MorningSave Reviews 

2.370
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 4 van de 5 sterren

Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Toon meer

Beoordeeld met 5 van de 5 sterren

Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a problem with my product I bought and Caitlin (Customer Service Representative) was outstanding resolving it. She is an awesome example of what a representative should be. I hope she receives s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer

Bedrijf heeft geantwoord

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4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(2.370)

332 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great customer service for a lost order

I had an order that said it was delivered but it was either lost of stolen. Caitlin really helped with any options and when there was no way to resolve the loss, she refunded me for the total amount. She was quick and very supportive. Very good customer service for an unfortunate situation.

14 april 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review and for sharing the experience you had when contacting our customer support team.

Beoordeeld met 5 van de 5 sterren

I had an issue with a cancelled item…

I had an issue with a cancelled item but was being charged for it. Samantha reached out and took care of it right away. Thanks so much, Samantha!!

10 april 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review, it's great to hear that you were able to have your issued resolved with the help of Samantha.

Beoordeeld met 1 van de 5 sterren

I purchased the PowerXL it came without…

I purchased the PowerXL it came without parts I've been trying to reach them for almost 3 months no response from them no refund no return is it possible you can Help? It's been horrible Thank you

8 februari 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hello, Thank you for the additional information. I was able to locate your support ticket on your missing items and our agent requested a photo of the items you received and there was not a response to that request or the specific items you are missing. I will also reach out to you about this complaint to work with you on a resolution.

Beoordeeld met 5 van de 5 sterren

Order issue

I had an issue with an item I ordered.Jessica was extremely helpful, courteous and professional in resolving it quickly.

8 april 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review, we are so happy that Jessica was able to resolve your issue.

Beoordeeld met 5 van de 5 sterren

Jessica was very helpful and very…

Jessica was very helpful and very prompt in answering my email and resolving my issue.

8 april 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

We are delighted to hear that your experience with our customer service was prompt. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Jessica wasvery helpful.

Jessica communicated in a friendly and service oriented manner. She offered a plan for resolution and followed through. Thank you !!!

2 april 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

That's wonderful! Thank you so much for your review.

Beoordeeld met 5 van de 5 sterren

Fast response and helpful

Thank you Jessica for such a fast response to my request. You cleared up my issue and I'm totally happy with my product.

1 april 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much!

Beoordeeld met 5 van de 5 sterren

Samantha was very kind and quick to…

Samantha was very kind and quick to reply to my messages. I appreciate her. She knows her job and she didn’t make a no verdict Sound too harsh. thank you Samantha first time buying from MorningSave, I will purchase again.

1 april 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much!

Beoordeeld met 1 van de 5 sterren

MorningSave is a scam operation

MorningSave is a scam operation. To me, they delivered the damaged non-working used goods. Then they refused to facilitate the return. Their customer service claimed that I have to pay for the return shipment of the damaged goods because they are an "e-commerse company." I will be recovering my money from them through a credit card chargeback. Avoid them by all means.
In its recent response,
Morningsave is lying by claiming that they approved my return. They are not disclosing that after their flat-out denial of return, they eventually stated that the return is possible only if I pay for it, because they are an "e-commerce company." That is, they want return of their damaged goods at my expense. They are making me responsible for the fact that they sent their goods in damaged condition. This constitutes yet another denial of the return, contravening their posted return policies.
They are constantly machinating and lying.
This is the reason for my declination to send them any pictures. The pictures would not show that the item is not working and the parts are missing. They understand it well. and need the pictures only to further substantiate their denial of return. They refused to provide any pictures proving that they sent the goods undamaged. Furthermore, their return policy does not mention any pictures. They need no pictures to issue a prepaid return label, get back the damaged goods and do all the "investigations" they want at their location.
MorningSave is a very sophisticated, highly deceptive scam.

31 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hello,

I see that we responded to all your messages sent to our team.

The customer has refused to provide photos of the item they received to help us investigate their issue.

We approved a return for this customer.

Beoordeeld met 5 van de 5 sterren

Customer Support/Caitlin/Morning Save

I dealt with Caitlin who was very prompt in her reply and her response to correct the problem. Her remedy was very satisfactory with me. It reinforced my faith in buying from MorningSave.

Jerry Hansen

30 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for this wonderful review.

Beoordeeld met 5 van de 5 sterren

My order of a 4 pack of women’s shirts…

My order of a 4 pack of women’s shirts arrived with only 3 shirts. I reached out to MorningSave via the website to get it corrected and Caitlin responded to me very quickly. She investigated the issue and emailed me in a timely manner and let me know the missing shirt was not available and in the same email told me that she had already credited me for the cost of the shirt. Caitlin was awesome in getting to what the problem was and then immediately refunding me when the product was not available any longer.

27 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for this wonderful review, Linda. We are so glad to have been able to resolve your issue.

Beoordeeld met 1 van de 5 sterren

It’s hard to return stuff and then you…

It’s hard to return stuff and then you have to pay for the return won’t be shopping here anymore

20 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hi Dorothy, I was able to review your communication logs with our support team. While we do allow returns on most items and in most cases the customer is responsible for arranging the return shipping based on our return policy, we do have a strict hygiene policy on returns, as well. It looks like our agent was able to make an exception for your return and allowed you to return an item and provided you with a full refund even before we received this return back. I do apologize for any misunderstanding regarding our return policy on items that pose a hygiene issue, luckily we were able to get this one sorted out for you. Please feel free to reach out to use with any further questions or assistance.

Beoordeeld met 5 van de 5 sterren

There was an issue with the delivery of my order.

There was an issue with the delivery of my order. My suspicion is that it was delivered to the wrong address. Even though a few weeks have passed, Jessica refunded the cost. That was really a pleasant surprise that I was not expecting.
I will definitely continue doing business with MorningSave.

3 februari 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review. We are happy to hear that your missing package issue was resolved.

Beoordeeld met 5 van de 5 sterren

Braclet

I had a problem with a bracket they took care of it immediately,third time ordering has always been a pleasant experience.

24 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for sharing, Michael. We are so glad that you always have a pleasant experience with our team.

Beoordeeld met 5 van de 5 sterren

Jessica was absolutely awesome with…

Jessica was absolutely awesome with helping me . I give her as many stars as I can

25 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

We love this! We are so glad Jessica was able to provide you with a great experience. Thank you!

Beoordeeld met 5 van de 5 sterren

I always order from morning save

I always order from morning save. Great quality and great prices. for the first time I got the wrong item and less than 24 hours later the correct item was shipped. Jessica was prompt and professional with reply to my email and solving my issue.

23 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review, Jodel! Happy shopping :)

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