and two decades of experience, we make sourcing replacement parts simple and dependable. Through www.monsterscooterparts.com, we proudly serve customers across the United States and Canada, with international shipping available on request.
Contactgegevens
Galley Road 5045, 80915, Colorado Springs, Verenigde Staten
- monsterscooterparts.com
4,6
Uitstekend
396 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Well it fit after I had to take apart…
Well it fit after I had to take apart the old ones.
19 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your review! We're glad to hear the part fit and that you were able to get it installed. We understand that sometimes replacing older parts takes a little extra work, and we appreciate you sharing your experience. Thank you for your business, and we hope to help you again in the future!
It took me much more time and effort to…
It took me much more time and effort to determine the correct parts. I spoke to a person who seemed to understand and then some bogus AI took over and I couldn't tell really what was going on. This was very confusing because, believe it or not, I am not expert in scooter design and maintenance. Being told I was being handed off was very off-putting.
21 juni 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for sharing your feedback. We're sorry to hear the process was confusing and frustrating. We understand that finding the correct scooter parts can be challenging, especially when you don't have all the technical details, and our goal is always to make that process as easy as possible. We appreciate your patience and will continue working to improve the customer experience. Thank you for giving us the opportunity to assist you.
New wheeles basket cup holder
New wheeles basket cup holder. We are rolling
19 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your review! We're glad to hear your new wheels, basket, and cup holder have you rolling again. We appreciate your business and hope you enjoy your upgrades!
The part that I ordered worked!
14 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your review! We're happy to hear the part you ordered worked as expected. We appreciate your business and are glad we could help get your scooter back up and running!
Employee Compliment
This is to compliment the employee Madison. She was polite, patient, professional, and informative throughout the length of the call. I had several technical questions concerning an item I needed to buy for the Go Go Scooter and Madison was very efficient. The item was delivered very quickly. 5 out of 5 stars for her and for Monster Scooter Parts. --Matt C.
10 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you so much for your wonderful review, Matt! We're thrilled to hear about your experience with Madison. We take pride in providing knowledgeable and friendly service, and we're glad she was able to answer your technical questions and help you find the right item for your Go Go Scooter. We'll be sure to share your kind words with Madison!
We also appreciate your feedback on the fast delivery and your 5-star rating. Thank you for choosing Monster Scooter Parts, and we look forward to assisting you again in the future!
Quick delivery
Quick delivery, had my part in-stock, cheaper price than elsewhere
15 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your review! We're glad to hear you were able to find the part you needed and that you were happy with the quick delivery and pricing. We appreciate your business and are always here to help with your scooter repair needs!
Part was as described and installation…
Part was as described and installation was very simple and easy. Shipping was faster than expected.
15 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your review! We're glad to hear the part was exactly as described, easy to install, and arrived sooner than expected. We appreciate your business and are happy we could help with your repair needs!
Part arrived on time it was quick…
Part arrived on time it was quick shipping and it worked perfect packaging was awesome
13 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your review! We're happy to hear your part arrived on time, was packaged well, and worked perfectly for your needs. We appreciate your business and are glad we could provide a great experience from start to finish!
The phone call and ordering was very…
The phone call and ordering was very helpful. The seat assembly came quicker than promised. I am 74 and I watched 1 YouTube video on a similar model and was able to remove the broken seat and install the replacement on my husband's scooter in about 20-25 minutes!! Easy Peasy! I amazed myself! Thank you for positive experience!
10 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your wonderful review! We're glad our team was able to help with your order and that the seat assembly arrived sooner than expected. Great job on the installation — we're happy to hear it was an easy and successful replacement! We appreciate your business!
Antwoord van Monster Scooter Parts
Thank you for your review! We're glad to hear the part worked for you. We appreciate your business and are happy we could help!
Installed but it's already starting to…
Installed but it's already starting to rust
16 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your feedback. We're sorry to hear you're experiencing rust on the part so soon after installation. We appreciate you bringing this to our attention and would be happy to look into this further. Please reach out to our customer service team with your order details and photos of the affected area so we can assist you.
Great all-around service
Fast refunds, part arrived quickly and exactly as intended. 5 stars
12 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for the 5-star review! We're glad to hear your part arrived quickly and was exactly what you expected. It's also great to know you had a positive experience with our refund process. We truly appreciate your support and look forward to serving you again!
Perfect tread on drive wheels!
Ordering was easy and shipping was fast! The drive wheels worked out perfectly. Exactly what we needed. No more spinning balled wheel. I also ordered the castor wheels. They were really good wheels but didn’t end up working for our chair. Return was a breeze.
10 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for the fantastic review! We're delighted to hear ordering was easy, shipping was fast, and that the drive wheels were exactly what you needed. It's also great to know our return process made things simple when the caster wheels weren't the right fit for your chair. We truly appreciate your support and look forward to helping you again in the future!
Part came and works as it should
Part came and works as it should. I would definitely reorder from this site.
8 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your wonderful review! We're happy to hear the part arrived and worked exactly as expected. We truly appreciate your confidence in us and are glad to know you'd order from us again. We look forward to serving you in the future!
I ordered the wrong sprocket I needed…
I ordered the wrong sprocket I needed the rear bolt and sprocket for a 250 Raven/Hawk motorcycle
29 juni 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your review. We're sorry to hear the sprocket you ordered wasn't the one you needed. If you haven't already, please reach out to our Customer Service team with your motorcycle's make, model, and year, and we'll be happy to help you identify the correct rear sprocket and hardware for your bike. We appreciate your feedback and hope to have the opportunity to assist you.
The parts were exactly what i needed…
The parts were exactly what i needed and shipping was fast.
1 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your great review! We're glad to hear the parts were exactly what you needed and that your order arrived quickly. We appreciate your support and look forward to serving you again whenever you need parts in the future.
Product came damaged then I was sent an…
Product came damaged then I was sent an email saying that my refund was going to take three weeks and I am charged a restocking fee for your damaged product. I will never order from monster scooter. Should change the name to rip off scooter!! Charge me nearly 10.00 in Shipping as well!! Not getting any of this back either!
30 juni 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
We're sorry to hear about your experience. We want to clarify that customers are not held responsible when an item is received damaged. When damage is reported to our Customer Service team with the requested information or photos, we follow our damaged-item policy by offering either a replacement or a full refund, depending on the customer's preference and the circumstances.
Restocking fees are not charged for products confirmed to have arrived damaged. If a restocking fee was assessed, it would have been for a return that was processed under a different return reason.
We would appreciate the opportunity to review your order and ensure it was handled correctly. Please contact our Customer Service team with your order number so we can investigate and address any concerns.
They were able to eventually find the…
They were able to eventually find the parts I needed, 10 years after the lift chair was made! Nice, friendly staff!
25 juni 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for the wonderful review! We're so glad our team was able to track down the parts you needed—even for a 10-year-old lift chair. It's always our goal to help customers keep their equipment running whenever possible. We appreciate your kind words about our staff and thank you for choosing Monster Scooter Parts!
Fast and reliable service. Exact parts needed.
Needed specific parts for a scooter
25 juni 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your review! We're glad we had the specific scooter parts you needed. We appreciate your business and hope to help you again whenever you need replacement parts!
Had the part I needed
Had the part I needed at a reasonable price. I received my parts without a problem. I will be using them again.
1 juli 2026
Review zonder uitnodiging
Antwoord van Monster Scooter Parts
Thank you for your kind review! We're glad we had the part you needed at a fair price and that everything arrived without any issues. We truly appreciate your support and look forward to helping you again in the future!
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