Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Toon meer
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Lees wat reviewers zeggen
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Toon meer
Bedrijf heeft geantwoord
I had a problem with my product I bought and Caitlin (Customer Service Representative) was outstanding resolving it. She is an awesome example of what a representative should be. I hope she receives s... Toon meer
Bedrijf heeft geantwoord
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
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Contactgegevens
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Verenigde Staten
- support@morningsave.com
- morningsave.com
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Heeft 97% van zijn negatieve reviews beantwoord
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Great customer service for a lost order
I had an order that said it was delivered but it was either lost of stolen. Caitlin really helped with any options and when there was no way to resolve the loss, she refunded me for the total amount. She was quick and very supportive. Very good customer service for an unfortunate situation.

Antwoord van MorningSave
I had an issue with a cancelled item…
I had an issue with a cancelled item but was being charged for it. Samantha reached out and took care of it right away. Thanks so much, Samantha!!

Antwoord van MorningSave
I purchased the PowerXL it came without…
I purchased the PowerXL it came without parts I've been trying to reach them for almost 3 months no response from them no refund no return is it possible you can Help? It's been horrible Thank you

Antwoord van MorningSave
Order issue
I had an issue with an item I ordered.Jessica was extremely helpful, courteous and professional in resolving it quickly.

Antwoord van MorningSave
Jessica was very helpful and very…
Jessica was very helpful and very prompt in answering my email and resolving my issue.

Antwoord van MorningSave
My concern was addressed in a timely…
My concern was addressed in a timely manner.

Antwoord van MorningSave
Jessica was able to resolve my concern…
Jessica was able to resolve my concern in a timely manner! Thanks!

Antwoord van MorningSave
Jessica wasvery helpful.
Jessica communicated in a friendly and service oriented manner. She offered a plan for resolution and followed through. Thank you !!!

Antwoord van MorningSave
Fast response and helpful
Thank you Jessica for such a fast response to my request. You cleared up my issue and I'm totally happy with my product.

Antwoord van MorningSave
Samantha was very kind and quick to…
Samantha was very kind and quick to reply to my messages. I appreciate her. She knows her job and she didn’t make a no verdict Sound too harsh. thank you Samantha first time buying from MorningSave, I will purchase again.

Antwoord van MorningSave
MorningSave is a scam operation
MorningSave is a scam operation. To me, they delivered the damaged non-working used goods. Then they refused to facilitate the return. Their customer service claimed that I have to pay for the return shipment of the damaged goods because they are an "e-commerse company." I will be recovering my money from them through a credit card chargeback. Avoid them by all means.
In its recent response,
Morningsave is lying by claiming that they approved my return. They are not disclosing that after their flat-out denial of return, they eventually stated that the return is possible only if I pay for it, because they are an "e-commerce company." That is, they want return of their damaged goods at my expense. They are making me responsible for the fact that they sent their goods in damaged condition. This constitutes yet another denial of the return, contravening their posted return policies.
They are constantly machinating and lying.
This is the reason for my declination to send them any pictures. The pictures would not show that the item is not working and the parts are missing. They understand it well. and need the pictures only to further substantiate their denial of return. They refused to provide any pictures proving that they sent the goods undamaged. Furthermore, their return policy does not mention any pictures. They need no pictures to issue a prepaid return label, get back the damaged goods and do all the "investigations" they want at their location.
MorningSave is a very sophisticated, highly deceptive scam.

Antwoord van MorningSave
Customer Support/Caitlin/Morning Save
I dealt with Caitlin who was very prompt in her reply and her response to correct the problem. Her remedy was very satisfactory with me. It reinforced my faith in buying from MorningSave.
Jerry Hansen

Antwoord van MorningSave
My order of a 4 pack of women’s shirts…
My order of a 4 pack of women’s shirts arrived with only 3 shirts. I reached out to MorningSave via the website to get it corrected and Caitlin responded to me very quickly. She investigated the issue and emailed me in a timely manner and let me know the missing shirt was not available and in the same email told me that she had already credited me for the cost of the shirt. Caitlin was awesome in getting to what the problem was and then immediately refunding me when the product was not available any longer.

Antwoord van MorningSave
Jessica went Over and beyond what was expected
Over and beyond what was expected

Antwoord van MorningSave
It’s hard to return stuff and then you…
It’s hard to return stuff and then you have to pay for the return won’t be shopping here anymore

Antwoord van MorningSave
Samantha was quick to respond to my…
Samantha was quick to respond to my issue. She resolved it in a matter of minutes thank you

Antwoord van MorningSave
There was an issue with the delivery of my order.
There was an issue with the delivery of my order. My suspicion is that it was delivered to the wrong address. Even though a few weeks have passed, Jessica refunded the cost. That was really a pleasant surprise that I was not expecting.
I will definitely continue doing business with MorningSave.

Antwoord van MorningSave
Braclet
I had a problem with a bracket they took care of it immediately,third time ordering has always been a pleasant experience.

Antwoord van MorningSave
Jessica was absolutely awesome with…
Jessica was absolutely awesome with helping me . I give her as many stars as I can

Antwoord van MorningSave
I always order from morning save
I always order from morning save. Great quality and great prices. for the first time I got the wrong item and less than 24 hours later the correct item was shipped. Jessica was prompt and professional with reply to my email and solving my issue.

Antwoord van MorningSave
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